Old, Tired, Stinky, Dirty and Noisy
This is, by far, the worst hotel I've ever experienced, ever. I stayed here for 4 days. This hotel is old, tired, stinky and DIRTY. I cleaned it myself with disinfectant wipes. We had to rearrange the... more
This is, by far, the worst hotel I've ever experienced, ever. I stayed here for 4 days. This hotel is old, tired, stinky and DIRTY. I cleaned it myself with disinfectant wipes. We had to rearrange the furniture to plug in the microwave, and had to plug it into the lamp because there was no room on the outlet. The room smelled like cigarette smoke, despite the fact that they claim there is a big fine if you smoke in the room. The heater is loud and doesn't work very well. The hallways and common areas smell like pot smoke all the time. The freeway noise is no big deal, but there are people coming in and out and yelling down the hallways at all hours of the night, all night. The garbage piles up outside the hotel entry door for days. The coffee is terrible; tastes like they haven't cleaned the pot in a decade. The continental breakfast is coffee, water and cereal. The laundry room was out of order. The hot tub was closed. The TV reception is awful.
Dear Best Western Management, you need to take a look at this location; it's not living up to the standards I've experienced at your other locations. less