Best Western Executive Hotel

Clean, comfortable, convenient. No hassle check-in & check-out. Breakfast area has plenty of food and good service keeping it stocked and clean. Housekeeping is very good. Quiet for a hotel close to major traffic. Bynum Road entrance is tricky at night. No street sign. Turn before the Best Western sign. It's easier to come in behind the Sheetz. Left off Emerywood Parkway. less

I found it pathetic and inconvenient that this modern hotel with 4 floors does not have luggage carts for its guests. Lugginhg a lot of luggage up and down the elevator at check in and check out made this a mediocre experience. The staff did not seem to care one bit. I plan to stay at a different hotel next time I am in the area. less

Very nice property, convenient location, reasonably priced, great amenities and stylish decor. Don't miss this lodging when in Richmond. Had a reasonably spacious room with an operational coffeemaker, can't beat that! less

We always stay here when passing through on our annual trip to the Outer Banks, and we are never disappointed. Check in was easy, and everyone was very friendly. The hotel is always quiet, and we are there on a Friday night. The room is clean, bed is comfortable. Wifi works great and is free! Had plenty of hot water, and nice flow of water for taking a shower. The shower and commode are in a separate room, with the sink outside of that room. Makes it easier to get ready for the day, so someone else can be showering in the separate bathroom. Breakfast is the usual food with real eggs, bacon, biscuits and gravy, waffles, fresh fruit, yogurt, etc. The employee in the breakfast area, did a great job, keeping everything clean and filled up. Check out was quick and easy. There is a restaurant within walking distance from the hotel. They will give you a 10% discount if you show your hotel key. Will be back next year! less

The Executive Hotel by Best Western offered very clean and comfortable accomodations for a couple of busy days. It is fairly well located for visiting the Richmond area and there are conveniently located shops and restaurants in the immediate area. The bed was quite comfortable; the linens were above average for accomodations in this price range. Hotel personnel were friendly and helpful. There is a substantial breakfast buffet included in the room charge that offers a hot and cold menu until 10:00 a.m. (as of this posting). We found the breakfast to be quite adequate to fuel us for most of the day. less