Best Western Hotel Royale

Went to Bournemouth for a long weekend. Very spacious family room - stayed in room 127. Fantastic team - the service was just super. Real people taking a real interest in you and doing 'the right thing' as opposed to the 'computer says nah' attitude you get so often these days. My little 3 year old and I had a great time. 10 minute walk to the beach, use of their sister hotel facilities and a sweet little indoor pool on site. Will definitely revisit 😊 less

It says a lot about Bournemouth's hotel industry that this one is so highly rated. It was probably one of the worst stays we have had in a hotel, ever, anywhere. As is so often the case with many hotels, the entrance and reception area is well maintained and inviting, and the room pictures on the website look just perfect. You then enter your hotel room and wonder whether this is actually the same place as on the website. In the bathroom bin we found a nappy with baby poo in it, and the carpet did not exactly look or feel clean. The furniture is rather dated and the room could well do with some fresh paint. Worst of all were the beds, which were excessively soft. I handled this by sleeping on the edge of the mattress, but my wife took the mattress off altogether and slept on the frame. To use the pool, you need to walk across the parking lot. It looks inviting on first sight, and the water was quite warm, but our son complained soon that his legs were itchy. Not sure how clean the water is. Could barely see the pool's bottom, not even at the shallow end. Staff was very kind the next morning, was apologetic and gave us breakfast vouchers. Breakfast was quite average and probably nothing we would want to pay for. That's not what you expect for £150. less

Stayed here with a 2 month old. Very much enjoyed the swimming pool which was a bonus, nice and warm and easy to wander down and there was plenty of seating around the pool. Location is on East Cliff just away from the beach but very short walk to cliff and into Bournmemouth (10 mins). Part of Oceana group of hotels, so you can make use of the hotels in the group along the sea front (if you need to) and they have some slightly posher restaurant offerings (although the China Bistro was perfectly adequate). Had an issue with our room on the first night and they dealt with this quickly and effectively. Gaetano the operations manager was on hand to sort. You get what you pay for here, but seems like a good compromise between location and price, no sea views but close enough to the action and significantly cheaper than those along the front. Has all amenities and bonus of a pool to make use of (the lift was a bit cramped with a pram in there, only 2 persons!) less

Having enjoyed a holiday abroad in July we, myself husband and daughter, decided on an impromptu visit to the British seaside for a few days my daughter picking Bournemouth as she had never been there. We looked on the internet for a reasonably priced hotel with parking a short walk out of the centre. The Best Western Royale was ideal. Lovely friendly staff, spotlessly clean throughout, a wonderful buffet breakfast and a great indoor pool that I had to myself the first evening. The only slight negatives were that the room (a chalet room at the back of the hotel) was very hot...fan provided and much needed...and the water pressure for the shower made it almost unusable but the bath was lovely and filled quickly. 10 minute walk to the beach and a little longer to the town both I have to say were lovely and a credit to the British seaside. Would definitely stay again. less

Stayed for a week in this lovely hotel Room was large with good furniture, very comfortable beds with clean linen and large bathroom that was well maintained and quality towels. Restaurant, bar and reception were well furnished and clean. Staff were friendly, and always ready to help. Would highly recommend for all ages, for families or couples. Swimming pool was in good condition, clean and always warm. A good place to unwind. Would return to this hotel as in very nice area, with good parking facilities. Roughly 15-20 minute stroll to town or beach but pleasant walk. less