Best Western Diplomat Hotel and Spa

I am a member of the gym, and used to enjoy using the pool and Jacuzzi. For the last year I have just used the gym. The reason is that there old men are always in the Jacuzzi in an evening. One of them approaches me and made suggestive comments. He is about 70 with grey hair. He states at all the women,watching them. I am upset that I cannot use the facilities that I am paying for. He is a creep and I am surprised that he is allowed to hog the Jacuzzi it is disgusting. less

I have taken a group of Rugby fans to this hotel on five previous occasions, it is four years since our last visit and I am pleased to say standards have not dropped. My room was clean, quiet and plenty of space with a good size bathroom. Very pleasant friendly staff, a great breakfast and I enjoyed a decent evening meal in the restaurant. The easy listening type group entertaining us in the bar/lounge were pretty good as well. Nobody in our group of 55 people found anything to complain about (other than the way our team played). less

Well really enjoyed this night food was lovely and especially as they were catering for such a large amount of people and entertainment was really good would recommend local people to come for there Xmas night out throughly enjoyed bad said for me drinks were a little pricey 😣😣 less

Stayed here over Christmas break. Friendly staff, cosy bar area with reasonably priced drinks. Food tasty and good value. Room we stayed in was great - large, clean and had a nice sofa area plus a desk so very spacious. We didn’t use spa but nice to know it’s there. Would have liked softer pillows and we did find the room quite warm, but overall it was quiet and very convenient. Would stay again! less

We have visited the hotel 4 times this year to attend various tribute shows. There was a 'Faulty Towers evening', 'Adele and Ed Sheran', 'The Bee Gees' and most recently 'The Jail House Blues Brothers.' All the acts have been excellent. The evenings begin with a carvery meal. There has always been plenty of choice of food and it is delicious and well presented. The staff are friendly and are happy to take time to make the guests feel at home. The live acts are followed by a resident DJ. The tables are well spaced and there is a large dance floor. The atmosphere before during and after the shows is warm and friendly and if it's a Saturday there is often a small group performing in the lounge after the main event. If you are in the Llanelli area looking for a great evening out and great value for money, I absolutely recommend these events. less