Best in location, tops in service
27/09/2019 herfer67, San Diego, California, USA
Seems like in the last 3 years, I've found myself in Alaska for business reasons. For a business traveler, consistency and standardized service and amenities are important. Best Western in Kodiak ch... more
Seems like in the last 3 years, I've found myself in Alaska for business reasons. For a business traveler, consistency and standardized service and amenities are important. Best Western in Kodiak checks all these blocks.
Customer service. All employees are versed in meeting customer's needs as much as they can. Front desk inquiries are handled well. House staff are efficient. Wait staff are specially superb. Shuttle service available though I didn't use it.
Breakfast. The best part of the stay. It is a hot breakfast and not some heated pre-prepared food items. Meat items are rotated daily. Plenty of selection on juices, bread, cereal, fruits. No service/buffet style pick up your plate and clean up after yourself. Staff are quick to refill entrees when running low.
Location. Can't beat the location. The town square/strip mall if you may is less than 5 minute walk. Plenty of restaurants and shop on this town square. Cross the street and down a set of stair is the boat marina. Turn right on this marina street are fresh seafood to order and ship to take home some of Alaska's bountiful seafood. Same street as the hotel is the town brewery and a Mcdonalds, your 1 of 2 fast food place other than a Subway.
Restaurant. The same breakfast area doubles up as a restaurant at night. It seemed to be always packed. I had 2 dinners out of my 4 night stay and they have the best halibut Fish and Chips in Kodiak. Service was great,
Others. WIFI was strong everywhere. The lobby was adorned with your usual taxidermy of bears and local wildlife. A gym was across the street.
Room. I had a huge King with a hot tub. It was clean but looked dated. The room was unusually warm even if it was cool outside. A ceiling fan was kept on all the time and seemed to be not enough and I had to use a portable fan provided. The blackout blinds were helpful as sunset was at around 8pm. It was well furnished with a sofa, a few ottoman and a plush chair. There was a small fridge and a coffee maker.
I will most likely return to Kodiak and will certainly book the Best Western again. less