Best Western Coachlight

I overall liked this hotel. The website I booked with origianlly out me in a pet friendly room, but I had no pets with me. The attendant at the desk was very nice and out me in a normal room. The onlt things I didn't like is that the beds were a little too hard for my liking, and I also didn't like how the manager was not that friendly and was kinda rude toward me when I tried to possibly get an early check in time because my day was jam packed with plans. The comical thing was that when I got to my room, I checked out the closet space just to see what it looked like and there were someone else's sweatpants in there. I didn't mind. I was too tired to worry about it anyway. I just got doen running sound and being the DJ at my friend's wedding over in St. James. less

We were concerned as soon as we saw the exterior of this location but were too tired to make other arrangements. We checked in to find dirty towels from the previous guest in the vanity area, keep in mind this is during the pandemic. The lamps didn’t work and they moved furniture in the room above us until 8pm and began again at 8 am the next morning. I nearly broke my neck on an extremely slick tub while showering. My spouse and I agreed it wasn’t safe for them to shower. No doubt I shouldn’t have stayed and my wife was furious that I wouldn’t but after driving for 2 days from New York, I was just too tired. Don’t stay here. less

Rose at front desk was incredibly rude. We accidentally booked a smokers room. When asked if we could switch she denied us. After sitting in the room awhile we noticed a lot of dirty things. After debate and evidence we got a new room. Still do not recommend. less

Traveled to Rolla to check out the area as a possible retirement community. Hotel was very nice but services were limited do to the COVID-19 pandemic. If I had one compliant we arrived about 2 hours early (1pm) and could not check in. Just wanted to unload the car not hang around, but I understand check in is 3. Would stay again. less

Stayed here twice on drive to and from Illinois. Easily accessible off the 44, and less than 2 hours southwest from St Louis. Seemingly tucked into a hill, the hotel has a quaint feel to it. Check-in was easy, and staff was very friendly. Two stories with no elevator, so both nights stayed on the bottom floor near office. Make sure to request bottom floor if you have problems with stairs. Both times rooms were clean, comfortable, relaxing and quiet. Sirloin Stockade sits across from the parking lot, and was a very easy walk after a long drive. There is also a Waffle House just off the entrance, but the free breakfast at the hotel offered plenty of options and the staff kept everything stocked and clean. Reasonably priced well maintained. Highly recommended. less