Best Western Lafayette Inn

2207 NW Evangeline Trwy, Lafayette, Louisiana, 70501-1137, United States
based on 402 reviews Trip Advisor Logo
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Best Western Lafayette Inn

The Best Western Lafayette Inn is located near the intersection of I-10 and I-49, close to historic downtown Lafayette and just three miles from Lafayette Regional Airport. At the Best Western Lafayette Inn start every day with a Free USA Today newsp show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Lafayette Inn

Traveller Overview:
4.0 Rating: 402 reviews
Excellent 37%
Very Good 31%
Average 15%
Poor 8%
Terrible 7%
Rating

53TXTraveler, wrote review 31/01/2020

Basic but adequate

Basic adequate room & breakfast. Nothing fancy. Positive - lots of plug-ins and drawers. Need better training for staff. 1 night deactivated room cards while at dinner. 4 day stay but 1 day didn't mak... more

Owner Response
Tina M, Guest Relations Manager at Best Western Lafayette Inn, responded to this review
53TXTraveler, Thank you so much for taking the time to write this thorough and insightful review. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve. Regarding to your Best Western gift cards ,we will use your comments as a training opportunity with our cashier . Your feedback are certainly going to be taken into consideration as we are always seeking ways to improve upon the guest experience. We look forward to serving you again!
Rating

Ish G, wrote review 18/01/2020

Receptionist will not let you see room prior to checkin.

I made my reservation through Expedia. On arrival I requested to see my room before checkin as I do 200+ times a year at hotels. This lady refused and assired me even if the room did not meet my stand... more

Owner Response
Tina M, Guest Relations Manager at Best Western Lafayette Inn, responded to this review
Ish G, Thank you for sharing your experience, and I am very sorry for the inconveniences that you encountered during your stay. I am especially upset to hear that our staff unable to assist you . This review has been forwarded to the management for further investigation. I hope you will change your mind about seeking out new accommodations in the area and that you'll give us another chance to restore your faith in our hospitality and service.
Rating

GlobeTrotting248007, wrote review 22/12/2019

Nice, Moderately Priced Lodging

We drive to TX 1-2 times each year. We have stayed in this lodging for the last 7-8 years. The lobby is newly remodeled. The rooms are very clean and well equipped. The breakfast is nice. The staff ha... more

Owner Response
Tina M, Guest Relations Manager at Best Western Lafayette Inn, responded to this review
GlobeTrotting248007, On behalf of my entire team, we would like to thank you for your wonderful review and for noticing our recent updates that we have made to our hotel. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We hope that your next visit will be another five star experience.
Rating

michaelbF5462SU, wrote review 06/12/2019

Diamond in the rough

If your traveling thru the area, it's a good place to stay that won't break the bank. I stay at plenty of hotels not near this nice that cost more than this one. Perfect for workers in the area. And a... more

Owner Response
Tina M, Guest Relations Manager at Best Western Lafayette Inn, responded to this review
michaelbF5462SU, Thank you very much for choosing Best Western Lafayette Inn for your recent visit to the area! It is a pleasure to hear that you appreciate our reasonable rates and we were able to provide you a comfortable experience. Our team so glad that you enjoyed the breakfast as well. We would certainly love to have the opportunity to host you again in the future! Safe travels!
Rating

Ca4455, wrote review 02/12/2019

Great quick stay

Clean, and overall great experience. Staff worked to check us in early and housekeeping went out of their way to make sure we had everything we needed. This hotel looked newer from the inside than we ... more

Owner Response
Tina M, Guest Relations Manager at Best Western Lafayette Inn, responded to this review
Ca4455, Warm greetings from Best Western Lafayette Inn. Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We hope you're looking forward to your next stay as much as we are!