Comfortable stay for one night
29/09/2019 pwwtoy1, Crystal Lake, Illinois
This hotel had pretty good reviews on Tripadvisor, so I decided to book it because it was 16000 points. There is no elevator at this hotel, so be sure and take that into consideration when booking. ... more
This hotel had pretty good reviews on Tripadvisor, so I decided to book it because it was 16000 points. There is no elevator at this hotel, so be sure and take that into consideration when booking. We got a room on the first floor. Very spacious room with very nice bathroom, except no grab bar in tub. Nice big vanity. Fridge, flat screen TV, microwave. Work table area. Beds were great! This is an older hotel where all the doors open to the outside, and the office can be in a different building than the one you are in. The breakfast is in the office area, so you might have to walk outside to go to breakfast. We did, but not a problem. The breakfast was fine. When we first pulled up to our room, I was a little worried. There were a lot of people outside smoking, hanging over the upstairs railing, socializing, and lots of noise going on. It was about 7PM, and we were too tired to go anywhere else. We decided to go to dinner, and when we came back most of the people had gone into their rooms. There were still a lot of people outside smoking. Even tho this is a non-smoking hotel, they must have a hard time getting the smell out of some of these rooms. Our room was fine. They must have great soundproofing in this building because once we closed our door and retired for the night, we heard nothing. The next morning when my husband went out to go get coffee, most of the cars and trucks were gone. There was hardly anyone in the breakfast area. We would stay here again if passing through the area. less
Best W, front desk at Best Western Coachlight, responded to this review
Thank you for the review at Trip Advisor. There are those who still smoke and because most hotels are completely non smoking today, those that smoke try to limit the activity outside. We are happy that you have enjoyed your stay with us and will be delighted to see you on your return trip.