Best Western i-City Shah Alam

A-GF-01, No. 6 Persiaran Multimedia, Shah Alam, 40000, Malaysia
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Best Western i-City Shah Alam

Strategically located in Shah Alam, a key satellite city offering fast links to Kuala Lumpur and KL International Airport, Best Western i-City Shah Alam is the preferred choice for both local and international travelers. This contemporary 18-story ho show more

Pets not accepted
Check-in & Check out14:00:00 | 12:00:00
A-GF-01, No. 6 Persiaran Multimedia, Shah Alam, 40000, Malaysia

Reviews of Best Western i-City Shah Alam

Traveller Overview:
4.0 Rating: 525 reviews
Excellent 47%
Very Good 30%
Average 15%
Poor 4%
Terrible 1%
Rating

teddyredzuan, wrote review 17/09/2020

Extra Miles Service

i’m amazed by extra miles service by Zainuddin at receptions.. he offer me assistance to deliver my items to my room.. very warm and friendly staff of this hotel.. good job Mr. Zainudin! keep up the g... more

Owner Response
BW I-City, General Manager at Best Western i-City Shah Alam, responded to this review
Dear teddyredzuan, Thank you for your lovely review. We are happy to hear that you enjoyed your stay here, as well as the friendly service given by our staff, Zai :) We can't wait to welcome you back again soon, should travel plan brings you back to Shah Alam! :) Best wishes, Anthony Kong General Manager
Rating

Qeefmeer, wrote review 14/09/2020

Hotel terbaik in shah alam

Good food,good environment, banyak fasilities, easy to communicate sgt2 selesa... will come again... Good food,good environment, banyak fasilities, easy to communicate , sgt2 selesa... will come aga... more

Owner Response
BW I-City, General Manager at Best Western i-City Shah Alam, responded to this review
Dear Qeefmeer, Thank you for your lovely review. We are excited to hear that you are happy with your recent stay with us :) Please do come back again soon, we certainly look forward to welcoming you! Sincerely, Anthony Kong General Manager
Rating

Soonkk79, wrote review 14/09/2020

Clean & reasonable price

Room was good for couples, not family. Staff are helpful, checked in late night and helped by front desk Indian girl to move the extra luggage in and speed up my check in process (thank you and sorry ... more

Owner Response
BW I-City, General Manager at Best Western i-City Shah Alam, responded to this review
Dear Soonkk79, Thank you for liking your stay with us. We are glad to hear that the services from the staff, the room and amenities have met with your expectations. We would love to have you back again soon! Best wishes, Anthony Kong General Manager
Rating

sulaiman4195, wrote review 10/09/2020

Mr Sulaiman

Efficiency of the FO staff - Zainuddin with Mr. Herman - FOM during my check in.Good food👍👍👍👍😊😊😊😊 nice room. Clean and comfort. Cleaned bathroom.A lot of parking space. Overall 8.5 out of 10. ... more

Owner Response
BW I-City, General Manager at Best Western i-City Shah Alam, responded to this review
Dear sulaiman4195, Thank you very much for your kind review. We are happy to hear that you are satisfied with your recent stay with us and our friendly services :) We hope to see you very soon! Best wishes, Anthony Kong General Manager
Rating

SyakiraYusof, wrote review 08/09/2020

BEST STAYCATION HOTEL IN SHAH ALAM!

The lobby was quite packed during my check-in time however everyone maintains the social distancing and the SOP. Smooth check-in procedure and the room was lovely. The front desk staff (didn't get his... more

Owner Response
BW I-City, General Manager at Best Western i-City Shah Alam, responded to this review
Dear SyakiraYusof, Thank you for your kind review. We are thrilled to hear that you are satisfied with our services! We look forward to having you with us again soon! :) Best wishes, Anthony Kong General Manager