We got upgraded from a double to an executive but wish we never! We had to question if we were upgraded as it looked nothing like the picture, the receptionist said the photo didn’t even look like one of their rooms?
The receptionist was friendly. We were unable to request an early check-in however we were offered to leave our bags there until the room was ready.
The room was very clean and the bed was comfy, the in-room facilities were as you’d expect for the price you pay, could do with a new hairdryer.
The walls and windows are paper thin, our windows rattled every time the hotel door open/closed. We could hear all people checking in and speaking at reception, people walking about upstairs and every outside noise loud and clearly, road sweepers, birds, drunk passer-bys, I finally managed to sleep at 6am. There’s a constant draft coming from the windows, really need updated!!
We never had breakfast or room service so cannot comment on that.
We informed the receptionist of extreme noise levels that lead us to being awake most of the night, she didn’t care or seem interested at all!
We wouldn’t return as we book hotels to sleep in and unfortunately got hardly any sleep. less