Best Western Monticello

Accommodating, pleasant, great experience. This experience was a breath of fresh air after the drive through a storm and the another establishment didn't know the room I reserved was already rented 🤦. less

Joshua. Was. Amazing! Very kind and helpful! Couldn't do enough For us. Truly a Wonderful experience! Our 1st stay at a Best Western! Thank you. Joshua. 😀. We will. Definately see you again! If you visit Racetrack or Casino. Stay at. Best Western! Joshua you sre the. Best! less

Great hotel! The recent remodel is beautiful!The pool is Huge and so much fun for the kids!!! The lady at the check in counter was so polite and accommodating.Not to mention the beautiful view from our room of the Sangamon river. The room was clean and very well stocked and the lobby has a few snacks and coffee for FREE! less

Again Nancy checked me in a bit early, although room wouldn't be ready for about 45 minutes. Room 212. Two comfortable queen beds with four pillows each. Large cabinet topped with large flat screen-never had time to turn set on. Three drawers, with micro/fridge. One comfort chair. Two night stands, two metal folding luggage racks. Carpet throughout. Room good size..Writing desk & swivel chair & lamp. A/C unit worked fine & quiet, with simple operating controls. Very dark blackout curtains. Bathroom. Shower only with sliding door. Hot water for shower in fifteen seconds with soft water for face & body. Plenty of towels. Shower/toilet on the small side. Sink is outside the shower. Bottles of shampoo, lotion & conditioner. Hair dryer & coffee maker. Sink counter is somewhat limited in space. I used the writing desk as more space. Large square mirror. Wood floor for shower area. Breakfast. Hours 6:00-10:00. Steamers for scrambled eggs, bacon & oatmeal. One waffle maker. Orange, apple & strawberry juices along with enhanced water. Four dry cereals. Basket for bananas & apples. English Muffins, bagels, small chocolate chip muffins.. Strawberry & apple pasties. Three types of bread. with rolling grill for toast. Regular & decaf coffee. Seating is nine tables with two chairs. Flat screen for morning news. The closest restaurant-about one minute away-is the Colossa Family Restaurant & Pizzeria . Parking is best on the west end & rear. Parking in front can be tight. Want to thank the following staff-Nancy for check-in & Suzy for checkout. Didn't intent to to write a second review, however this room had some different features from the first stay. This stay-one night- was for one of three days at the Bethel Woodstock festival. If another Bethel concert is in the future a third stay will happen. A stay is recommended less

For a moderately priced motel, Best Western Monticello really exceeded our expectations. The room was so comfortable with parking very near the rear exit. The breakfast buffet was terrific! It included the waffle station, with whipped cream available, too. The coffee machine brewed by the cup - always fresh and hot, right? Hot cereal or eggs and breakfast meat, plus the usual bagels, toast and muffins. Very clean and well laid-out with extra options like soy milk. The front desk staff were very friendly and helpful. We’ll be back, for sure! less