My wife, brother and I stayed one night here on a Tuesday in mid-December. We got two rooms (one for my brother --430, and one for my wife and me- 432). All staff we encountered here were VERY friendly and helpful, so staff gets a 5. The breakfast was a little better than typical, so it gets a 3.5. The location, out West Broad, is easily accessed from interstates and expressways, it only 15-10 minutes from downtown, and is surrounded by lots of nearby places to eat. So location gets a 5. The rooms were fairly large and neat, there were plenty of outlets and USB ports, and the mattresses on the beds were good. Those are upsides. Another upside was good shower pressure and plenty of hot water. One downside was the uneven heating/cooling of the room that ran the temperature gamut between 64 and 71 during the night. This, coupled with very thin bedcovers, made for a less restful night. The bathroom was very tight; to sit on the john with the door open, one needs to sit at an angle. Close the door and there is enough room -- just. And the walls in the bathroom showed their age a little bit, although clearly well maintained. Unfortunately, there is construction going on at this hotel. They tell you this fact, and state that construction is supposed to start at 10am and stop by 7pm. But we heard a worker still at it with a hammer and a torque drill at 9:30pm, when we were trying to drift off to sleep. When we told the folks at the desk the next morning, they were horrified and VERY apologetic, so seems like it wasn't their fault. We gave the room a 3. So, adding up all the pros and cons, we give this hotel a 4. We have previously stayed at the Embassy Suites *right* next door, and it is much fancier, but it also cost twice as much a night. So, we think BW Executive is likely our go-to hotel now. less