Best Western i-City Shah Alam

A-GF-01, No. 6 Persiaran Multimedia, Shah Alam, 40000, Malaysia
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Best Western i-City Shah Alam

Strategically located in Shah Alam, a key satellite city offering fast links to Kuala Lumpur and KL International Airport, Best Western i-City Shah Alam is the preferred choice for both local and international travelers. This contemporary 18-story ho show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out14:00:00 | 12:00:00
A-GF-01, No. 6 Persiaran Multimedia, Shah Alam, 40000, Malaysia

Reviews of Best Western i-City Shah Alam

Traveller Overview:
4.0 Rating: 603 reviews
Excellent 48%
Very Good 29%
Average 14%
Poor 4%
Terrible 1%
Rating

granadarenny42, wrote review 23/07/2021

Very nice

The hotel is way far beyond my expectations and very satisfied of staying here. Hoping to be back here with my family. But sad to say that we can't enjoy orselves outside because of the pandemic prese... more

Owner Response
BW I-City, General Manager at Best Western i-City Shah Alam, responded to this review
Dear granadarenny42, Thank you for the review! It is a pleasure to have you staying here with us for the past week. We are glad to hear your positive feedback. And by saying that, we look forward to welcoming you and the family soon once everything is back to normal. Take care! Best wishes, Anthony Kong General Manager
Rating

boyandrewjr, wrote review 13/07/2021

Very nice and relaxing hotel

I enjoy staying at your hotel and i love to do it again. I hope one day i can came back with my family and friend specially wit my fiance,or we can choose the hotel as are honey moon place.that whould... more

Owner Response
BW I-City, General Manager at Best Western i-City Shah Alam, responded to this review
Dear boyandrewjr, Thank you for your warm review! We are glad to hear that you had a wonderful stay with us. We look forward to welcoming you and the family soon! Till we meet again, see you! :) Best wishes, Anthony Kong General Manager
Rating

mzbard0701, wrote review 29/06/2021

Satisfied

From front desk to kitchen team it superb! Room decoration meet our expectation same with the advertisements. All the food it so good beyond our expectation, kuddos chef! Staff super friendly and very... more

Owner Response
BW I-City, General Manager at Best Western i-City Shah Alam, responded to this review
Dear mzbard0701, Thank you for choosing us as your preferred stay in Shah Alam. We are glad to hear that you had an exceptional stay experience with us! The services, the decoration, the food... We must admit that we are honoured to hear the compliments! We promise to continue providing the best hospitality to you and all of our future guests! Would you please come again soon? Take care :) Best wishes, Anthony Kong General Manager
Rating

LuvlyBelle, wrote review 25/06/2021

Internet Connectivity is Still Poor

While the overall stay this round was pleasant on the average, the internet connectivity was still rather poor and not improved since given the feedback several times on the bandwidth and quality of n... more

Owner Response
BW I-City, General Manager at Best Western i-City Shah Alam, responded to this review
Dear LuvlyBelle, It was nice to meet you that day, and we are definitely grateful to receive a review from a regular guest like you! We are working hard to improve guests' experience, and please be rest assured that all comments are well noted. We can't wait to welcome you again soon. Take care. Best wishes, Anthony Kong General Manager
Rating

halim1990, wrote review 01/06/2021

Superb!!!

Overall was great!!! Had warm welcome started from receptionist upon check in until check out. This hotel provided MTT package which is we can enjoyed with unlimited movies for free inclusive with MTT... more

Owner Response
BW I-City, Owner at Best Western i-City Shah Alam, responded to this review
Dear halim1990, Thank you for your kind review! We are beyond delighted to receive such encouraging comment during this period of time! We will continue to deliver excellent service, see you shortly! Best regards, Anthony Kong General Manager