Hotel with good location
07/04/2017 宗寧 左,
I stayed at the best Western hotel while visiting Osaka during Japanese cherry blossom season. The location of this hotel was excellent, it is within 2-minute walking distance to MRT station, and 10 m... more
I stayed at the best Western hotel while visiting Osaka during Japanese cherry blossom season. The location of this hotel was excellent, it is within 2-minute walking distance to MRT station, and 10 minutes to the popular Shinsaibashin shopping arcade. This is an ideal hotel to stay if shopping is your main purpose in Japan. The room was clean however the furniture setup was very crowded, you can hardly move around. The breakfast was good with good service from the staff. I was very disappointed at the quality of Internet access. I would not consider coming back if hotel does not improve its Internet facility. less
ベストウェスタンホテルフィーノ大阪心斎橋, 支配人 at BEST WESTERN Hotel Fino Osaka Shinsaibashi, responded to this review
Dear Sir / Madam
This time it is I look forward to your stay to the hotel, Thank you very much.
However, this time, to our customers, not come true that to offer a 100% customer satisfaction, did not apologize.
All staff, this time thus your words that was charged, with everyone, and I was allowed to read.
Your words that I look forward this time, hereafter, we are will be the whip to Everyone of mind, staff, the future, with the aim of inn that can offer a large pleased by our customers, every day.
In this way the say it, but is exceedingly regret, it is now placed in the customer, someday also to the hotel, again, not sure towards you for your feet. Surely in that occasion, so that can compliment your improvement, inn of persons to all staff that day, I will overlap the desperate efforts.
This time your visitors, and, then we look forward to in this way, again grateful your words, deeply, I would like to thank.