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Best Western i-City Shah Alam

3 Stars

Rooms & Rates

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Strategically located in Sham Alam, a key satellite city offering fast links to Kuala Lumpur and KL International Airport, Best Western i-City Shah Alam is the preferred choice for both local and international travelers. This contemporary 18-story hotel features elegant guest rooms and suites, all connected with free Wi-Fi.

A selection of food and beverage options, including an all-day dining restaurant, 24-hour room service and a cafe with outdoor seating, allow guests to sample delectable Asian and international flavors. The large amount of conference and banqueting space means that corporate travelers can do business with ease.

Located within the modern i-City complex, which also includes an indoor-outdoor theme park, and accessible from three major expressways, Best Western i-City Shah Alam offers the ultimate in convenience and connectivity for all travelers.

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Location

A-GF-01, No. 6 Persiaran Multimedia
 Shah Alam
40000
Malaysia
3 Stars
hotel static map

Summary

Pets: No Pets accepted
Check-in & Check-out
14:00:00 | 12:00:00

Facilities

Location and Attractions

Getting there.

Sat nav users: type 40000

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Address
A-GF-01, No. 6 Persiaran Multimedia
Shah Alam
40000
Malaysia

What's nearby?

Recreation

  • 15 kilometer(s) from Bukit Raja Industrial Park, where most of the reputable engineering companies and manufacturing are located.

  • 6 kilometer(s) from Berjaya, Berjaya small medium industrial park.

  • 10 kilometer(s) from Shah Alam, The biggest industrial park in Malaysia. Various international manufacturing companies are situated here, namely Panasonic and Totoya assembly.

  • 22 kilometer(s) from North & West Port, One of the busiest seaports in Southeast Asia. Sea cruises, embargo or stopover.



Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0845 620 0506

Reviews

TripAdvisor Traveller Rating: Rating: Based on 145 traveller reviews
Rating: 5 28
Rating: 4 55
Rating: 3 42
Rating: 2 15
Rating: 1 5
Rating

best staff ( name : saufi )

18/08/2017 ,

The hotel was very nice and the staff (saufi) was friendly. Fantastic hotel- great staff -good service- recommended Friendly staff, clinically clean, good food, brilliant location.. almost evry week... more

Rating

not satisfied at all

16/08/2017 98someone,

Not like what we expected. The room was small and the service was too slow. Doesnt have any shop near the hotel. 8minutes walk to the nearest 7E and kfc. Said the room dining service was 24hr but call... more

Owner Response
BW I, General Manager at Best Western i-City Shah Alam, responded to this review
Hi 98someone, Thank you the review. We regret on your unpleasant experience with us. Pertaining to your feedback on the room capacity, we will recommend you to book our Deluxe or Suite room upon your future arrival. Besides, our In Room Dining service is available for 24 hours and not responding to guest order at midnight is definitely on our standard. We have identified and counseled the staff involved to prevent this from happening again. Thank you again for sharing your experience with us and we look forward to welcome you back again in the near future to let us redeem ourselves. Till then take care! Kind regards, Anthony Kong General Manager
Rating

pleasant stay

16/08/2017 rohayarasmin,

I would say the first impression of this place is they have the best staff.the front desk and other staff are commit to give the best.I can feel the warm welcome from them.The room is cozy.I ordered i... more

Owner Response
BW I, General Manager at Best Western i-City Shah Alam, responded to this review
Hi rohayarasmin, Thank you for the excellent feedback and for sharing your kind words with TripAdvisor readers. It was our great pleasure to hear that you enjoyed your stay with us from the friendly service to the delicious food. We will be always pleased to be your second home when you're planning a trip to Shah Alam. See you soon :) Kind regards, Anthony Kong General Manager
Rating

Friendly staff , clean environment

16/08/2017 ch00ilengt,

It was a good experience to stay here, the staff greet everyone , the food choices might not be big but it serve just right, the room is clean and standard , walking distance to the I-city , so if you... more

Owner Response
BW I, General Manager at Best Western i-City Shah Alam, responded to this review
Hi ch00ilengt, Thank you for the great review. It was our great pleasure to hear that you enjoyed your stay with us from the friendly reception to the yummy breakfast. The pleasure was ours in hosting you! We love to see you again in the near future. Till then take care! Kind regards, Anthony Kong General Manager
Rating

Reasonable price

15/08/2017 Syida21, Sungai Petani, Malaysia

Good price with the hotel environment. The pipe were leaking but the staf able to fix it immediately.. Its the right place to reward your kids. Its near to play area, easy access to restauŕant, and... more

Owner Response
BW I, General Manager at Best Western i-City Shah Alam, responded to this review
Hi Syida21, Thank you for the review. We are indeed located in the leisurely stroll of i-City Theme Park and we glad that you enjoyed it. However, we regret on the pipe leaking issue and great to know that it was immediately resolved by our Maintenance team. We love to welcome you back again in the near future! Kind regards, Anthony Kong General Manager