Best Western Executive Inn & Suites

2725 Buchanan Avenue SW, Grand Rapids, Michigan, 49548-1010, United States
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Best Western Executive Inn & Suites

Welcome to the Best Western Executive Inn & Suites! Looking for a hotel near downtown without the overpriced downtown rates? The Best Western Executive Inn & Suites is the closest hotel to Grand Rapids and all Downtown has to offer. Need a hotel near show more

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Check-in & Check out15:00:00 | 11:00:00
2725 Buchanan Avenue SW, Grand Rapids, Michigan, 49548-1010, United States

Reviews of Best Western Executive Inn & Suites

Traveller Overview:
4.0 Rating: 384 reviews
Excellent 46%
Very Good 27%
Average 12%
Poor 7%
Terrible 5%
Rating

Cosmopolitan694275, wrote review 30/04/2021

Stay here if you don't want to get any sleep at all.

Lots of freeway and parking lot noise on one side of the room, and lots of banging and hallway noise on the other. We travelled with family and no one in any of the rooms got any sleep. Just awful. St... more

Rating

Tiffany T, wrote review 26/04/2021

Stay anywhere but here!

The price is way too high for what this hotel is. The pics look great, but you get there and no pool, no hot tub, no breakfast, room has disgusting couch that clearly was not cleaned, no batteries in... more

Owner Response
Courtney Puhalski, General Manager at Best Western Executive Inn & Suites, responded to this review
Dear Tiffany, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 616-246-6612.
Rating

V8573AAamanda, wrote review 06/03/2021

LOL

My room was dirty. People were smoking cigarettes and pot in the stairwell next to my room at all times of the night. Bums loitering outside of the hotel asking for money. Not sure what else to say ot... more

Owner Response
Courtney Puhalski, General Manager at Best Western Executive Inn & Suites, responded to this review
Dear Amanda, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 616-246-6612.
Rating

samster56, wrote review 07/02/2021

couples get way.

Very clean, spacious, loved the bedroom off by it self. Loved the two person heart shaped jacuzzi...The only complaint that i had was the phone did not work to call down to the front desk. Was not no... more

Rating

araharcilla0507, wrote review 05/11/2020

Best Hotel

We enjoyed staying at the Beat Western Hotel a lot. We slept comfortably.The warm shower was so relaxing. The hotel is clean and in a convenient location. We hope that next time you guys offered a he... more