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Guests of the BEST WESTERN Hospitality Hotel & Suites will be pleased to find that each well-appointed guest room and suite includes satellite television with HBO, a refrigerator, microwave and complimentary high-speed wireless Internet access. Other amenities offered at this Grand Rapids MI hotel include a complimentary hot breakfast buffet each morning, complimentary dinner every Monday through Thursday, a sparkling indoor heated swimming pool; largest in the area, hot tub and a complimentary airport shuttle service to the Gerald R. Ford International Airport - located just three miles away.

Close to Frederik Meijer Gardens & Sculpture Park, John Ball Zoo, Gerald R. Ford Museum, Van Andel Arena, Grand Rapids Drive and 30 minutes away from Michigans Adventure.

Business guests of the BEST WESTERN Hospitality Hotel & Suites will also appreciate this Grand Rapids MI hotels close proximity to local businesses including the Grand Rapids Medical Mile. The Medical Mile is home to the Grand Rapids Community College, Spectrum Healths Butterworth Hospital Complex, Grand Valley State Universitys Cook-DeVos Center for Health Sciences and Michigan State University Secchia Center Medical School. The BEST WESTERN Hospitality Hotel & Suites is a hotel in Grand Rapids that is close to Amway, Meijer, Cascade Engineering and Steelcase Headquarters. The Best Western is centrally located within minutes to over 100 restaurants, many of them participating popular Annual Restaurant Week. Coming in for a sporting event? This Grand Rapids MI hotel location is near Aquinas, Calvin, Cornerstone, Davenport and Grand Rapids Community Colleges. Located only minutes from Patterson Ice Arena, MVP Field House (directly across the street) and AMF Eastbrook Lanes Bowling Center.

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5500 28th Street SE
Grand Rapids
United States


Pets: No Pets accepted
Check-in & Check-out
15:00:00 | 11:00:00
  • Low rate guarantee
  • Free WIFI
  • 270+ hotels in GB

Rooms & Rates


Location and Attractions

Getting there.

Sat nav users: type 49512-2052

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5500 28th Street SE
Grand Rapids
United States

What's nearby?


  • 1 mile(s) from Kentwood

  • 5 mile(s) from Wyoming

  • 5 mile(s) from East Grand Rapids

  • 6 mile(s) from Ada

  • 8 mile(s) from Lowell

  • 15 mile(s) from Comstock Park

  • 16 mile(s) from Rockford

  • 28 mile(s) from Holland

  • 42 mile(s) from Grand Haven

  • 42 mile(s) from South Haven

  • 1 mile(s) from NAPA

  • 5 mile(s) from General Motors

  • 9 mile(s) from Meijer Headquarters

  • 7 mile(s) from Steelcase Corporation

  • 12 mile(s) from Wolverine Worldwide

  • 6 mile(s) from Davenport University

  • 7 mile(s) from Aquinas College

  • 10 mile(s) from Grand Rapids Community College

  • 10 mile(s) from Cornerstone University

  • 22 mile(s) from Grand Valley State University

  • 10 mile(s) from Calvin College

  • 56 mile(s) from Michigan State University

  • 74 mile(s) from Farris State University

  • 96 mile(s) from University of Michigan

Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0845 620 0506


  • TripAdvisor
TripAdvisor Traveller Rating: Rating: Based on 450 traveller reviews
Rating: 5 172
Rating: 4 115
Rating: 3 79
Rating: 2 45
Rating: 1 39

10 out of 10

08/12/2016 coryw119, Grand Rapids, Michigan

Great staff. Nice rooms. Great pool and breakfast. Hotel is in a great location with a pretty good restaurant next to it and major grocery store down the road. I really have no complaints my experienc... more



06/12/2016 Lizzyholman, Park Forest, Illinois

Great price, I was expecting crappy service, but they gave me the exact opposite of that. The front desk ladies and housekeeping were very friendly with great customservice. Rooms were very comfortabl... more

Owner Response
Everest K, General Manager at BEST WESTERN Hospitality Hotel & Suites, responded to this review
Lizzyholman, Thank you for your 5 star review!! We are so happy that we exceeded your expectations. And that you enjoyed your stay with us. We love to hear when our guests have had a spectacular stay. Therefore really appreciate it when our guests take time out of their busy day to let us know how we are doing. So thanks again. :-) We hope that you will stay with us again, when you are in the Grand Rapids area.

They try and charge for $100 for smoking in the room even if you didn't smoke in the room.

22/11/2016 JAT1023, Melbourne, Florida

Hotel smells, dinners are disgusting general manager is a mean human being. Place is trying to scam people out of money. Would never stay again in a million years! Worst hotel experience of my life. L... more

Owner Response
Everest K, General Manager at BEST WESTERN Hospitality Hotel & Suites, responded to this review
JAT1023, We sincerely apologize for the problems you experienced. And we are very sorry you feel this way, unfortunately we do have policies we uphold, in order to ensure every guest that stays with us enjoys their stay. We hope you will reconsider and give the brand a chance to prove to you our commitment to your satisfaction.

Great Value

08/11/2016 F1135YSjenniferw, Traverse City,

We stayed in a King Size Suite, plenty of room for my family of four. We even had 2 bathrooms. I was impressed that we also received complimentary breakfast (everyday) and dinner (Mon - Thur). Nice... more

Owner Response
Everest K, General Manager at BEST WESTERN Hospitality Hotel & Suites, responded to this review
F1135YSjenniferw, Thank you so much for your wonderful 5 star review!!! We are so very glad you and your family enjoyed your stay with us. It's always nice to have a little time away from home enjoying each other. We look forward to serving you here again, if your ever in the area.

Nice hotel, overrun by children

04/11/2016 maddogcorpsman, Albuquerque

I was initially housed in a room near the entrance, which smelled of smoke that had been masked by Febreze. It was sickening and loud, so she moved me to a cleaner room off a rear hallway behind the p... more

Owner Response
Everest K, General Manager at BEST WESTERN Hospitality Hotel & Suites, responded to this review
Maddogcorpsman, Thank you for taking the time to write a review about your recent stay with us. I would like to sincerely apologize for the problems with your guest room, that is not up to our usual standards and I appreciate your letting us know. I also apologize for the noise disturbances, I am very glad our staff addressed the issue but sorry it was still an inconvenience to you. We hope you will come stay with us again and give us the opportunity to prove to your our commitment to you satisfaction.