Best Western Hotel Trollhattan

We booked this hotel for a weekend visit during a Hockey Tournament for children The family room was ordinary, but with every that one could expect. The room was a little warm, but clean. Small bathroom for a family of four. Breakfast with everything to expect. less

This hotel was OK, but nothing special. The basic things were in order, and our twin room was all right. The lady at the reception made us feel welcome. The breakfast was a slight disappointment, especially the worst scrambled eggs I have ever had (too wet and tasteless), and the narrow corridor where the food and drinks were was too cramped. But we had a nice stay anyways, mainly thanks to good company and a few nice surprises, but that's another story. less

I agree with all the other recent reviews. The hotel is being refurbished so there are builders in. The breakfast is a great help yourself buffet with several types of rolls and cheeses and meats etc with bacon and scrambled egg, and many yoghurts and jams etc. Should please everyone. Staff very friendly anf helpful. Free wi-fi worked OK. Very central. Parking a nightmare as EVERY street in Trollhattan is controlled parking. Parking at the railway station is the best thing, as its the cheapest, but its a ten minute walk away. The downside of Sweden in general is that with the pound depressed I found everything expensive. And the weather was -3C when I arrived, and everywhere was covered in snow and ice. So hotel fine, but I was glad to get back to somewhere warmer. less

Good central location and the WiFi worked well, but there was construction work being undertaken at the time and in general the hotel felt a bit run down. I was travelling alone and it's difficult to explain why but I did not feel safe here. There were door codes for each floor of the hotel but the staff informed me that they were not working on my floor - this meant that I could not use the lift to get to my floor and instead had to carry three large items of luggage by myself up a flight of stairs. The hotel didn't seem busy but I had to chase the staff a few times to sort an issue with my hotel bill. I had requested a quiet room when booking but instead was put next to a group of young men who were partying all evening. If you are sensitive to sound (and I am not) I would request being at least three doors away from anybody else as the walls are paper thin. The single room felt very small for the rate I paid - in comparison I subsequently stayed in a considerably cheaper bed and breakfast in Vanersborg that provided me with a large double room and separate kitchen facilities. less

The location is great. In the city center with all the restaurants , pubs and supermarkets within walking distance. Parking is a huge problem. You can use the near by parking place for 16 euros a day which is too much or you can park on the street in front of the hotel but you have to reset the clock they have attached to the front windscreen every hour other wise you get a ticket that will cost you 53 euros. After 7.00 pm until 9.00 am the next day you can leave your car there with having to reset the clock every hour BUT!! make sure you know what nights they clean the road otherwise you are going to end up with another 53 euro ticket. We learned the hard way. The hotel is average. The breakfast is very poor and if you go early you might find a bit of bacon otherwise they don't really check if there is need for getting some more for the customers. Housekeeping is just for making the bed and sometimes change the towels. There is dust everywhere in the rooms and there is no cupboard for your clothes just a shelf. Bear in mind that they allow dogs in the hotel also. While we were there two ladies quests had 5 huge hairy dogs among the two of them staying in the hotel with them. There were hairs all over the stairs on the carpets and corridors you can imagine the state of the room after they were gone. The staff at the reception are very friendly though and always willing to assist in case you need anything. The WIFI is really terrible. less