Best Western Hotel Fino Osaka Shinsaibashi

Location: It is located near the train station, approximately 3 min. walk. It is near the main road. 7-11 is just across so if you need quick fix meals and toilettries, you will have it in no time. Going to Dotonbori is so easy. Go outside the hotel and turn left and just walk straight until you reach Uniqlo. Along the way, you will also see several convenient, drug stores and restaurants. Lobby: Sanitizer and money changing machine will welcome you when the automatic door opens. Beside the lobby is a vend o machine with beverages, ice vendo machine, and small freezer with Ben and Jerry's ice cream. There is also a small toilet and coin-operated laundry machines and driers in another section. The resto bar is open for guests to wait, if the lobby gets full. Staff were all nice and polite. Room: Room size is small but it is acceptable for me and family considering we brought our little with us. We had 1 large luggage, 1 medium and 2 smalls and they all fit in the room. We were able to open 1 larger and 1 medium simultaneously and keep a small space to move in one side. There is a small ref, and the usual complimentary coffee in the bar for free. The toilet is small too but acceptable and decent. It even has a bathtub in it. Air conditioning was a challenge since the heater is centralized in the hotel and we could not adjust the temp to cool our room. They attendant told us heater is turned on during winter. The cleaning lady tidied our room each day. We stayed here for almost a week and brought vouchers for a discounted rate. Overall this place is good deal for us! less

Hotel didn't allow to change booking though the COVID-19 has spread in japan. In this situation, if previous visitors have virus, so you would be COVID-19 too. Please beware your health!! And this hotel also has slow response when I ask question via online website. less

I spent three nights here. The hotel is in a good location close to the heart of the Shinshabashi area. The closest station: Nagahoribashi Station is just around the corner and the Shinsabashi Station about 8 mins walk. They are rigid with check-in @ 3pm, but can leave bags in secure area (and they delivered the bags to the room). There is a 7-11 right across the street for breakfasts and snacks. Spacious room, with fridge and pod coffee maker (also provides black and green tea). There is a TV, but with only one English TV channel, BBC. Bottled water is provided on first day only. Bed is comfortable and they provide 4 Western style pillows. It's a short walk to the main shopping and restaurant thoroughfares, so an ideal location. less

This is a 2.5 star hotel. The “very good” reviews on trip advisor led me to believe we’d be getting more value. The place is dated and the rooms are teensy, but the hotel is well situated. We ended up changing hotels after the first night - the team at reception didn’t ask why we checked out early which I thought should have been a customer service opportunity. Overall just know that you get what you pay for at this hotel. less

Had a great stay at this hotel. I usually use Choice (Comfort in Japan), but because Comfort in Japan doesn't reward loyalty, I cancelled and booked here. Rooms were Japanese sized (not very big). Staff was awesome. I got late check out without asking. You can pay for breakfast or not. I choose to pay. It was very Japanese with eggs, three meat selections, a fish dish, rice, miso, and curry. Also had cereal and natto. If you don't like these kinds of things, then don't go there. For me it was very tasty and filling. The wifi was great. The rooms were quiet even though my room faced the street. The bathroom is pretty standard with small tub/shower and the ubiquitous Japanese toilet seat. A thing they do in Japan is have a small heated area in the mirror so it doesn't fog. Lots of bathroom amenities; toothbrush, razor, hair brush, and make-up remover pads with a scrunchy to put your hair up. While the staff isn't fluent English, they know enough to get by. They have guest laundry with another great Japanese innovation, the washer has it's own soap so all you do is put in the coins. The beds were comfy with pajamas if you cared to use them. Light switches by the bed turned on/off all lights in the room...another Japanese nice touch. Overall a great stay and got BW points for it!! less