Best Western Executive Hotel

We always stay here when passing through on our annual trip to the Outer Banks, and we are never disappointed. Check in was easy, and everyone was very friendly. The hotel is always quiet, and we are there on a Friday night. The room is clean, bed is comfortable. Wifi works great and is free! Had plenty of hot water, and nice flow of water for taking a shower. The shower and commode are in a separate room, with the sink outside of that room. Makes it easier to get ready for the day, so someone else can be showering in the separate bathroom. Breakfast is the usual food with real eggs, bacon, biscuits and gravy, waffles, fresh fruit, yogurt, etc. The employee in the breakfast area, did a great job, keeping everything clean and filled up. Check out was quick and easy. There is a restaurant within walking distance from the hotel. They will give you a 10% discount if you show your hotel key. Will be back next year! less

The Executive Hotel by Best Western offered very clean and comfortable accomodations for a couple of busy days. It is fairly well located for visiting the Richmond area and there are conveniently located shops and restaurants in the immediate area. The bed was quite comfortable; the linens were above average for accomodations in this price range. Hotel personnel were friendly and helpful. There is a substantial breakfast buffet included in the room charge that offers a hot and cold menu until 10:00 a.m. (as of this posting). We found the breakfast to be quite adequate to fuel us for most of the day. less

Guess I didn't remember staying here before. If I had we would never have come back. People at front desk have no personality. Asked twice for 2nd ashtray...never received one. Asked twice for Do Not Disturb sign...never received one. The pillows were like small square marshmallows. We had to go out the next day and buy 2 pillows so we could get some sleep. Got locked out of our room one day...went downstairs for a new key. Girl at desk didn't say a word...just took the key and handed us a new one. Guess somethings never change. Poor example of a Best Western. less

I saw 3 star rating, next ti Embassy Suites, and jumped on it. Stayed 2 nights for business and wish I hadn't. A/C was not working. Even though they were going to replace immediately, I had to request a room change which I did receive. Breakfast was unappetizing. Rooms needed updating (desperate need of new flooring). Maybe a 2 * rating at most. less

The staff was extra friendly at this hotel and I have to admit I was very pleased with the cleanliness of the rooms. We visited this hotel with my teenager and his volleyball team. The staff treated the kids very well and the breakfast buffet was on point. They also let us use the breakfast room in the evening to get all the kids together for a pizza dinner. less