Best Western Hotel Trollhattan

Booked for a short notice business trip - limited rooms available at what I think is a global hotel chain - so it must be OK? yeah?.Checked in at one of the darkest receptions I have ever seen - made me wonder what else went on there! Staff were very pleasant and chatty - allocated the room, but then was surprised when I was told that due to the Midsummer celebrations, neither their bar nor restaurant was open - and the town was largely closed too. Hmmm, why didn't we get informed at the time of booking booking? My room was smaller than most prison cells, but whilst basic, was clean and functional so did the job as it was only for one night. I was surprised to see other presumed 'guests' wheeling cycles through the hotel corridors. On retiring for bed at 2300hrs, due to the very thin curtains, the typical land of the midnight sun was keeping me awake, along with the idiot in room 134 who thought that you had to shout at Skype - not good with the very thin walls and I was starting get somewhat annoyed before he finally tired out or was cut off - but not good. Breakfast was dire to be honest. Cornflakes were the only option really (and I'm not a picky eater) as the 'hot' buffet food looked like my ex wife had cooked it, and the cold buffet looked equally un-appetising - so, coffee and cornflakes it was.. There is no parking at the hotel but there is a private ParkHus about 150m away and reception did book me in there. In all, as it was a short notice one night business trip, it sufficed - albeit barely. The question is, would I stay there again? Not sure - we'll have to see what other options are available for future trips but this won't be my first choice. less

We booked this hotel for a weekend visit during a Hockey Tournament for children The family room was ordinary, but with every that one could expect. The room was a little warm, but clean. Small bathroom for a family of four. Breakfast with everything to expect. less

This hotel was OK, but nothing special. The basic things were in order, and our twin room was all right. The lady at the reception made us feel welcome. The breakfast was a slight disappointment, especially the worst scrambled eggs I have ever had (too wet and tasteless), and the narrow corridor where the food and drinks were was too cramped. But we had a nice stay anyways, mainly thanks to good company and a few nice surprises, but that's another story. less

I agree with all the other recent reviews. The hotel is being refurbished so there are builders in. The breakfast is a great help yourself buffet with several types of rolls and cheeses and meats etc with bacon and scrambled egg, and many yoghurts and jams etc. Should please everyone. Staff very friendly anf helpful. Free wi-fi worked OK. Very central. Parking a nightmare as EVERY street in Trollhattan is controlled parking. Parking at the railway station is the best thing, as its the cheapest, but its a ten minute walk away. The downside of Sweden in general is that with the pound depressed I found everything expensive. And the weather was -3C when I arrived, and everywhere was covered in snow and ice. So hotel fine, but I was glad to get back to somewhere warmer. less

Good central location and the WiFi worked well, but there was construction work being undertaken at the time and in general the hotel felt a bit run down. I was travelling alone and it's difficult to explain why but I did not feel safe here. There were door codes for each floor of the hotel but the staff informed me that they were not working on my floor - this meant that I could not use the lift to get to my floor and instead had to carry three large items of luggage by myself up a flight of stairs. The hotel didn't seem busy but I had to chase the staff a few times to sort an issue with my hotel bill. I had requested a quiet room when booking but instead was put next to a group of young men who were partying all evening. If you are sensitive to sound (and I am not) I would request being at least three doors away from anybody else as the walls are paper thin. The single room felt very small for the rate I paid - in comparison I subsequently stayed in a considerably cheaper bed and breakfast in Vanersborg that provided me with a large double room and separate kitchen facilities. less