Unfortunately, I expected more from a Best Western. The hotel IS renovating their rooms, but they really need to replace the windows as well.
Also unfortunately, we stayed when there was a festival o... more
Unfortunately, I expected more from a Best Western. The hotel IS renovating their rooms, but they really need to replace the windows as well.
Also unfortunately, we stayed when there was a festival on, and so the bar across the street and in the next shopping centre were very loud until 4 a.m.... then there were fireworks (hopefully fireworks) at around 5 am. The air conditioner was inadequate as well. The pool needed cleaning, and thankfully, the next day the staff were at it in the morning.
We moved to the pool side of the room wing, and it was quieter for the second night (we were not "allowed" to check out and get a refund due to noise!), but the windows still are inadequate. The a/c unit worked much better, the soap dispensers were full, and the room was clean and had all the bedding that was supposed to be there.
Be prepared to wait for check-in if you arrive before 3pm. They have this 'rule', and they stick to it, even if rooms are ready! Very strange. The food was ok... we ate there twice. The new bar maid/waitress (Makenzie) is definitely an asset to this place, as she is great with customers (so was the cook!) less