Best Western Hospitality Hotel & Suites

5500 28th Street SE, Grand Rapids, Michigan, 49512-2052, United States
based on 744 reviews Trip Advisor Logo
View Photos
  • Low rate guarantee
  • Free WIFI
  • 250+ hotels in GB

Room & Rates

Secure the best rate with Best Western Rewards.
Exclusive discounts always available to Rewards members. Joining is free and easy.

Best Western Hospitality Hotel & Suites

Guests of the Best Western Hospitality Hotel & Suites will be pleased to find that each well-appointed guest room and suite includes satellite television with HBO, a refrigerator, microwave and complimentary high-speed wireless Internet access. Other show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
5500 28th Street SE, Grand Rapids, Michigan, 49512-2052, United States

Reviews of Best Western Hospitality Hotel & Suites

Traveller Overview:
4.0 Rating: 744 reviews
Excellent 40%
Very Good 24%
Average 15%
Poor 10%
Terrible 8%

tangytrouche, wrote review 01/03/2021


Rooms not kept up on maintenance...broken door frame with nails sticking out plus more! Filthy bathroom. Staff did not help with anything. Stood at the counter, talking to staff about another customer... more


Donna P, wrote review 15/12/2020


We were greeted and treated very well by all staff for the duration of our stay. Everyone was very accommodating. The room was clean and didn’t have any lingering odors. Everything worked-fridge, micr... more


Adri773730, wrote review 11/11/2020


I stayed there right before I left state and the front-desk check-in lady was very rude to me and my mother and even threatened to kick me out if I was found alone in the hotel room or in the hallway,... more


StacyH927, wrote review 20/10/2020

Old, Tired, Stinky, Dirty and Noisy

This is, by far, the worst hotel I've ever experienced, ever. I stayed here for 4 days. This hotel is old, tired, stinky and DIRTY. I cleaned it myself with disinfectant wipes. We had to rearrange the... more


Stephiew95, wrote review 15/10/2020

Not a good Experience

I would not recommend this hotel to anyone.. the rooms were so filthy.. I ended up cleaning our room myself Atleast I knew it was clean. Plus bathroom showers leaked, we had broken rack.. it just was... more