Best Western Greenville Airport Inn

5009 Pelham Road, Greenville, South Carolina, 29615-5465, United States
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Best Western Greenville Airport Inn

Continental breakfast with a heatable wrapped item, yogurt, cereal, Danish or muffin, juice, coffee, tea and milk provided 6:30 a.m. - 8:30 a.m. daily. Welcome to beautiful Greenville South Carolina! We are minutes from GSP International Airport. Do show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
5009 Pelham Road, Greenville, South Carolina, 29615-5465, United States

Reviews of Best Western Greenville Airport Inn

Traveller Overview:
4.0 Rating: 788 reviews
Excellent 38%
Very Good 31%
Average 15%
Poor 7%
Terrible 6%
Rating

debharristaylor, wrote review 19/07/2021

Started good ..ended bad

Confusion with information about a late check-out request. Staff became confrontational and threating while saying I was told incorrectly. 3 staff members came to door in less than 15 minutes - one of... more

Owner Response
Pamela Solarek, General Manager at Best Western Greenville Airport Inn, responded to this review
Hello, I'm sorry if there was confusion. For future- staff can extend upon your request to noon. 11 am is checkout time. If the stay extends beyond noon, another day will need to be paid. Our housekeepers are paid piece work by the room and we are unable to hold them here to wait for a very late check out. That is the reason. Again I'm sorry. Pamela Solarek GM
Rating

GGBShanghai, wrote review 18/07/2021

Extended Stay

This Best Western is good for minimal or a certain extended stay. The assistant manager is lively and gets the job done. It's not luxurious, but the staff is helpful and straightforward. Willie is the... more

Owner Response
Pamela Solarek, General Manager at Best Western Greenville Airport Inn, responded to this review
I'm glad that you liked Willie and Lupe. They've both been with us nearly a decade. I hope we will be able to reach 4-5 star service for you on the next visit. We are always updating. Pamela Solarek GM
Rating

912beckyb, wrote review 19/04/2021

Fire hazard

The door to my room locked us out after 2 nights. The key worked but door would not open. We reported it and maintenance came and fixed the door. The following morning I walked out of the room and my ... more

Owner Response
Pamela Solarek, General Manager at Best Western Greenville Airport Inn, responded to this review
Hello- I have asked Maintenance to check the room after I got your first review today. For sure the lock is not sticking. In your first review you stated you were glad that your family did not get stuck in the room but that it could have been possible and here it has evolved into different wording. I do understand you being upset that you had a lock that was sticking and want you to know we are glad you reported it, glad we were able to fix it and we are so sorry that it happened. We did rent the room last night and have had no further problems with the lock. Please take care of yourself. Pamela Solarek GM
Rating

Miguel R, wrote review 27/01/2021

Excellence

I was very pleased and satisfied. I will be coming back to the same spot! I love my stay and was accommodated. Very clean and fresh sheets and towels. The best thing I like is that everything was smoo... more

Owner Response
Pamela Solarek, General Manager at Best Western Greenville Airport Inn, responded to this review
Thank you Miguel. Please come back and see us again soon. We appreciate the review! Pamela Solarek GM
Rating

patriciamas0n, wrote review 21/11/2020

Outdated building with excellent service

The hotel is quite dated in comparison to many hotels I’ve stayed before. It is only two levels though so that’s nice. It has a Waffle House on one neighboring side and the other side is a Burger King... more

Owner Response
Pamela Solarek, General Manager at Best Western Greenville Airport Inn, responded to this review
Hi Patricia, On our exit we have more than 40 restaurants within a mile radius. In walking distance you have Waffle House, Burger King, Corona Mexican, Skinz Hotdogs and SBH BBQ which is fantastic. Across the bridge you'll find a number of pizza places, Schlotzskys, Wendy's, Taziki, Acropolis, Lost Cajun, Taco Bell, Moes, Scorotinos Italian (I also highly recommend), Chic Fil A, PDQ fresh chicken tenders, Shuckin Shack, 5 guys, Panerra Bread, Bacon Brothers, Chicken salad chick, Bertolos and even a couple of asian places. Several others but you get the jest. I just wanted to show you that in case you return to the area because we are one of the best food exits there is. If you like philly cheese steak- Frankies NY Pizza on the parkway will deliver and they import their bread from Philly daily. Very good food. Our building is older but we do maintain it well. Watch for upcoming bathroom renovations in this next year. We are excited about that. Pamela Solarek GM