Best Western Executive Hotel of New Haven-West Haven

490 Saw Mill Road, West Haven, Connecticut, 06516-4044, United States
based on 427 reviews Trip Advisor Logo
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Best Western Executive Hotel of New Haven-West Haven

Guests will appreciate a prime location like our West Haven Hotel, close to all major attractions and destinations.

Whether it is an event at the University of New Haven or a corporate event, staying at our hotel makes any trip easier. With show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out14:00:00 | 11:00:00
490 Saw Mill Road, West Haven, Connecticut, 06516-4044, United States

Reviews of Best Western Executive Hotel of New Haven-West Haven

Traveller Overview:
3.5 Rating: 427 reviews
Excellent 33%
Very Good 26%
Average 17%
Poor 12%
Terrible 9%
Rating

ebonydasilva1010, wrote review 20/04/2021

No rating.

Nasty hotel breakfast under cooked no towels room had very bad cigarette and weed smell aa well as the hallways i will NEVER EVER stay at Best Western Executive hotel in west haven ct again tv remote ... more

Rating

Discover25665414686, wrote review 17/03/2021

Not Satisfied

Upon my arrival i asked for the BEST SUIT for my daughtersslumber party . I asked for a non smoking room and askedif the pool would be open for the children . Before heading to my room we checked the ... more

Owner Response
steff daug, General Manager at Best Western Executive Hotel Of New Haven-West Haven, responded to this review
We apologize for the inconvenience.
Rating

tasnuva8896, wrote review 27/11/2020

Dirty towels, blankets, bathroom. Wrong food

The first room had curly small hair all over ALL the towels. Asked for a replacement room and got less hair but still there. Also on the blankets. If you care about cleanliness at all, do NOT choose t... more

Owner Response
Eileen Poisson, General Manager at Best Western Executive Hotel Of New Haven-West Haven, responded to this review
We apologize for any inconveniences you incurred during your stay.
Rating

Compass42461475065, wrote review 09/10/2020

I booked wrong BW hotel

I booked the BW in North Haven CT. The lady at the desk and the manager took care of me and and the same price. Breakfast was delivered to us promptly at 7:00 am. Then onto the next BW in Staunton VA.... more

Owner Response
Eileen Poisson, General Manager at Best Western Executive Hotel Of New Haven-West Haven, responded to this review
We are thrilled we were able to help correct your reservation.
Rating

YeHo89, wrote review 27/01/2020

15 minute drive from Downtown New Haven

The hotel room was clean and spacious. Close to the highway but the noise won't hinder. Very friendly personel who give a very fast check-in/out. I wasn't able to get hot water in the bathroom. The b... more

Owner Response
Eileen07016, General Manager at Best Western Executive Hotel Of New Haven-West Haven, responded to this review
Thank you for taking the time to review our property. We are making changes to the laundry this week.