Well appointed clean hotel
05/05/2016 Luvmazz, Jersey shore
I previously posted my positive review for this hotel to the wrong BW. This is the correct hotel I want to give a positive review. It is on Independence behind the Galleria (mall) & next to Tony Roma... more
I previously posted my positive review for this hotel to the wrong BW. This is the correct hotel I want to give a positive review. It is on Independence behind the Galleria (mall) & next to Tony Roma's restaurant.
We stay here twice a year traveling to & from our Mazatlan condo.
My Spanish is awful so the front desk got Katrina from the back office to help with communications. She was exceptionally helpful and spoke good English, very gracious & friendly - definitely a plus for this hotel. (An improvement over our Nov. 2015 stay where we didn't feel quite so welcome.)
We were also pleasantly surprised by the new carpeting & refreshed rooms. Very clean & comfortable hotel.
My husband loves their huge breakfast buffet and the waiters provide excellent service without hovering.
PosadaExpressTRC, Gerente at BEST WESTERN Hotel Posada Del Rio Express, responded to this review
It is really nice to hear from you. Thank you very much for your comments, they are very important and valuable for us. We are very glad to hear that you like the new look of the rooms and the service provided, we really appreciate your positive feedback. Let us know anything you need and we are looking forward to see you again in Torreón. Thank you.
Caterina Toyas Ochoa