Great, reasonably priced hotel
25/02/2017 Annie M, Witney, United Kingdom
My husband and I stayed for 2 nights recently for a family wedding. We needed some help to book an extra room before we arrived so phoned and spoke with Katie who was very helpful, polite and efficien... more
My husband and I stayed for 2 nights recently for a family wedding. We needed some help to book an extra room before we arrived so phoned and spoke with Katie who was very helpful, polite and efficient.
Our room was large and comfortable with all basic amenities. The bathroom could do with some maintenance (wobbly taps) but it was clean and there was plenty of hot water.
We had a very nice meal in the restaurant, served by Laura who was very good indeed, both for her personable nature and from a service point of view. One of our party cant have any butter and Laura made sure that was taken care of. Nice range of food and good wine.
We also ate from the bar menu the next day. James was great and our food (sandwiches and chips) were really fresh and tasty.
The wedding food was excellent and James and Laura served us again, with grace and efficiency.
Laura needs a special mention again as during the buffet, she brought a special plate of food containing no butter to our sister while she was in the queue.
When in our room we could not hear a sound from the disco...which is really important to us.
Katie and Amy on reception were both really helpful and we had a smooth, error free check out (not always the case with complicated billing for several rooms)
All in all, a really nice stay and a very good advert for Best Western. We look foreward to trying another BW in the near future. less