Best Western Danville Inn

79 Old Valley School Road, Danville, Pennsylvania, 17821-9510, United States
based on 417 reviews Trip Advisor Logo
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Best Western Danville Inn

Right off Interstate 80, Exit 224 stop by our hotel, the Best Western Danville Inn, to find a place to stay close to many local attractions, including the Geisinger Medical Center. Our facility has a down home feel, and we designed it to pair all the show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Danville Inn

Traveller Overview:
3.5 Rating: 417 reviews
Excellent 35%
Very Good 28%
Average 17%
Poor 11%
Terrible 7%
Rating

72Disappointed72, wrote review 06/07/2020

Covid 19

There was zero sanitizing by staff after dealing with guests. There were no available hand sanitizer. Guests were made to wear marks not even in the crowded elevator. I was ridiculed with my son on tw... more

Owner Response
karen kruleaski, Guest Services / Front Office at Best Western Danville Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire staff I would like to apologize for not meeting your expectation. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Rating

Resort07246996310, wrote review 22/06/2020

The best in the area!

The rooms are always clean, the property grounds are kept very well and the prices are reasonable. This is the only hotel I will stay at in this area. My visit with the Best Western is always enjoyab... more

Owner Response
kru12, Front Office Manager at Best Western Danville Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I hope that you will come back and see us again soon. Sincerely
Rating

zacharyg839, wrote review 30/05/2020

Overcharged

Checked out early wasnt refunded the extra day. Charged more money after leaving on top of a 25 dollar a day pet fee. This was a trip for my company to do important work which ended terribly. This hot... more

Owner Response
kru12, Front Office Manager at Best Western Danville Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using your feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We are one of a few hotels in the area that accept pets and guest know up front that we do have a fee daily. I hope you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Rating

K_Bozzomo, wrote review 17/03/2020

Not worth the price

The hotel was adequate. In my opinion, it was overpriced for the location and the amenities. We only stayed there because others from our conference had already booked with them. There are better and ... more

Owner Response
kru12, Front Office Manager at Best Western Danville Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding you expectations. Your satisfaction is very important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Rating

yaritza152631, wrote review 15/03/2020

Racist racist racist

Some of the workers are extremely Racist but some are really nice the rooms were ok besides the little funk they had and the chairs were dirty and full of stains but besides that everything else was G... more

Owner Response
kru12, Manager at Best Western Danville Inn, responded to this review
We certainly apologize for your experience with our staff and we will look into that immediately. We do apologize behalf of entire BW staff and will do a better job moving forward.