Staff & Cleanliness - 10*
23/11/2017 DrChihuahua, Bournemouth, United Kingdom
Writing this review on behalf of my mum, who recently stayed here for a few days. Staff are extremely helpful and polite, and the cleanliness is absolutely SPOTLESS. I think you'd probably need a magn... more
Writing this review on behalf of my mum, who recently stayed here for a few days. Staff are extremely helpful and polite, and the cleanliness is absolutely SPOTLESS. I think you'd probably need a magnifying glass to find any dust in this place. Room was slightly cold but staff promptly sorted out the radiator when asked. Shower was constantly dripping, which was annoying overnight, but having said that, my mum didn't mention it to reception staff, and I'm pretty confident they would have fixed it if made aware of the issue. I had also previously stayed at this hotel a few months ago and also had a very good experiencel; I found the double room a bit small as I suffer from claustrophobia, but they promptly moved me to a much larger family room at no extra. I would recommend this hotel for anyone staying in Bournemouth. less
gaetano d, Manager at Best Western Hotel Royale, responded to this review
thank you for your lovely 5 stars review, we are all delighted you enjoyed your stay with us and we hope you will return sometime. Your comment towards our staff and food are much appreciated. Please feel free to contact us directly for the best rate guarantee.
Gaetano De Rosa