Best Western Kettleman City Inn & Suites

Stop on our way along I5 traveling through California. Late night check in. Front desk clerk appeared annoyed someone was coming in. I barely could hear her from behind the counter and she didn't respond when I told her. never stood up to welcome or ensure I had the information needed. Rooms were clean, appeared to be partially redecorated. Bed and bath new, but the rest of the furniture and lighting was old No modern outlet capability to charge cell phones easily. Breakfast provided the basics. Easy on/off the freeway and available resources nearby. less

EASY Check-in: -Very friendly accommodating front desk staff, Ana and Raquell (I was allowed a late 1pm checkout—no extra charge and was given a great price due to calling direct to motel). Both front desk attendants had great customer service experience. -Room very Clean, AC/Heat filters WERE CLEAN (very surprising—usually unseen = uncleaned). Nicely styled with tile at door way (carpet is 10 ft. into room—keeps things clean, allows for shoes to be OFF ASAP), PROS: This venue has ALL that I require: -Shower with Tub -Bed- firm but quite comfy -WIFI- high speed- I had no problems. -M/W and great mini-frig with large separate freezer compartment. -Non-smoking -ice machine was near by -Hot continental Breakfast— make your own waffles, PLUS eggs, biscuits, sausage gravy—very good. -TV—DISH TV, VERY easy to use—lots of channels—easy to function & understand. -pen/paper was by phone -easy access to ONLY two electrical outlet plugs at desk -suitcase stand—already set up, ready to easily use. -coffee/tea in room—quickly/easily made. CONS: -They need plugs on both lamp bases on bedside stands as that is now standard. -POOR noise dampening from outside with doors closing and VERY noisy upstairs (due to clomping and creaking from my upstairs neighbor—I was on first floor— -No noise from freeway—All NOISE is all due to inconsiderate upstairs/outside patrons. -So ASK for second floor and clomp all you want, you will not hear the person below…BUT THEY WILL HEAR YOU…And your every movement. -Solution: Ask for Second Floor OR TRAVEL with foam ear plugs so you can deal with this easily (I always travel with them due to this very reason). less

I was happy to see the hotel under remodel. It was clean and comfortable. Breakfast was as expected. I especially like the stay on fan feature, the white noise was nice. Most units turn on and off like a jet engine starting and stopping and run inconsistently. This was an added surprised that helped me get a good night rest after driving from Oregon for more than 10 hours.Its close enough to LA to avoid weekday traffic and arrive in San Diego ahead of traffic.I will stay here again. less

Was driving to LA from the Bay Area and stopped half way for an overnight stay to break the journey. The hotel is clean and everything is functional. There is a king size bed and table and a chair by the corner. The bathroom is newly remodeled. There is ample parking for guests and even one charger for EVs. The Tesla superchargers are within walking distance. The staff is friendly but wish they would smile more. The water is hard water and doesn’t smell good (even for rinsing your mouth). They had small shampoo and towels are adequate. For a 3 star hotel, this is a really good hotel with all the amenities. I would recommend a stay here. less

I have stayed here twice. The first visit a couple years ago led me to book this second time late October. The room was clean and service was fine. I was very disturbed and sad that there were at least 20-30 cats and kittens around the garbage bins and all over the property. It's more than apparent that this problem will only become bigger unless someone steps up and gets them trapped and neutered. Read up on TNR, it's very effective and humane. I hope that the manager/owner will read this and do the right thing. On my return home I decided to drive up the 50 miles to Firebaugh and stay in the Apricot Inn. It was well worth the drive! less