Best Western Executive Hotel

7007 W Broad Street, Richmond, Virginia, 23294-3717, United States
based on 503 reviews Trip Advisor Logo
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Best Western Executive Hotel

Due to the current travel environment, this hotel is providing limited services.

Welcome to the Best Western Executive Hotel! Innsbrook is near this Richmond hotel, a property thats a favorite for extended stays and guests in town for univ show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Executive Hotel

Traveller Overview:
4.0 Rating: 503 reviews
Excellent 41%
Very Good 30%
Average 15%
Poor 7%
Terrible 5%
Rating

Susan T, wrote review 26/05/2020

Awesome Hotel!

Recently updated with great new amenities. Spacious room and surprise the bathroom door opens inward to the bathroom but NOT against the tub/shower as is the norm. Tim at the front desk was outstand... more

Rating

Woody P, wrote review 11/03/2020

Excellent Hotel with Great Customer Service

Just visiting the area for couple of days but, because of these fine folks, I wish I could have stayed longer. Best customer service I have had in a while. Every staff member was friendly and seemed g... more

Rating

Valssu, wrote review 28/02/2020

Friendly staff

Came in late one evening tired & ready to rest....Edward was a wonderful reception person! Helpful & extremely friendly 👍🏻( hope you found your “scotch” fragrance you were going back for😁) Rooms cl... more

Rating

donald M, wrote review 09/02/2020

excellent expedience

From reception to exit everyone was really lovely Rooms beautiful newly renovated Breakfast many options Good location only issue was radio/clock did not work but they gave me a wake up ... more

Rating

kevindR3453BT, wrote review 21/01/2020

Hotel is under renovation

Poor service at check in on second visit. Was prepaid and booked on line but when I arrived I was told I couldn't stay in a renovated room. I asked to cancel the reservation but was told that since ... more

Owner Response
TimothyJDeanGM, General Manager at Best Western Executive Hotel, responded to this review
HI Kevin We are so sorry for your check in experience. I am happy we were able to connect and resolve your concerns, set you up a corporate rate, and to see that you will return. Thank you for allowing us to resolve the issues for you to your satisfaction. Regards Timothy J Dean General Manager