Best Western i-City Shah Alam

A-GF-01, No. 6 Persiaran Multimedia, Shah Alam, 40000, Malaysia
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Best Western i-City Shah Alam

Strategically located in Shah Alam, a key satellite city offering fast links to Kuala Lumpur and KL International Airport, Best Western i-City Shah Alam is the preferred choice for both local and international travelers. This contemporary 18-story ho show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out14:00:00 | 12:00:00

Reviews of Best Western i-City Shah Alam

Traveller Overview:
4.0 Rating: 460 reviews
Excellent 42%
Very Good 33%
Average 17%
Poor 4%
Terrible 2%
Rating

Guide315154, wrote review 28/02/2020

Average

Internet is damn slow. Be mindful. Almost 2 years never improve & any actions is taken. If there’s other option in near future with other hotel can offer the competitive rate, I don’t think this is th... more

Rating

drindrani, wrote review 24/02/2020

2 days stay for an official course

Nice hotel. Liked it from the time I stepped in. Friendly staff. Nice food. suggest to have more variety for vegetarian instead of having to cook something separately. And label the dishes as veg/non-... more

Owner Response
BW I, General Manager at Best Western i-City Shah Alam, responded to this review
Dear drindrani, Thank you for your lovely review and suggestions :) It is great to hear your overall stay was a great one! We can't wait to see you again soon, be it to stay or simply to dine-in with us upon your next visit. See you around! Best regards, Anthony Kong General Manager
Rating

fatima20202020, wrote review 20/02/2020

Clean & Practical

The room was clean and comfortable. The welcome note on the television screen was nice. The venue for business meeting was spacious and the staff were polite and accommodating. There was quite a good ... more

Owner Response
BW I, General Manager at Best Western i-City Shah Alam, responded to this review
Dear fatima20202020, Thank you for staying with us. We are glad to know that you are happy with your room, the meeting room, the food served as well as our friendly staff! We appreciate your kind comments and we certainly look forward to having you again soon. :) Sincerely, Anthony Kong General Manager
Rating

Razulaimi R, wrote review 14/02/2020

Satisfied

The facilities and services of the hotel is maintained excellent till now. Really hope these will remain and further improve from time to time. Staff response and communication are good, make me feel... more

Owner Response
BW I, General Manager at Best Western i-City Shah Alam, responded to this review
Hi Razulaimi R, Thank you for the 5-star rating! It is always our pleasure to hear that our guest had an enjoyable stay with us :) We will be sure to share your compliments with our staffs to put a big smile on their faces :) Do come back and stay with us again. Take care and see you around! Best regards, Anthony Kong General Manager
Rating

DonA1691, wrote review 07/02/2020

good service

staff are helpful and friendly also consistent , the facilities, cleanliness and many others are areas to pay attention and improve especially food , the rest I'm happy with it ,, maybe price also, t... more

Owner Response
BW I, General Manager at Best Western i-City Shah Alam, responded to this review
Hi DonA1691, Thank you for staying with us during your recent trip to Shah Alam. We are happy to hear that you are satisfied with our friendly staffs as well as with our facilities provided :) Please do come back and stay with us soon and we certainly look forward to having you again. Best wishes, Anthony Kong General Manager