Christmas with the family
29/12/2017 120CMS, Perth, Australia
We travelled to Geraldton to spend Christmas with my wife's family and as on previous occasions we stayed at the Best Western. As we were to check in on Christmas day after lunching with the family we... more
We travelled to Geraldton to spend Christmas with my wife's family and as on previous occasions we stayed at the Best Western. As we were to check in on Christmas day after lunching with the family we received a text message to advise us how to obtain our key and later in the afternoon a staff member of the hotel called to offer us the option of room service dinner as the restaurant was closed that day. We were very pleasantly surprised, but then the level of communication from the hotel has always been excellent. The rooms are very clean and the beds comfortable. We stayed for 3 nights and had continental breakfast every morning. There is also the option of cooked breakfast which a number of fellow guests were having and all the food looked yummy. Continental breakfast included fresh fruit and yogurt as well as a variety of breads to toast and coffee and tea. A nice touch was the ham, salami and cheese which one normally finds at European hotel breakfasts. Staff were friendly and helpful and the whole stay, as per previous stays, was most enjoyable and comfortable. This hotel is highly recommended. less
Amanda H, Sales & Marketing Director at Best Western Hospitality Inn Geraldton, responded to this review
We are delighted that you enjoyed the festive season with us and that you found our customer care and communications to be ideal for you. We thank you for your positive and descriptive feedback, and we thank you for being a loyal return guest. We look forward to welcoming you back next time.
Kindest regards from the entire team at Best Western Hospitality Inn Geraldton