Best Western Clearlake Plaza

3440 E Clearlake Avenue, Springfield, Illinois, 62702-6210, United States
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Best Western Clearlake Plaza

Experience the wonders of Springfield, IL - the home of Abraham Lincoln - in its most comfortable form at this relaxing, pet-friendly hotel.

Located just two miles from historic downtown Springfield, IL, Best Western Clearlake Plaza is the p
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
3440 E Clearlake Avenue, Springfield, Illinois, 62702-6210, United States

Reviews of Best Western Clearlake Plaza

Traveller Overview:
4.0 Rating: 340 reviews
Excellent 45%
Very Good 34%
Average 15%
Poor 2%
Terrible 2%
Rating

edaggett, wrote review 01/08/2021

Don't waste money

Beds were not queens, no parking, breakfast was inconvenience for staff, hotel staff was very rude at check in, odor was unreal in room, and definitely not clean in the hotel. I advise stay some place... more

Owner Response
Daksha Patel, Owner at Best Western Clearlake Plaza, responded to this review
Dear Guest, Thank you for taking the time to give us feedback from your recent stay with us. On behalf of our entire team would like to apologize for not exceeding your expectations. Thanks again & be safe.
Rating

Discobear, wrote review 28/07/2021

Ok place

We stayed two nights. It was an easy drive to all the historic sites. Our room was quiet, but the AC had trouble keeping up as it was very hot outside. The breakfast was ok, the front desk people we... more

Owner Response
Daksha Patel, Owner at Best Western Clearlake Plaza, responded to this review
Dear Guest, Thank you for taking the time to give us feedback from your recent stay with us. By telling us what you liked about your stay helping us deliver a superior experience for you & other guest in the future. Thank you again & be safe.
Rating

E7993DDkimd, wrote review 12/07/2021

Clean, Comfortable and Kept Up

I stayed here the last night of a five week business trip, and it was one of the top three. From the clean parking lot and well-tended plantings to the warm welcome and attractive lobby, the arrival w... more

Owner Response
Daksha Patel, Owner at Best Western Clearlake Plaza, responded to this review
Dear guest, Thank you so much for taking the time to give us a feedback from your recent stay with us. What a pleasure it was to hear about your positive experience with us. Every guest is important to us & knowing you had a great stay is wonderful news. It was a pleasure having you as our guest. Hope to see you when back in town again. Thank you & be safe.
Rating

tish1030, wrote review 04/06/2021

Very nice hotel

I travel for work and have stayed in over 20 hotels in the past six months. This was by far the best one I’ve stayed in. Front desk was superb and the room was very clean, comfortable and cozy. I woul... more

Owner Response
Daksha Patel, Owner at Best Western Clearlake Plaza, responded to this review
Dear Tish, Thank you for taking the time to give us a feedback from your recent stay with us. What a pleasure it was to hear about your positive experience with us. Thank you.
Rating

Bob S, wrote review 18/04/2021

Excellent accomodations!

Just off of Int. 55. A smaller and traditional looking mid-price hotel. Greeting by Amy - receptionist - very friendly and professional. Made you feel welcomed. Small lobby. Everything was very c... more

Owner Response
Daksha Patel, Owner at Best Western Clearlake Plaza, responded to this review
Dear Bob, We appreciate you taking the time to give us a feedback from your recent stay with us. What a pleasure it was to hear about your positive experience. Every guest is important to us & knowing you had a great stay is wonderful news. Thank you for acknowledging the great customer service you received during your stay with us. It's our goal to be the friendliest hotel & of course offering clean & comfy accommodation. It was a pleasure having you as our guest. Hope to see you when back in town again. Thank you & be safe.