Best Western Empire Towers

4100 W Shirley Place, Sioux Falls, South Dakota, 57106-0707, United States
based on 579 reviews Trip Advisor Logo
View Photos
  • Low rate guarantee
  • Free WIFI
  • 250+ hotels in GB

Room & Rates

Secure the best rate with Best Western Rewards.
Exclusive discounts always available to Rewards members. Joining is free and easy.
rating TBC

Best Western Empire Towers

Welcome to the Best Western Empire Towers! Take a dip in our indoor heated pool, just one of the many things to keep our guests staying at our Sioux Falls hotel longer. When looking for Sioux Falls hotels near Empire Mall, our hotel is less than half show more

Indoor pool, DisableAccess
Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Empire Towers

Traveller Overview:
4.5 Rating: 579 reviews
Excellent 52%
Very Good 32%
Average 10%
Poor 2%
Terrible 2%
Rating

Gail L, wrote review 13/01/2020

Sioux Falls stay

The check in was very smooth and the clerk was friendly and very polite. The room was clean and comfortable. Breakfast was excellent. Very good selection of items to choose from. The internet worked ... more

Owner Response
Amanda T, General Manager at Best Western Empire Towers, responded to this review
Thank you for taking the time out of your busy schedule to review your stay. I am very happy to see that our staff and service met your needs and expectations. We truly appreciate your business and I can't wait to see you again.
Rating

sharon s, wrote review 11/01/2020

Okay for overnight stay

Stayed on a quiet Monday night...except for having a room under the stairs and having to hear people coming in that side door and going upstairs. Room was clean, bed was comfortable, shower was good ... more

Owner Response
Amanda T, General Manager at Best Western Empire Towers, responded to this review
Thank you for taking the time to review your stay with us. I am glad that your stay with us was pleasant. We hope to welcome you back to the hotel in the near future.
Rating

83jeanmarce, wrote review 07/01/2020

Low price hotel

Low price medium quality. Water pressure of the washroom was exceptional everything else is alright nothing to out of the ordernary if you need a place to sleep that affordable do in that city is you... more

Owner Response
Amanda T, General Manager at Best Western Empire Towers, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Rating

sueholler, wrote review 05/01/2020

Just the accomodation we needed

Due to inclement weather we needed a last minute place to stay. Our room with a kitchenette was roomy and quiet for a restful night and helped make up for not being able to get home. There was a wide ... more

Owner Response
Amanda T, General Manager at Best Western Empire Towers, responded to this review
Thank you for taking the time to review your stay with us. I am glad that we were able to offer you a refuge from the weather. I hope you get a chance to visit us under better circumstances soon.
Rating

twomnlaskans, wrote review 05/12/2019

No real senior discount.

Being that I am 65, I was not given a senior discount due to the fact I did not have AARP. My driver's license, as my ID should have been enough. I do not feel I should be forced to purchase a subscri... more

Owner Response
Amanda T, General Manager at Best Western Empire Towers, responded to this review
Dear Guest, Thank you for taking the time to review your stay with us. I am disappointed to hear that the senior rate was not given in your case. If you would contact me directly with when you stayed, I would like to rectify the situation and make sure that it does not happen again. Take care, Amanda Todd General Manager