Best Western Executive Hotel of New Haven-West Haven

490 Saw Mill Road, West Haven, Connecticut, 06516-4044, United States
based on 424 reviews Trip Advisor Logo
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Best Western Executive Hotel of New Haven-West Haven

Guests will appreciate a prime location like our West Haven Hotel, close to all major attractions and destinations.

Whether it is an event at the University of New Haven or a corporate event, staying at our hotel makes any trip easier. With show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out14:00:00 | 11:00:00
490 Saw Mill Road, West Haven, Connecticut, 06516-4044, United States

Reviews of Best Western Executive Hotel of New Haven-West Haven

Traveller Overview:
3.5 Rating: 424 reviews
Excellent 33%
Very Good 27%
Average 17%
Poor 12%
Terrible 8%
Rating

Compass42461475065, wrote review 09/10/2020

I booked wrong BW hotel

I booked the BW in North Haven CT. The lady at the desk and the manager took care of me and and the same price. Breakfast was delivered to us promptly at 7:00 am. Then onto the next BW in Staunton VA.... more

Rating

YeHo89, wrote review 27/01/2020

15 minute drive from Downtown New Haven

The hotel room was clean and spacious. Close to the highway but the noise won't hinder. Very friendly personel who give a very fast check-in/out. I wasn't able to get hot water in the bathroom. The b... more

Owner Response
Eileen07016, General Manager at Best Western Executive Hotel Of New Haven-West Haven, responded to this review
Thank you for taking the time to review our property. We are making changes to the laundry this week.
Rating

Margie A, wrote review 20/01/2020

Nice place to stay

This is a nice hotel, and is in a convenient locatoin. The only issue we encountered was that the hot water took forever to be usable. The breakfast was sufficient and there was an employee present ... more

Owner Response
Eileen07016, General Manager at Best Western Executive Hotel Of New Haven-West Haven, responded to this review
Thank you for taking the time to review our property. We are thrilled you enjoyed breakfast.
Rating

pmA7361XU, wrote review 12/01/2020

Miserable hotel experience

This place is a dump. Nothing is maintained or cleaned or repaired in the past decade. Shower, bath tub, room amenities, breakfast, towels and sheets, faucets, the reception area and receptionist comp... more

Owner Response
Eileen07016, General Manager at Best Western Executive Hotel Of New Haven-West Haven, responded to this review
Please except our apologies for your unpleasant stay.
Rating

sverastegui2020, wrote review 07/01/2020

Best stay if you go from CT to NY

We booked a room at this Best Western and we loved it!!! My main purpose was to spend New Years Eve in NY, drove to the hotel and everything was so clean nice and accommodating. The staff was on point... more

Owner Response
Eileen07016, General Manager at Best Western Executive Hotel Of New Haven-West Haven, responded to this review
Thank you for sharing your experience on line. We are thrilled you enjoyed your stay.