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Best Western i-City Shah Alam

3 Stars

Rooms & Rates

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Strategically located in Sham Alam, a key satellite city offering fast links to Kuala Lumpur and KL International Airport, Best Western i-City Shah Alam is the preferred choice for both local and international travelers. This contemporary 18-story hotel features elegant guest rooms and suites, all connected with free Wi-Fi.

A selection of food and beverage options, including an all-day dining restaurant, 24-hour room service and a cafe with outdoor seating, allow guests to sample delectable Asian and international flavors. The large amount of conference and banqueting space means that corporate travelers can do business with ease.

Located within the modern i-City complex, which also includes an indoor-outdoor theme park, and accessible from three major expressways, Best Western i-City Shah Alam offers the ultimate in convenience and connectivity for all travelers.

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Location

A-GF-01, No. 6 Persiaran Multimedia
Shah Alam
40000
Malaysia
3 Stars

Summary

Pets: No Pets accepted
Check-in & Check-out
14:00:00 | 12:00:00

Facilities

Location and Attractions

Getting there.

Sat nav users: type 40000

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Address
A-GF-01, No. 6 Persiaran Multimedia
Shah Alam
40000
Malaysia


What's nearby?

Recreation

  • 15 kilometer(s) from Bukit Raja Industrial Park, where most of the reputable engineering companies and manufacturing are located.

  • 6 kilometer(s) from Berjaya, Berjaya small medium industrial park.

  • 10 kilometer(s) from Shah Alam, The biggest industrial park in Malaysia. Various international manufacturing companies are situated here, namely Panasonic and Totoya assembly.

  • 22 kilometer(s) from North & West Port, One of the busiest seaports in Southeast Asia. Sea cruises, embargo or stopover.




Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0845 620 0506

Reviews

TripAdvisor Traveller Rating: Rating: Based on 93 traveller reviews
Rating: 5 10
Rating: 4 34
Rating: 3 35
Rating: 2 10
Rating: 1 4
Rating

not as goog as people said

26/04/2017 345ilah,

the staff wasnt freindly.. breakfast was bad.not many choices and doesnt taste good.not worth the price.the room is not ready when we reach and they were cleaning the room. the room itslef quite small... more

Owner Response
BW I, General Manager at BEST WESTERN i-City Shah Alam, responded to this review
Dear 345ilah Thank you for your review and recommending our staff. We are in the midst of improving our breakfast menu, should you like to recommend us any food, do drop me a line at Anthony@bestwestern-icity.my. We have acknowledge your feedback regarding your room not ready during arrival. We hope you will return to let us serve you better in future. Kind regards Anthony Kong General Manager
Rating

great staff, great location

25/04/2017 nurrul2017,

wonderful holiday with icity theme park. day 1, snow walk and others park night, enjoying with lighting theme park day 2, water theme park kids enjoyed and easy to find food great staff, very helpful.... more

Owner Response
BW I, General Manager at BEST WESTERN i-City Shah Alam, responded to this review
Dear nurrul2017 Thank you for recommending us in TripAdvisor! We are glad that you enjoyed your holiday staycation with us especially on the theme park. Do drop me a line at Anthony@bestwestern-icity.my should there be anything we can assist you in future. We look forward to welcoming you back! Kind regards Anthony Kong General Manager
Rating

Mediocre

25/04/2017 Asnan Y, Pasir Gudang, Malaysia

Room was a lot smaller for a family of 3, even for 2 is a little congested. Go for suite if you have the means. Be aware of an uncomfortable smell when first entering the room, maybe from the toilet.... more

Owner Response
BW I, General Manager at BEST WESTERN i-City Shah Alam, responded to this review
Dear Asnan Y Thank you for your sharing your feedback with us. I have personally highlighted the toilet odor issue to the Housekeeping Team. Besides, we have taken note on your feedback regarding the breakfast variety, we are in the midst of working on a new breakfast menu. Should you like to share your suggestion with us, do drop me a line at anthony@bestwestern-icity.my. We do knock our guest door before entering the room however I've highlighted this to the team to be more alert on this. Thank you for recommending our staff and we hope to welcoming you back to let us serve you better. Kind regards Anthony Kong General Manager
Rating

Good

25/04/2017 Mlovb, Banting, Malaysia

+ very slow connection wifi and only one person can connected wifi in room.. + staff very friendly and good.. + the room very clean but small.. + many variety breakfast to choose..so good and delicio... more

Owner Response
BW I, General Manager at BEST WESTERN i-City Shah Alam, responded to this review
Dear Mlovb Thank you for your sharing your feedback with us. We are glad that you enjoyed your stay especially on the friendly staff, clean room and great breakfast. Besides that, we have taken note on your feedback regarding the WiFi connection, I've personally highlighted this to the IT Team for further investigation. Thank you again for your review and we look forward to welcoming you back! Kind regards Anthony Kong General Manager
Rating

Good

19/04/2017 535meirm, Bucharest, Romania

Nice and friendly stuf, too much waited for my meal in the restaurant. Clean rooms and comfortable . I stayed there just one night and left to Kuala Lumpor. Good hot water in the shower. Helped me to ... more

Owner Response
BW I, Operations Manager at BEST WESTERN i-City Shah Alam, responded to this review
Dear 535meirm Thank you for your review, we are glad that you had an overall pleasant stay with us from the staff to the room and hot shower. Besides, we have taken note on your feedback regarding the meal waiting time and I have personally highlighted this to our Kitchen Team. We look forward to welcoming you back. Kind regards Azman Hamid Operations Manager