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Welcome to the Best Western i-City Shah Alam - a modern business hotel that is set to become the preferred choice for both local and international travelers. Strategically located in Sham Alam - a key satellite city offering fast links to Kuala Lumpur and Malaysias main international airport, this contemporary 18-story hotel features 214 modern, comfortable guestrooms and suites, all connected with free Wi-Fi.

A selection of food and beverage options, including an all-day dining restaurant, 24-hour room service and a cafe with outdoor seating, allows guests to sample a selection of delectable Asian and international flavors. Meanwhile, the large amount of conference and banqueting space means guests at the Best Western i-City Shah Alam can do business with ease.

Located within the modern i-City complex, which also includes an indoor-outdoor theme park, and accessible from three major expressways, Best Western i-City Shah Alam offers the ultimate in convenience and connectivity for all types of traveler. Enjoy your stay!

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A-GF-01, No. 6 Persiaran Multimedia
Shah Alam
3 Stars


Pets: No Pets accepted
Check-in & Check-out
14:00:00 | 12:00:00
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Rooms & Rates


Location and Attractions

Getting there.

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A-GF-01, No. 6 Persiaran Multimedia
Shah Alam

What's nearby?


  • 15 kilometer(s) from Bukit Raja Industrial Park, where most of the reputable engineering companies and manufacturing are located.

  • 6 kilometer(s) from Berjaya, Berjaya small medium industrial park.

  • 10 kilometer(s) from Shah Alam, The biggest industrial park in Malaysia. Various international manufacturing companies are situated here, namely Panasonic and Totoya assembly.

  • 22 kilometer(s) from North & West Port, One of the busiest seaports in Southeast Asia. Sea cruises, embargo or stopover.

Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0845 620 0506


  • TripAdvisor
TripAdvisor Traveller Rating: Rating: Based on 70 traveller reviews
Rating: 5 6
Rating: 4 24
Rating: 3 30
Rating: 2 7
Rating: 1 3

Nice hotel..

14/01/2017 emma100580, Selangor, Malaysia

Hotel was great.. we only stayed there for 1 night.. the Superior room was too small for the family and we upgraded the room to i-suite at additional of rm100.. the suite room was spacious and kids ab... more


Just OK

08/01/2017 Zul H,

Being here for company meeting. The location is good, inside the i-city where people can go for i-city theme park. The food at restaurant is OK, just enough for hungry stomach. Not much choices. Was s... more


BestWestern Shah Alam, Malaysia

27/12/2016 222hatimm,

Worth the money. A good stay . Located in I-City. Good for kids. Best Western Shah Alam. Clean and efficient staffs. Bed and toilet are clean. Signage and road leading to hotel need improvement. Worth... more

Owner Response
BW I, Director of Sales at BEST WESTERN i-City Shah Alam, responded to this review
Dear 222hatimm, Thank you for providing us your comments regarding your recent stay! It is one of our greatest pleasure to receive such a positive feedback from you and we are delighted that you have enjoyed your room and our staff services. The management will take note into the signage leading to our hotel. We are looking forward to welcome you back to your Best Western i-City Shah Alam Regards, Albert Yong Director Of Sales


24/12/2016 muhammad danial... a,

It just average hotel. They day i stay i lodge a complaint about very loud noise from the other room. They just cant handle the customer and the noise only stop at 10pm. The lobby is small and lack o... more

Owner Response
BW I, Director of Sales at BEST WESTERN i-City Shah Alam, responded to this review
Dear Muhammad Danial, Thank you for your time writing us the review. On behalf of the team, please allow me to apologise for the unpleasant experience during your stay. The team has been briefed and we are working towards making improvements for the areas that we have fallen short. On a positive note, we are glad that you were satisfied with room and our amenities. We do hope to welcome you back soon for a better experience. Regards, Albert Yong Director Of Sales

Decent and comfortable accommodation in i-City, Shah Alam, Section 7

21/12/2016 Laura P, Perth, Australia

We stayed here because it was close to a sporting competition at a school in Section 7 - and as a bonus discovered the pretty lights of i-City at night. The beds were very comfortable, the no-smoking... more

Owner Response
BW I, Director of Sales at BEST WESTERN i-City Shah Alam, responded to this review
Dear Laura P Thank you for taking your time writing us a review. We delighted that you had comfortable stay with BW i-City Shah Alam. Rest assured we have highlighted on the maintenance issue that you are facing and the respective department is committed for the training schedule to all the maintenance staff. We hope to see you and your group in the near future! Regards, Albert Yong Director Of Sales