Stayed last night after family wedding. Lovely place in lovely setting. Perfect place for a wedding. Arrived quite early, and although it says rooms arent ready until after 2pm, we asked and were surp... more
Stayed last night after family wedding. Lovely place in lovely setting. Perfect place for a wedding. Arrived quite early, and although it says rooms arent ready until after 2pm, we asked and were surprised to find one of the two rooms we had booked, was already available. Which was great, it meant we could put our stuff in one of the rooms until later and forget about it. We were even given an upgrade. Went to room with luggage and found the room to be very pleasant. There was a modern 4 poster and the room seemed like it had been recently re decorated, tiled etc. There was a slightly odd chemical/plastic smell in room, which could have been coming from the new looking shower curtain. We were told the other room we had booked would be next door to this one, but that turned out not to be true. Think that went to someone else. Our other room as about 14 doors away. Our room was ok, very average. My one and only issue was the bed. It was very small and the mattress was the most uncomfortable one i think i have ever slept on. You could feel the springs through the mattress top and each time i turned over they dug in me. Had the most horrendous nights sleep because of it. Would stay here again, but next time, " can we have the upgraded room please"? less
BBryan, Owner at BEST WESTERN Mytton Fold Hotel & Golf, responded to this review
First of all may I say thank you for taking the time to write and post your review. I am very happy that you enjoyed your family members wedding with us. I am disappointed to learn of your nights sleep. I have looked into this issue and a new mattress has been ordered and is being delivered tomorrow. Thank you for bringing this to our attention, we don't sleep in every room ourselves so we rely on customers like yourself to let us know! Next time you stop with us please let me know that you are coming.