My husband and I recently spent three nights here. We arrived at Charing Cross Station and found the hotel quickly and easily. The woman who checked us in was very friendly and polite. Our room was on the third floor and was small, but charming and comfortable. The location was great for exploring Glasgow on foot--we walked everywhere during our visit.
Our rate included breakfast which was a buffet with a good selection.
As mentioned there is a great deal of building work going on around the hotel--we're early risers and were out all day so it didn't impact us at all. I felt sorry for the staff who were extremely apologetic about it (although it's certainly not their fault).
I enjoyed this hotel--it had character, was comfortable and was in a great location. I wouldn't hesitate to stay here again. less