I stay at 20+ hotels a year, this was the first time at this hotel and the first time I felt valued as a customer. The young lady at check in was very efficient, recognized I was weary and cold from a... more
I stay at 20+ hotels a year, this was the first time at this hotel and the first time I felt valued as a customer. The young lady at check in was very efficient, recognized I was weary and cold from a long day and directed me to the hot cocoa, just what I needed. My room was scrupulously clean, spacious work area, well stocked, quiet fridge and comfy sofa. Well laid out and tastefully decorated. Bed was so comfortable I had the best night's sleep in a very long time. Breakfast is restricted for Covid, but the young lady at checkout made sure I received an ample grab and go breakfast bag before facing my day. Clean, well stocked rooms are always desirable, but the staff made me feel like their most valuable guest. This is definitely the go to hotel for my travels in the area! less
Aarti Patel, General Manager at Best Western Executive Inn, responded to this review
Thank you for staying at Best Western Executive Inn. We are truly humbled and honored with your amazing review . I am very happy that our staff made your experience memorable, our staff will be happy to read what you wrote. we put our guest experience and satisfaction as our priority and your review reaffirms the hard work we put in every day. we greatly appreciate you for your kind word.
We are hoping to seeing you again.