Best Western Hotel Posada Del Rio Express

Blvd. Independencia 3837 Ote. Fracc. El Fresno., Torreon, 27018, Mexico
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Best Western Hotel Posada Del Rio Express

The Best Western Posada del Rio Express is a hotel with a family and business touch, located north of the city, this colonial eight story building offers you the best choice to stay in Torren.

The Best Western Posada del Rio Express has a ma
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Pets not accepted
Check-in & Check out15:00:00 | 13:00:00

Reviews of Best Western Hotel Posada Del Rio Express

Traveller Overview:
3.5 Rating: 60 reviews
Excellent 28%
Very Good 35%
Average 16%
Poor 3%
Terrible 16%
Rating

Jrobertgonzalez, wrote review 30/08/2019

Good Value Stay but Poor Customer Service

Good overall place to stay. I was quite disappointed that after setting up 7 rooms x 3 nights that if a guy tells the front desk my TV is not working correctly, they would try to fix it asap. After al... more

Rating

Luvmazz, wrote review 16/04/2018

Thank you all for all of your help!

We have been staying at this very nice hotel twice a year since the new Durango Mazatlan road opened on our drive from New Jersey to & from our condo for the winter. We have always enjoyed our stay ... more

Rating

Angel H, wrote review 10/11/2017

Poor in All Aspects

I just spent one night here, but I did not like it at all. First of all, they gave me a smokers room, without asking if I smoke (and I do not). I asked for a change, and they did it. Rooms are small. ... more

Rating

Jorge L H, wrote review 04/11/2017

Mr. Jorge L Hernandez

Dear all. I am staying from Septer ber 25th until now november 4th in this property and have found several management issues in this property and serious issues with service and personal attention. H... more

Rating

Luvmazz, wrote review 09/04/2017

Home away from home on the road again

I never want to leave Mazatlan but when we it's time to go home & we hit the road, I am always happy to be back at this hotel for our 1st night on the road. We are welcomed by Caterina & the rest of ... more

Owner Response
PosadaExpressTRC, Gerente at Best Western Hotel Posada Del Rio Express, responded to this review
Good morning dear Luvmazz, It is very nice hearing form you again. First of all, thank you for your comments and opinion, they are very important for us in order to be aware of the real feedback of our guests. Your comment will encourage all of us to keep ensuring a quality serive and to improve every day to exceed our guest's expectations and needs. We are always looking forward to know that you are coming to the hotel, to welcome you and make you feel like home. We are glad to hear that you still love the breakfast as much as the first day. Thank you again for your comment and we will be waiting for you in November. If you need anything, do not hesitate to contact me. Thank you so much for trusting us and for your priority. See you in November. Your sincerely, Caterina Toyas General Manager E-mail: gerencia@torreon.grupoposadadelrio.com