Best Western El Sitio Hotel & Casino

175 Mts - West Of Main Entrance, Liberia, 13450, Costa Rica
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Best Western El Sitio Hotel & Casino

The Best Western El Sitio Hotel & Casino is located on the outskirts of Liberia, the capital city of Guanacaste where the Pan-American Highway intersects the main road to the beaches. We are easy to find and are the perfect jumping off point for vi show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
175 Mts - West Of Main Entrance, Liberia, 13450, Costa Rica

Reviews of Best Western El Sitio Hotel & Casino

Traveller Overview:
3.0 Rating: 470 reviews
Excellent 17%
Very Good 29%
Average 22%
Poor 15%
Terrible 14%
Rating

Andrea E, wrote review 25/07/2021

A nice respite from a long travel day

We had a late night arrival into Liberia and decided to stay here for a night before heading off to the beach. Overall, a great little hotel that did the job! The beds are on the firm side but not ha... more

Rating

V7683TWdiegoc, wrote review 31/01/2021

Poor aplication of COVID protocols

When we arrived at the hotel we saw COVID protocol advertising, but the thruth is that they were not applied. People without a mask talking over the food during breakfast and the lady in charge of dis... more

Owner Response
Edgar Ovares, General Manager at Best Western El Sitio Hotel & Casino, responded to this review
Dear Guest , Thank you for completing our survey regarding your recent stay at our property. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. We hope you will come back and see us again soon. Our Hotel is it open place and the restaurant too, therefore non mandatory to use the mask, we have alcohol for cleaning at breakfast, and many places in the hotel. Everything about the food its with the protocol. We appreciate your loyalty to our brand Vielka Alpízar O. Best Western El Sitio Hotel & Casino
Rating

MVMass, wrote review 14/01/2021

wonderful stay

We stayed at the Best Western in Liberia, Costa Rica, and enjoyed every minute. The most striking and beautiful part are the grounds, like a park, lovely trees and tropical plantings. There are pea... more

Rating

vilar30, wrote review 07/12/2020

Very dissappointing

Beautifull facility, with terrible nasty and unfriendly staff Erratic internet, no TV, only local channels and one French channel Lousy breakfast only eggs, toast, no butter. No fruit. No pool towels... more

Rating

RichandBonny, wrote review 01/04/2020

Nice, Economical Hotel

This is a quiet hotel right in Liberia. Plenty of fast food restaurants nearby! The rooms were nice, although you need to be in the lobby to use their wi-fi. Breakfast was good and the pool area wa... more

Owner Response
Edgar O, Manager at Best Western El Sitio Hotel & Casino, responded to this review
Your preference is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Vielka Alpízar O. Best Western El Sitio Hotel & Casino