I guess hot water was asking a bit too much on a cold day
19/11/2018 MasterP2012, Ellsinore, Missouri
Read reviews about the establishment, but this hotel was recommended and we received a discount as we were in town for the Heroes Half Marathon. You dont come here for the breakfast food, but you wou... more
Read reviews about the establishment, but this hotel was recommended and we received a discount as we were in town for the Heroes Half Marathon. You dont come here for the breakfast food, but you would like to taste something somewhat edible. Biscuits were hard, eggs were watered down. Orange Juice however was top notch!!! Our relatives had lukewarm water, we however did not. Wife went to talk to the staff-there was another visitor already complaining about the lack of hot water. The gentlemen at the front desk made zero eye contact and did not do anything to appease her. My wife wasnt going to waste her time with someone that wont listen. Coming back to run again next year, just not to this hotel. Side note: dont be fooled by all of the cars parked outside, they are eating at the sirloin stockade restaurant less
Best W, front desk at Best Western Coachlight, responded to this review
We are sorry that you did not enjoy your stay with us. Your comments have been forwarded to the general manager and the maintenance issue has been addressed
promptly. We hope that your next visit to Rolla will be a happy one. God bless.