Best Western Greenville Airport Inn

5009 Pelham Road, Greenville, South Carolina, 29615-5465, United States
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Best Western Greenville Airport Inn

Weve changed our breakfast from a hot buffet to a three option Grab n Go bag, hot, cold or childs bag 6:30-8:30 a.m. Please Wear a mask! Welcome to beautiful Greenville South Carolina! We are minutes from GSP International Airport. Downtown is less t show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
5009 Pelham Road, Greenville, South Carolina, 29615-5465, United States

Reviews of Best Western Greenville Airport Inn

Traveller Overview:
4.0 Rating: 784 reviews
Excellent 38%
Very Good 31%
Average 15%
Poor 7%
Terrible 6%
Rating

patriciamas0n, wrote review 21/11/2020

Outdated building with excellent service

The hotel is quite dated in comparison to many hotels I’ve stayed before. It is only two levels though so that’s nice. It has a Waffle House on one neighboring side and the other side is a Burger King... more

Owner Response
Pamela Solarek, General Manager at Best Western Greenville Airport Inn, responded to this review
Hi Patricia, On our exit we have more than 40 restaurants within a mile radius. In walking distance you have Waffle House, Burger King, Corona Mexican, Skinz Hotdogs and SBH BBQ which is fantastic. Across the bridge you'll find a number of pizza places, Schlotzskys, Wendy's, Taziki, Acropolis, Lost Cajun, Taco Bell, Moes, Scorotinos Italian (I also highly recommend), Chic Fil A, PDQ fresh chicken tenders, Shuckin Shack, 5 guys, Panerra Bread, Bacon Brothers, Chicken salad chick, Bertolos and even a couple of asian places. Several others but you get the jest. I just wanted to show you that in case you return to the area because we are one of the best food exits there is. If you like philly cheese steak- Frankies NY Pizza on the parkway will deliver and they import their bread from Philly daily. Very good food. Our building is older but we do maintain it well. Watch for upcoming bathroom renovations in this next year. We are excited about that. Pamela Solarek GM
Rating

taushac245, wrote review 04/11/2020

Wonderful Customer Service

A tree fell on our house which sent us to the Best Western we knew it was the only place that didn't have a lot of drug activity. And 1 of the few hotels that still have smoking rooms. Willie at the f... more

Owner Response
Pamela Solarek, General Manager at Best Western Greenville Airport Inn, responded to this review
Thank you so much for that great review. We do love Willie! Thank you again. I'm happy you stayed safe through that storm! Pamela Solarek GM
Rating

royh895, wrote review 26/10/2020

Grenville SC

Needs some work on the updating of the rooms. The tub was in terrible condition enough that we would not get in it even after 10 hours on the road just packed up and left for our next destination. Pro... more

Owner Response
Pamela Solarek, General Manager at Best Western Greenville Airport Inn, responded to this review
Hi Roy- I wish you would have mentioned your problem to a clerk and we would have made it right then and there. I just sent a maintenance man to the room- he said the room is due a good PM (preventative maintenance) and that he found the tub drain needed cleaning. I'm sorry for your issues. Again- please doal 0 and give us a chance to solve a problem while you are here next time. You will find we are very responsive. Pamela Solarek
Rating

NKyKS, wrote review 14/10/2020

Okay under the circumstances...

I wanted this stay to be better. We stayed out of need, traveling with our dog which limited our options. As a result we were put on the backside of the building, where it appeared at least one room m... more

Owner Response
Pamela Solarek, General Manager at Best Western Greenville Airport Inn, responded to this review
NKyKS I'm sorry that people made you feel uncomfortable. Would you please let me know more about that? If you ever feel uncomfortable we would love for you to let us know so that we can solve any problem. We do not have any long time residents to my knowledge.
Rating

jmswest13, wrote review 21/09/2020

Family

My husband and I stayed here this past weekend. We have never before stayed at a Best Western and sadly I don’t think we will be back. Certainly not this one. The staff and service was great and the l... more

Owner Response
Pamela Solarek, General Manager at Best Western Greenville Airport Inn, responded to this review
jmswest13 I'm very sorry that you were unhappy at the hotel. We are an older exterior corridor hotel. We do maintain the hotel well. I appreciate your comments about my staff being so nice. I'm also sorry you had someone smoking outside the door. The mildew smell is something I hope you reported so we could look at the room. With the rooms being exterior corridor, if you hold the door open for any length of time for sure some bug could have an opportunity to fly in. Tell your husband our hotel is very safe and well lit at night. I'm sorry that we did not make you feel happy overall. Pamela Solarek GM