We needed a place to stay on our way down from the Bay Area to Los Angeles. Our kids would not have survived the drive without a stop. The front desk was nicely set up and the staff were helpful. T... more
We needed a place to stay on our way down from the Bay Area to Los Angeles. Our kids would not have survived the drive without a stop. The front desk was nicely set up and the staff were helpful. The room was nicely appointed for what's basically a motel. The bathroom was newly done and felt nice. The TV was large in size. The breakfast there was actually great. It wasn't a bag and grab. The food offerings were great for my kids (eggs, sausages, breakfast burrito, cereal, fruit, snacks, etc.). They loved the pancake making machine in particular.
In addition, it's right next door to a Tesla Supercharger which is one of the reasons why we picked it. But the hotel itself does have a free level 2 charger as well.
The only issues I had with the hotel was with the general grounds and internet. Maybe we caught it on a bad day but it could have been cleaner (i.e. cigarette butts, bugs in the pool which is understandable due to the heat there, etc.). The internet wasn't particularly fast but at least LTE (T-mobile) was solid. less
GuestXperience Team, Agency / Consultant at Best Western Kettleman City Inn & Suites, responded to this review
Hey Ariel, Thank you for your review of the recent stay with us. We are sensing some mixed sentiments in your review which is a perfect measure of the kind of hospitality that we're providing and the necessary improvements which still need to be introduced from our side. There's nothing called a perfect hotel experience if the guests do not take to this platform to voice their opinion with extreme honesty. We thank you for sharing your concerns with us along with the positives. We apologize for the inconvenience caused to you. Again, we assure you that we'll look into these areas and take the necessary corrective action. We look forward to welcoming you again and assure you the best of our services in the future!
Customer Care Team,
Best Western Kettleman City