Best Western Galleria Inn & Suites

6229 Richmond Avenue, Houston, Texas, 77057-6211, United States
based on 388 reviews Trip Advisor Logo
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Best Western Galleria Inn & Suites

Welcome to the Best Western Galleria Inn & Suites. When you are visiting the Galleria, stay at our Houston hotel where southern hospitality is dished up in abundance.

You will feel right at home with luxury bedding, spacious cool rooms and
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Pets not accepted
Check-in & Check out16:00:00 | 12:00:00
6229 Richmond Avenue, Houston, Texas, 77057-6211, United States

Reviews of Best Western Galleria Inn & Suites

Traveller Overview:
4.0 Rating: 388 reviews
Excellent 42%
Very Good 29%
Average 12%
Poor 9%
Terrible 6%
Rating

Lslatraveler, wrote review 26/07/2021

Great location

Stayed one night so that I would be close to medical plaza for a 6:30 am appointment/procedure 4 minutes away close to Memorial Hermann Hospital.. This hotel is in the Galleria area, close to shopping... more

Rating

H3859ASerikg, wrote review 22/07/2021

Good service.

Nice staff. Room was very clean cafeteria was clean and everything was working properly. I had trouble using my tv and attendant came personally and show me how to work my remote control and when as... more

Rating

Marji0821, wrote review 07/07/2021

Nice hotel ruined by poor service

At first we were very pleased with this hotel. The lobby area was clean and attractive and they were serving a full hot breakfast bar. But our room was never cleaned despite staying 4 nights. The hote... more

Owner Response
GM Best Western Galleria, General Manager at Best Western Galleria Inn & Suites, responded to this review
Marji0821, I have looked into the service errors that were made during your stay and would like to sincerely apologize for failing to meet your expectations. We value your feedback as it helps us improve for you. We hope you give us another opportunity to provide superior service.
Rating

596peggyp, wrote review 28/05/2021

MPB PCP

This was the best stay in years. This place and the ladies were unbelievable. Destiny, Myiah they were amazing!!! Mrs. Nicole is amazing running this place. Thanks ladies.. We would highly recommend ... more

Owner Response
GM Best Western Galleria, General Manager at Best Western Galleria Inn & Suites, responded to this review
Thank you for all of your kind words. You were such a delightful guest. We look forward to seeing you again!
Rating

Wanda M, wrote review 30/04/2021

Broken and Dirty

Room was not fully cleaned, even after they "cleaned", dirty towel in bathroom, toothpaste on counter, coffee pod in coffee maker. Didn't even mop the bathroom floor. Elevator only went up from lobby... more

Owner Response
GM Best Western Galleria, General Manager at Best Western Galleria Inn & Suites, responded to this review
Wanda M, I do apologize that our cleanliness and working order of some of our amenities were not satisfactory. I am having a meeting with my housekeeping and maintenance department regarding this review. We hope that you give us another chance to provide you with an exceptional stay.