Great memories of an event
28/07/2018 lohsk415, Kuala Lumpur, Malaysia
Ten days event was running in this hotel. The service and attention from the staff far exceeded my expectation. Ms Rubinee (front desk) is very friendly and kind,always can see her smilling face,her s... more
Ten days event was running in this hotel. The service and attention from the staff far exceeded my expectation. Ms Rubinee (front desk) is very friendly and kind,always can see her smilling face,her service is excellent, attentiveness and is a well cooperated partner to work with.
Refreshment and free popcorn at the lobby, kids so happy to get free popcorn from Suleini. Cafe is nice,food is delicious, Mr Vijey, Syaril and Norzi are very friendly and good service. Great cleanliness to comfort level. Breakfast,lunch and dinner were good including the waiting staff. Ms Donita is friendly and kind. Mr Anthony(GM) is friendly and concern about event to ensure it runs smoothly. Please keep up the good work! less
BW I, General Manager at Best Western i-City Shah Alam, responded to this review
Current status of Best Western i-City: On top of the world! All of us in BWiCity would like to express our sincerest gratitude for having us throughout the ten days event. Everyone was doing our level best to ensure things fall into place because we have great guests like you and the team. Should you planning another event /trip in Shah Alam, do drop me a line at firstname.lastname@example.org and I will personally arrange for you. With arms wide open, we hope to welcome you guys back in the near future! See yall :)