Best Western Des Plaines Inn

1231 Lee Street, Des Plaines, Illinois, 60018-1512, United States
based on 415 reviews Trip Advisor Logo
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Best Western Des Plaines Inn

During these challenging times, we want you to know we are here for you. Our staff is here to welcome you, our hotel is thoroughly sanitized multiple times a day, and we offer individually packaged grab-and-go breakfast bags.

Enjoy the conve
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Pets not accepted
Check-in & Check out14:00:00 | 11:00:00
1231 Lee Street, Des Plaines, Illinois, 60018-1512, United States

Reviews of Best Western Des Plaines Inn

Traveller Overview:
4.0 Rating: 415 reviews
Excellent 38%
Very Good 28%
Average 15%
Poor 7%
Terrible 9%
Rating

Tourist25794100339, wrote review 27/07/2021

best hotel

We liked and enjoyed our stay at best western hotel.Everything was good and organised.the manager and house keeping staff was excellent.the breakfast was great with many choices.rooms are big and clea... more

Rating

dd182102000, wrote review 10/07/2021

B W INN

Clean, comfortable, absolutely no problems with the room. The only minor problems were: 1night had someone very loud in the hallway. Disappointed pool wasn't open. Probably open back up soon. Also I p... more

Owner Response
Selma Hurem, General Manager at Best Western Des Plaines Inn, responded to this review
We greatly appreciate you taking the time to let us know about your experience. Positive reviews like this remind us that we are on the right track and your feedback is very important to our whole team. Thank you again for the kind words!
Rating

karenrG441SP, wrote review 05/07/2021

Terrible

The landscaping was nothing but weeds. The parking lot was full of big pot holes. The pool was closed. The elevator kept getting jammed. The "continental breakfast" consisted of a frozen breakfast sa... more

Owner Response
Selma Hurem, General Manager at Best Western Des Plaines Inn, responded to this review
We apologize for not exceeding your expectations. We stride to make the necessary improvements to assure each stay is a better experience. Landscaping was finished, pothole was patched and swimming pool will be open very soon. We aim to get back to normal standards as soon as possible, thank you for understanding and giving us a chance to serve you
Rating

saradrager2369, wrote review 01/06/2021

Room speaks for itself !

For the price of the jacuzzi suite you really can't beat it. It's functional and comfortable. AC works fine. I stayed at the Hilton last month and AC was broken with it being so hot these days it's a ... more

Owner Response
MANOJ MAHAPATRA, General Manager at Best Western Des Plaines Inn, responded to this review
We greatly appreciate you taking the time to let us know about your experience. Positive reviews like this remind us that we are on the right track and your feedback is very important to our whole team. Thank you again for the kind words!
Rating

Adora Belle D, wrote review 19/05/2021

Good clean hotel

Checked in, slept well, checked out. Great location, well run hotel. Surprised by how good the beds were. Hope they will open the fitness room soon. I'm going to keep coming back to this one in Chic... more

Owner Response
MANOJ MAHAPATRA, General Manager at Best Western Des Plaines Inn, responded to this review
We greatly appreciate you taking the time to let us know about your experience. Positive reviews like this remind us that we are on the right track and your feedback is very important to our whole team. Thank you again for the kind words!