Location: very easy to get to; right off of I-64. Nice, safe area, not "Richmond proper", less than 6 miles from downtown Short Pump (our actual travel destination). Next door to a Sheetz and TGI Fridays.
Amenities: fast, free wi-fi and the best complimentary breakfast spread I've ever seen at a hotel (waffles with whipped cream as an available topping, eggs with various toppings to make scrambled omelets and also tortilla shells if you wanted a breakfast burrito, sausage links and patties, perfectly cooked bacon, biscuits, gravy, toast & bagels with butter/cream cheese/jellies, yogurt, fresh fruit, various cereals, milk, OJ, apple juice, and fruit punch). Also free parking!
The room was spacious, clean, in good repair, and comfortable. The shower had amazing water pressure and an abundance of hot water, and the shower head was adjustable (this is a big thing for me, because I'm tall and do not like not being able to adjust where the spray lands). We had two double beds, and each bed had three pillows. Maybe I've just been staying at the wrong hotels, but I'm used to only having two and brought one from home! The hotel was also quiet, and the staff we interacted with was super friendly, helpful, and professional.
I seriously cannot recommend this property highly enough. We will definitely be staying here again, any time we have business or pleasure in the greater Richmond area! less
TimothyJDeanGM, General Manager at Best Western Executive Hotel, responded to this review
Wow- you blew us away with this review. Thank you SO much for this. We just do our best to provide Superior Customer Care and it sounds like we hit the mark with your stay!
Please email me at Timothy@JPHospitality.com so I can take care of your reservations
Timothy J Dean