Best Western Greenville Airport Inn

5009 Pelham Road, Greenville, South Carolina, 29615-5465, United States
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Best Western Greenville Airport Inn

At this time our hot breakfast bar is closed, but we are offering a Grab N Go bag with coffee and juice bar. The business center is closed until further notice. Welcome to beautiful Greenville South Carolina! We are minutes from GSP International Air show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
5009 Pelham Road, Greenville, South Carolina, 29615-5465, United States

Reviews of Best Western Greenville Airport Inn

Traveller Overview:
4.0 Rating: 781 reviews
Excellent 38%
Very Good 31%
Average 15%
Poor 7%
Terrible 6%
Rating

NKyKS, wrote review 14/10/2020

Okay under the circumstances...

I wanted this stay to be better. We stayed out of need, traveling with our dog which limited our options. As a result we were put on the backside of the building, where it appeared at least one room m... more

Owner Response
Pamela Solarek, General Manager at Best Western Greenville Airport Inn, responded to this review
NKyKS I'm sorry that people made you feel uncomfortable. Would you please let me know more about that? If you ever feel uncomfortable we would love for you to let us know so that we can solve any problem. We do not have any long time residents to my knowledge.
Rating

jmswest13, wrote review 21/09/2020

Family

My husband and I stayed here this past weekend. We have never before stayed at a Best Western and sadly I don’t think we will be back. Certainly not this one. The staff and service was great and the l... more

Owner Response
Pamela Solarek, General Manager at Best Western Greenville Airport Inn, responded to this review
jmswest13 I'm very sorry that you were unhappy at the hotel. We are an older exterior corridor hotel. We do maintain the hotel well. I appreciate your comments about my staff being so nice. I'm also sorry you had someone smoking outside the door. The mildew smell is something I hope you reported so we could look at the room. With the rooms being exterior corridor, if you hold the door open for any length of time for sure some bug could have an opportunity to fly in. Tell your husband our hotel is very safe and well lit at night. I'm sorry that we did not make you feel happy overall. Pamela Solarek GM
Rating

pickjoy08, wrote review 12/09/2020

Very basic

Very basic. Lumpy mattress. Empty shampoo soap dispensers. Needs security patrolling exterior rooms. Website states continental breakfast but only provide paper sack with one fruit and one muffin ... more

Owner Response
Pamela Solarek, General Manager at Best Western Greenville Airport Inn, responded to this review
Hello Pickjoy- our breakfast is typically a hot breakfast buffet but COVID19 has placed a damper on all hotels. I’m sorry that you weren’t happy in your stay. For any problems you experienced I hope you called our desk to assist you. Hoping for a vaccine soon. #flattenthecurve
Rating

Pj J, wrote review 28/07/2020

Best Western

Best Western is located in a business district close to Michelin. The shopping area is over across the overpass on I-85 which is a great location, but the Hotel need to address the trash outside on si... more

Owner Response
, General Manager at Best Western Greenville Airport Inn, responded to this review
PJ, I'm sorry that you caught us during a trash collection time. We are not an extended stay facility and yes, we do have certain rooms that are pet friendly, but only a smal percentage of our rooms are pet friendly. I'm very sorry you were unhappy as I can see by your low score. We hope to better impress you in the future. I promise you, we care very much about our business and condition of our building. Pamela Solarek GM
Rating

jschmidt825, wrote review 21/07/2020

Hotel where I could park my big rig

I called in advance they said I had room to park the truck with the trailer. Extremely extremely difficult to get it in there he had to go around the building to get lined up to back in and you were s... more

Owner Response
, General Manager at Best Western Greenville Airport Inn, responded to this review
Hi J. We do have a building you can drive completely around with your truck. We can handle maybe 1-2 big trucks but no, we are not set up for easy truck parking. We are offering a grab n go breakfast along with most hotels worldwide in this pandemic we cannot open up a breakfast buffet due to COVID19. We are upset about the changes as much as you. Thank you for scoring us 4 of 5 in spite of your challenges. I do appreciate that. Pamela Solarek GM