06/10/2018 Jeffrey T, Benson, United States
As leisure travelers, we spend between 60-70 nights annually in Best Western hotels around the US, so have a wealth of experience by which to make our assessment. In all that travel, this property ran... more
As leisure travelers, we spend between 60-70 nights annually in Best Western hotels around the US, so have a wealth of experience by which to make our assessment. In all that travel, this property ranks at the very top in all categories, especially the most important one: customer service. The staff is outstanding and looked to assure our comfort and satisfaction at every turn. The property is conveniently located near the interstate exit with shopping, restaurants and tourist attractions close-by. Rooms are spacious and quiet with plenty of hot water and drains that work as designed-- no ankle-deep water in the shower from a clogged drain ! The beds are very comfortable, soft but not too soft. Breakfast is very good with hot and cold offerings and an expected variety to satisfy all but the most picky eaters. The breakfast seating area is adequate, bright and comfortable. Prices are reasonable and this property provides good value. The highest recommendation anyone can give is to say that they'd stay there again...and I would without any hesitation. Give it a try. less
Daksha P, Owner at Best Western Clearlake Plaza, responded to this review
We appreciate you taking the time to give us a feedback from your recent stay with us.
What a pleasure it was to hear about your positive experience with us. It's our goal to be the friendlies hotel staff in town & of course offering clean & comfy accommodation. I am very happy that you enjoyed your stay with us.
We look forward to your future stays with us.
Thank you again