Best Western Hospitality Hotel & Suites

5500 28th Street SE, Grand Rapids, Michigan, 49512-2052, United States
based on 737 reviews Trip Advisor Logo
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Room & Rates

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Best Western Hospitality Hotel & Suites

Guests of the Best Western Hospitality Hotel & Suites will be pleased to find that each well-appointed guest room and suite includes satellite television with HBO, a refrigerator, microwave and complimentary high-speed wireless Internet access. Other show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Hospitality Hotel & Suites

Traveller Overview:
4.0 Rating: 737 reviews
Excellent 40%
Very Good 24%
Average 15%
Poor 10%
Terrible 8%
Rating

Rose D, wrote review 21/04/2020

Mediocre

Had stayed at this B/W before but had preferred the Comfort Inn nearby, which had suited our needs better. Comfort Inn was closed temporarily and this was 2nd choice. Check in was ok, but the room h... more

Rating

wolverine331, wrote review 08/04/2020

Friendly Staff and Very Nice Hotel

My wife and I were upgraded to a king suite because we are rewards members (first hotel to do that for us). The room was very nice/clean and the hotel was nice/clean also. Breakfast is on the 2nd fl... more

Rating

gbishop2020, wrote review 04/04/2020

Staff Stands Out

The property itself is located conveniently right off the highway near to many stores and restaurants. The property is a little dated, especially in common areas, but our guest room was clean and tidy... more

Rating

Daisywalker00, wrote review 18/03/2020

Weirdo at the front desk

Room was good, but when I went to ask the front desk guy for extra towels, I ended up getting flirted with! I'm married and told him this! He went on about how he's a veteran and a bounty hunter??!! A... more

Rating

klwjlw, wrote review 13/03/2020

There are much better hotels to choose...

We only stayed here to keep the cost under $100 for other family members. The employee checking us in Saturday night was not friendly at all. Our room (#156) was interesting. The toilet had been insta... more

Owner Response
BestWesternHotels, Corporate at Best Western Hospitality Hotel & Suites, responded to this review
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts