16/10/2016 AnonymousNS, Los Angeles, California
The hotel is nicely located near shopping, restaurants and the subway in the middle of the city. The room was typical Japanese small but it was fine for one person with small luggage. The bathroom w... more
The hotel is nicely located near shopping, restaurants and the subway in the middle of the city. The room was typical Japanese small but it was fine for one person with small luggage. The bathroom was also typical Japanese small but it was fine and the water pressure was great. They provide nice toiletries and the towels were exceptionally soft. The bed was firm but comfortable and the room was clean and smelled fine. There is a refrigerator and a convenient store across the street. The wifi was just OK as it would sometimes stop and I had to clear it and renter the password. No safe in the room. You can keep things at the front desk however they just put it in a paper envelope so I didn't think it was necessarily safe as the envelope was open when I retrieved it, although nothing was taken. They have laundry for 400Y to wash and dry your clothes. I felt safe to walk alone at night. They had an outlet next to the bed and light switches so you didn't have to get up.
The website doesn't offer clear instructions on how to get there. If coming from the Osaka train station, take the Midosuji line from Umeda (M16) to Shinsaibashi (M19) for 240 yen ticket. I would recommend staying underground taking Exit 2 (yellow) from the subway and then a quick right and left to basically go straight in the Crysta underground shopping. You should be going towards the Nagahoribashi station and walk for about 5 minutes. 120M before the next station will be south exit 3 on the right, either via stairs or elevator. At street level you should see a sign for the Best Western on the right. At that first intersection at street level, it is just a quick right and quick left and the hotel is on the right across from a 7-11 store.
ベストウェスタンホテルフィーノ大阪心斎橋, 支配人 at BEST WESTERN Hotel Fino Osaka Shinsaibashi, responded to this review
Dear Sir / Madam
This time, you can now look forward to your visitors, stay to the hotel, Thank you very much. Moreover, it is like I got your post, and look forward to your words of welcome compliments, it is proposed to excuse me. All staff, your words that I look forward this time, and I was allowed to read happy from the bottom of my heart. Your words this time we charged, future of valuable encouragement, will be considered as emotional support, also later today, and joined forces with staff everyone, even more, with the aim of inn satisfy our customers, and excitation. Also, when you go out to the tourism here towards Come, also please take a come to show your face to the hotel. Inn of persons everyone, we do look forward to the day to come. This time for your visit, and, thus thankfully words we charged, again, mind than, I would like to thank.