Best Western Monticello

16 Raceway Road, Monticello, New York, 12701-1109, United States
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Best Western Monticello

Enjoy convenient access to the Monticello Raceway, the Holiday Mountain Ski area and the beautiful Catskill Mountains while staying at this full-service Monticello hotel.

Situated in the foothills of the scenic Catskill Mountains, the Best
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Pets not accepted
Check-in & Check out14:00:00 | 11:00:00
16 Raceway Road, Monticello, New York, 12701-1109, United States

Reviews of Best Western Monticello

Traveller Overview:
3.5 Rating: 416 reviews
Excellent 30%
Very Good 26%
Average 20%
Poor 9%
Terrible 12%
Rating

Wtf1313, wrote review 30/07/2021

Overpriced underperformed.

Checked into first room and AC didn’t work. Switched rooms and shower was filthy, one of the outlets didn’t work, one of the lights didn’t work. Pool closes at 8pm so don’t think you can check in and ... more

Owner Response
Brijesh Patel, General Manager at Best Western Monticello, responded to this review
Thank you for your feed back we truly appreciate it. Upon checking the first room you had the A.C was working we had maintenance come right away and check on the issue. The second room housekeeping came right away and cleaned the bathtub as you asked. We are sorry the set.
Rating

Sethjay, wrote review 20/07/2021

Tired, old, depressing

This $50/night hotel charges nearly three times as much for dirty and dingy rooms, lamps that don’t work, and 1980’s style bathrooms complete with dirt and hair leftover from the 80’s. Go the extra mi... more

Rating

martinguest, wrote review 30/06/2021

2 star service

Called to book a room and was not asked about the number of guests. Arrived at the hotel to be argued with and lied to by the front desk guy who booked my room over the phone (he has a distinct accent... more

Rating

P9239EVsandram, wrote review 30/06/2021

One night in Monticello

We found this property at the last minute on a Saturday as we wanted to go to Resort World Catskills. I was also skeptical because since the close of the raceway, the area seems somewhat deserted. T... more

Rating

Kenneth R, wrote review 24/06/2021

Will Never Stay Here Again

This hotel is past its prime and in need of better management. After a 2-week road trip, this was the absolute worst hotel we stayed in. While trying to check in, there was a group of 8 Hispanic boys... more