Best Western Hospitality Hotel & Suites

5500 28th Street SE, Grand Rapids, Michigan, 49512-2052, United States
based on 742 reviews Trip Advisor Logo
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Best Western Hospitality Hotel & Suites

Guests of the Best Western Hospitality Hotel & Suites will be pleased to find that each well-appointed guest room and suite includes satellite television with HBO, a refrigerator, microwave and complimentary high-speed wireless Internet access. Other show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
5500 28th Street SE, Grand Rapids, Michigan, 49512-2052, United States

Reviews of Best Western Hospitality Hotel & Suites

Traveller Overview:
4.0 Rating: 742 reviews
Excellent 40%
Very Good 24%
Average 15%
Poor 10%
Terrible 8%

Adri773730, wrote review 11/11/2020


I stayed there right before I left state and the front-desk check-in lady was very rude to me and my mother and even threatened to kick me out if I was found alone in the hotel room or in the hallway,... more


StacyH927, wrote review 20/10/2020

Old, Tired, Stinky, Dirty and Noisy

This is, by far, the worst hotel I've ever experienced, ever. I stayed here for 4 days. This hotel is old, tired, stinky and DIRTY. I cleaned it myself with disinfectant wipes. We had to rearrange the... more


Stephiew95, wrote review 15/10/2020

Not a good Experience

I would not recommend this hotel to anyone.. the rooms were so filthy.. I ended up cleaning our room myself Atleast I knew it was clean. Plus bathroom showers leaked, we had broken rack.. it just was... more


kristenhF3880UQ, wrote review 07/09/2020

Do not recommend

We chose this hotel for our Labor Day weekend vacation, it wasn’t over expensive. Also accommodated my dog. The hotel itself is decent however the management is terrible. As soon as we arrived our hot... more


kellem0615, wrote review 08/08/2020

Recommend Only 1 Night Stay

Normally impressed with Best Western’s, however this one has a hit or miss experience. Pro - Hot shower, clean sheets, soft pillows, quiet end of hall, mini fridge/microwave worked great, 1st shift bl... more