Best Western Hotel du Mucem

We stayed here for three nights and were very pleased with all aspects of the hotel. The room was comfortable, clean and quiet, and the three reception staff that we met were extremely welcoming and helpful in suggesting places to visit and dine. The hotel is located in an area a short distance away from the main city centre, but is ideally placed for the "hop on hop off bus", the port area with its excellent shopping mall, and several local bars and restaurants. Recommended. less

Stayed here for 2 nights on new year's eve. Initial reaction was that the neighbourhood was a bit iffy, but this was not the case. Felt quite safe coming back at 2am on new year's eve. Lots of bars and restaurants around. Also a decent sized carrefour supermarket about 3 minutes walk away. Great staff, particularly Marlon, Zoe, and the gentleman in the night whose name I didn't quite get. less

Close to all public transportation, buses, metro tram. Walking distance to 2 shopping malls and Terraces du Port. As well as the Panier neighborhood with it’s restaurants and the Vieux Port. Very close to attractions and museums. Very clean rooms and helpful staff. Breakfast could be served a little bit later. less

People can make or break an experience. Marlon the night receptionist is one of the few exceptional French people I have met that has made our stay in Marseille a Positive experience. His helpful and friendly disposition certainly caused us To feel at ease and make our stay here comfortable. Thank you for helping us. His customer service skills were spot on and he took care of everything including parking. less

Phone contact amazing, arrived late and left early. Adrien made everything possible to make sure we got breakfast at 5:45 am. Great people that work with there heart. Really recommend its very close to the Mucem less