Best Western Hotel Royale

Had room 318 clean and comfortable Only real thing we found was the shower so weak could hardly wash your soap off..also took ages to get warm and at times not hot.Staff very friendly and helpful and location is great for the cost have had better value elsewhere.and £14 to chose breakfast on the day oppose to £8 if booked day before..really? We would of eaten there but that felt unfair and overpriced. less

This is not a posh hotel. It is however a good one with heart. Most of the guests seem to be of the grey pound variety and there is only one small lift, However the room was pleasant. The bathroom acceptable and breakfast ok apart from a dirty mushroom. There is a pool but I fancied a walk along the beach at Bournemouth which is rather lovely. Would recommend. The staff really were very pleasant, infact they were the nicest I encountered on my trip along the south coast. less

Recently stayed in an executive family room in the main building for a couple of nights. The room was large, immaculately clean and the beds were reasonably comfortable. Wifi was great. Over 50 mbps when I tested it. Nice large flat screen tv. Staff were welcoming and friendly. The room was dated and the furniture quite old. The door to the room was heavy and caused a loud bang if you just let it close of its own accord. I did hear other doors slamming shut during the night. We didn't make use of the pool or ate in the hotel so cannot comment there. The cost of breakfast did seem reasonable if you pre-booked (£8.50 verses £14 odd) and probably would have been worth a punt. Location is ok. Although not way far out, we kind of wished we had been a bit closer to the main action. It was abt a 20 minute walk to Bournemouth pier. Fine for fit people but my aging mother struggled a little. Now for the bad.....the cold water tap would only run at a small dribble (fine for hot water) also the shower pressure was terrible. It was like someone was pouring a watering can over your head. So if you like a nice invigorating shower in the morning - forget it! We did report this to reception and they were apologetic but I get the impression that this is a long standing issue and there is not much they can do about it. Reading through past reviews here it looks like a common theme. So it's pot luck whether you get a bathroom with reasonable water pressure. As we were only staying for a couple of nights we could live with it.. but it definitely would have been an issue otherwise. Overall it was ok and I think for the price we paid it represented fair value for money. Just a shame the bathroom was not up to scratch. For a short stay. If the price was right, I would consider staying here again but would look at a more modern, centrally located hotel first. I understand that this would likely bump the price up. It just depends on how much as to if it is worth it! less

After having trouble with a first hotel, we quickly booked at room online and we went over they had seen it already after a few minutes. The man at reception was very nice, happy and friendly. He helped us with everything we needed and called us when the room was ready. There was lady that was also very helpful in letting us know where the best places for food was. Definitely would go back. less

We booked on the night- arrived around 10pm very stressed, coming from an awful hotel that we could not stay in. The guy at the desk was SO helpful- let us see the room before we paid, and asked if I wanted to sign up to their points club- this got us a free breakfast, so worth it! Clean and spacious rooms, lovely shower, tea/coffee in the room. We didn’t bring our swim stuff but we will be back to try out the pool another time. Genuinely friendly staff, turned a horrendous night into a relaxing one! less