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Best Western Hospitality Hotel & Suites

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Guests of the Best Western Hospitality Hotel & Suites will be pleased to find that each well-appointed guest room and suite includes satellite television with HBO, a refrigerator, microwave and complimentary high-speed wireless Internet access. Other amenities offered at this Grand Rapids MI hotel include a complimentary hot breakfast buffet each morning, complimentary dinner every Monday through Thursday, a sparkling indoor heated swimming pool; largest in the area, hot tub and a complimentary airport shuttle service to the Gerald R. Ford International Airport - located just three miles away.

Close to Frederik Meijer Gardens & Sculpture Park, John Ball Zoo, Gerald R. Ford Museum, Van Andel Arena, Grand Rapids Drive and 30 minutes away from Michigans Adventure.

Business guests of the Best Western Hospitality Hotel & Suites will also appreciate this Grand Rapids MI hotels close proximity to local businesses including the Grand Rapids Medical Mile. The Medical Mile is home to the Grand Rapids Community College, Spectrum Healths Butterworth Hospital Complex, Grand Valley State Universitys Cook-DeVos Center for Health Sciences and Michigan State University Secchia Center Medical School. The Best Western Hospitality Hotel & Suites is a hotel in Grand Rapids that is close to Amway, Meijer, Cascade Engineering and Steelcase Headquarters. The Best Western is centrally located within minutes to over 100 restaurants, many of them participating popular Annual Restaurant Week. Coming in for a sporting event? This Grand Rapids MI hotel location is near Aquinas, Calvin, Cornerstone, Davenport and Grand Rapids Community Colleges. Located only minutes from Patterson Ice Arena, MVP Field House (directly across the street) and AMF Eastbrook Lanes Bowling Center.

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Location

5500 28th Street SE
Grand Rapids
Michigan
49512-2052
United States

Summary

Pets: No Pets accepted
Check-in & Check-out
15:00:00 | 11:00:00

Facilities

Location and Attractions

Getting there.

Sat nav users: type 49512-2052

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Address
5500 28th Street SE
Grand Rapids
Michigan
49512-2052
United States


What's nearby?

Recreation

  • 1 mile(s) from Kentwood

  • 5 mile(s) from Wyoming

  • 5 mile(s) from East Grand Rapids

  • 6 mile(s) from Ada

  • 8 mile(s) from Lowell

  • 15 mile(s) from Comstock Park

  • 16 mile(s) from Rockford

  • 28 mile(s) from Holland

  • 42 mile(s) from Grand Haven

  • 42 mile(s) from South Haven

  • 1 mile(s) from NAPA

  • 5 mile(s) from General Motors

  • 9 mile(s) from Meijer Headquarters

  • 7 mile(s) from Steelcase Corporation

  • 12 mile(s) from Wolverine Worldwide

  • 6 mile(s) from Davenport University

  • 7 mile(s) from Aquinas College

  • 10 mile(s) from Grand Rapids Community College

  • 10 mile(s) from Cornerstone University

  • 22 mile(s) from Grand Valley State University

  • 10 mile(s) from Calvin College

  • 56 mile(s) from Michigan State University

  • 74 mile(s) from Farris State University

  • 96 mile(s) from University of Michigan




Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0845 620 0506

Reviews

TripAdvisor Traveller Rating: Rating: Based on 501 traveller reviews
Rating: 5 202
Rating: 4 128
Rating: 3 83
Rating: 2 46
Rating: 1 42
Rating

Never will return

22/05/2017 N8184KDchrisf, Southfield, United States

I am a travel agent and I will not recommend anyone one to this hotel nor will I come back to this hotel. My room was not cleaned the whole weekend I was there. The cleaning staff was watching tv in... more

Owner Response
Desiree S, General Manager at Best Western Hospitality Hotel & Suites, responded to this review
On behalf of my entire staff I would like to apologize for your less than stellar stay. The problems you encountered in no way reflect our standards and I will be certainly be looking into these matters. We will be implementing new policies to avoid these situations in the future. Again, I truly apologize and hope you will consider staying a Best Western customer.
Rating

What I expected, good deal

16/05/2017 Erik-at-PJs, Pinconning, MI

Got what I was looking for. A good ​room at a reasonable price. Clean and well kept both in the room and common areas, nicely appointed for the price. Will be returning again on our next trip. Staff w... more

Owner Response
Desiree S, General Manager at Best Western Hospitality Hotel & Suites, responded to this review
Erik - I was delighted to read your positive response! We always strive for a superior customer experience and love to hear when our guests walk away with satisfaction. I truly thank you for staying with us and look forward to seeing you in the future!
Rating

Excellent Quality for the $$

15/05/2017 690satisfiedcustomer,

Everything exceeded my expectations for the rather inexpensive price. Clean room, great breakfast, easy check in! Check in was at 3pm and I was able to check in an hour early with friendly front desk ... more

Owner Response
Desiree S, General Manager at Best Western Hospitality Hotel & Suites, responded to this review
You made our day with your great review and kind comments! I was so pleased you had such a pleasant stay and such pleasant interactions with our staff! We always strive for superior customer service and we love to hear the feedback when we hit that mark! I want to thank you for choosing Best Western and we hope to see you in your future travels!
Rating

One of the worst hotels we have stayed in

09/05/2017 rachelbI6767MO, Clarkston, Michigan

Dirty rooms. Non helpful staff. Terrible breakfast. Outdated rooms with terrible mattresses. Treated Bad by the staff at checkin and during our stay. Group was not put together after several attempts ... more

Owner Response
Desiree S, General Manager at Best Western Hospitality Hotel & Suites, responded to this review
Rachel - On behalf of my entire staff I would like to apologize for your disappointing stay with us. We always strive for superior service and a superior customer experience and it sounds like we fell very far from that mark for you. I sincerely apologize and hope that you will consider not only giving us a second chance, but also the entire Best Western Brand.
Rating

Affordable comfort

20/04/2017 D28QVsusanp, detroit, MI, United States

Comfortable bed, convenient room amenities, nice pool, easy access and nice buffet for dinner and breakfast. Very close to freeway, but still quiet. Best Westerns are make huge strides in improving ... more

Owner Response
Desiree S, General Manager at Best Western Hospitality Hotel & Suites, responded to this review
You made our day with your great rating and compliments of our hotel! I'm so pleased you were able to enjoy some of our amenities and were able to recognize our updates in furnishings and decor! We appreciate your loyalty to the Best Western brand and hope we can serve you for years to come!