Used to be a great place to stay!
30/04/2019 Presneymom, Granbury, Texas
Let me start with saying that we have been staying there for several years for our trips between Texas and Illinois. We have always been satisfied. This time however has us reconsidering staying aga... more
Let me start with saying that we have been staying there for several years for our trips between Texas and Illinois. We have always been satisfied. This time however has us reconsidering staying again. It took a long time to get hot water. The water pressure was low at best. The soap in the shower was poor when you could get it out of the dispenser. The breakfast was horrible. Rubber microwave eggs. Half cooked bacon and the toaster did not work! Otherwise it seemed to be clean? Please bring back our old Best Western!!! less
Daksha P, Owner at Best Western Clearlake Plaza, responded to this review
Thank you for taking the to give us a feedback from your recent stay with us.
On behalf of our entire team, I would like to apologize for not exceeding your expectations.
I will address your review with my team & the necessary action will be taken.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Please accept our sincere apologies for any inconvenience you may have experienced.
We are still a great place to stay please come & see us again.