Best Western Country Lane Inn

We stayed just one night before flying home. The hotel has shuttle service to the airport and also into downtown Juneau which is very convenient. Our room was beautiful and the bathroom looked like a spa. It also had a small kitchen though we didn't use it. The only down side for us was that there are not a lot of dining options nearby. The one restaurant we wanted to eat at was already booked solid for the night so we walked to another one nearby. We could have taken the shuttle downtown but ended up being lazy. I think we were ready to go home ;-) less

If you need a shuttle, this is the place to stay. We stayed here twice during our Alaskan vacation and had two early morning flights. Other hotels advertised shuttles but when I asked about getting to the airport early, their shuttles couldn’t get us there because their service didn’t run that early. What’s the point of having a shuttle if it doesn’t run when you need it? Additionally, Best Western’s shuttle has regularly scheduled runs downtown that drops off and picks up at the wharf-walking distance to all downtown attractions or businesses. The rooms were clean and comfortable, staff super friendly and helpful. Breakfast included with your room rate. Stress-free stay. less

So, imagine you have just finished a cruise but you've picked up a bug and you're not feeling well. You have a hotel reservation for that evening, but it's only 8:30 a.m. and you're burdened with luggage. Now imagine having the desk clerk stow your luggage in a locked storage space, then give you the first available clean room at 9:00 a.m. Saved! Of course the room was clean, attractive, and quiet. Of course the breakfast was tasty and nourishing. Of course the complimentary shuttle took you to the airport at a moment's notice. It's a Best Western, after all. This one went above and beyond. Juneau is lucky. You can be too. less

Our room was very comfortable and clean. Simply: a standard contemporary accommodation that met our expectations. Convenient to the ferry and airport, not so convenient to downtown. However, the hotel shuttle made a downtown run every two hours and by appointment for other transportation needs...airport etc. The shuttle drivers were awesome. Breakfast was a pleasant surprise. Both hot and cold breakfast items. Moreover, there were several dining choices and a retail mall within walking distance. The only disappointment was the $10/box freezer charge the hotel wanted to assess for the two hours prior to our airport departure. Having purchased 7 equivalent nights for our family, one would think two hours' use of the freezer for our two small carry-on boxes of fish would be a simple courtesy. One of those fees for service that angers customers. We opted out. All in all, fine accommodations by Juneau standards. Just not convenient to downtown if that is your desire. less

The rooms were very large with separate coffee/microwave kitchenette and small sitting area. Beds were comfortable and breakfast was very good. It's near the airport but any airport noise was not noticeable. It's on the Glacier Highway to Mendenhall Glacier and also it's very easy to get to downtown Juneau from it. Parking is a little tight around the inn. Noise from upstairs rooms can be heard in downstairs rooms beneath them if the upstairs guests are noisy. less