We have been staying at this very nice hotel twice a year since the new Durango Mazatlan road opened on our drive from New Jersey to & from our condo for the winter.
We have always enjoyed our stay in this well appointed & clean hotel. The location is convenient to Mex 40D, in a safe area & right next to Tony Romo's. Best of all, there is a beautiful pool & a fabulous breakfast buffet.
We can't thank the staff - from the manager, Jesus, the Bellhop, the airport shuttle driver, the front desk & even the gardners, for all their efforts trying to help us with our dead battery.
Not only did we forget to unplug our electric cooler & the battery was dead as a door nail, our car was blocked in by another guest's car, who had already left for the day.
These gentlemen went above & beyond being helpful to get us back on the road. They finally arranged for a local mechanic, who saved the day & got us going.
They were fantastic & we are so very grateful to all of them.
In the middle of it all, I forgot my purse in the ladies room. I was frantic when I discovered my mistake & it was gone. I asked at the front desk thinking I'd lost everything & they told me it had been turned in.
Despite the language barrier, I did get to thank the lady who found it when by chance we were in the ladies room together a bit later & she recognized my purse.
As Americans, we can only tell you that the Mexicans we have met are truly kind & caring people.
The staff of this Best Western is the epitome of hospitality.
Gracias & hasta luego!
Tony & Connie less