We stayed at this hotel for only one night. The staff was very friendly, the hotel itself was very clean and the hotel was nice! There was a Subway right across the street which is where we got our coffee because we were early-birds and the restaurant doesn't open until 6am and Subway was open at 5am. There is a shopping center right next door, within walking distance, with a grocery store and pharmacy. We would definitely stay there again, however, there were a few things I would like to see. Costa Rica is rainy 6 months out of the year. It happens to be rainy season now so after we checked in, we wanted to go to the restaurant. The restaurant was located on the other side of the grounds, behind the pool. It would have been nice to have some sort of covered walkway to the restaurant to avoid getting wet, as we did. The receptionist actually told us that "it never rains here, this is unusual". Um, okay, we live here...we know better. It was a big group of us who went to Liberia for the night so we all gathered at the restaurant. We were going to have some tequila to celebrate a birthday so we ordered some. The nice waiter told us "si hay, perl no tenemos" (means, there is, but we don't have any)...comical! That was fine we just had our dinner and our drinks and continued to celebrate. Three of us ordered the seafood soup. I was quite disappointed in my soup because I felt that it hardly had any seafood in it! My friend next to me ordered the same and she too felt like she was fishing for seafood in her soup! It seems that our friend across from us got our portions because his soup was FULL of seafood. A bit disappointing to us.
I saw that people had complained about the channels only being in Spanish. We know Spanish so that would have been fine, however, we did find 2 U.S.A. network channels as well as CNN International (in English). We only had the TV on as we were getting ready to go out for the night.
We were going to hit the Casino that night. Well, it seems that the Casino has been closed for over three months now. The receptionist should have told us that when we checked in I think. No big deal. We hung out with the kids while they swam in the pool.
The beds in the hotel room were not very comfortable, but I did get a good nights sleep. When you are not sleeping in your own bed...other beds can be not so comfortable so it was fine..
Our friends in the room down from us said that they had no hot water, the pits. We did have hot water so no complaints there.
I have to add that there is a bar/club across the street from the hotel. Our friends stay across the hall from us and heard the music into the wee hours of the morning, but they did get some sleep. We were on the pool/garden side of the hotel and I personally did not hear the music so no complaints there. I guess try to get a room on the garden/pool side.
All rooms were nice, have free WIFI, clean, have a safe in the closet in the bathroom, have blackout curtains and friendly staff less