Best Western Clearlake Plaza

3440 E Clearlake Avenue, Springfield, Illinois, 62702-6210, United States
based on 335 reviews Trip Advisor Logo
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Best Western Clearlake Plaza

Experience the wonders of Springfield, IL - the home of Abraham Lincoln - in its most comfortable form at this relaxing, pet-friendly hotel.

Located just two miles from historic downtown Springfield, IL, Best Western Clearlake Plaza is the p show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
3440 E Clearlake Avenue, Springfield, Illinois, 62702-6210, United States

Reviews of Best Western Clearlake Plaza

Traveller Overview:
4.0 Rating: 335 reviews
Excellent 45%
Very Good 34%
Average 15%
Poor 2%
Terrible 2%
Rating

stokesx5, wrote review 10/04/2021

Overnight trip to Springfield

This is a great hotel. We were in town just for an overnight stay to watch daughter play golf. Room was clean quiet and modern. Check in was a breeze and staff set me up with the current Best Western ... more

Owner Response
Daksha Patel, Owner at Best Western Clearlake Plaza, responded to this review
Dear Guest, We appreciate your feedback from your recent stay with us. Thank you for such a great review. Every guest is important to us & knowing you had a great stay is wonderful news. Hope to see you when back intown again. Thank you & be safe
Rating

Jill M, wrote review 05/04/2021

Wonderful Stay - Great Pet Friendly Hotel

We travel with our pet Terrier, Otto and finding a good quality pet friendly option is a challenge. The BW at Clearlake in Springfield, IL was clean, well kept, quiet and the staff were all very frien... more

Owner Response
Daksha Patel, Owner at Best Western Clearlake Plaza, responded to this review
Dear Guest, Thank you for taking the time to give us a great review. The Bestwestern Clearlake plaza has dedicated rooms so our guest can travel with their furry friends. Every guest is important to us & knowing you had a great stay is wonderful news. Hope to see you when back in town again. Thanks & be safe.
Rating

psmith198, wrote review 03/11/2020

Plenty of space, comfortable

Staff was very friendly and accommodating. Room had plenty of space and high ceilings. The tile in the bathroom looked cracked in some places and patched not quite as neat as it could be. Did not real... more

Owner Response
Daksha Patel, Owner at Best Western Clearlake Plaza, responded to this review
Dear Guest, We appreciate you taking the time to give us a feedback from your recent stay with us. Sorry about the noise from the elevator. Hope to see you when back in town again. Thanks & be safe.
Rating

beckahk1961, wrote review 07/10/2020

Clean and friendly

We stored here on route to our vacation destination. The rate was great $80 total, for 3 adults. They have internet and free breakfast: cereal, fruit, pancakes and biscuits and gravy, enough to g... more

Owner Response
Daksha Patel, Owner at Best Western Clearlake Plaza, responded to this review
Dear Guest, Thank you for taking time to give us feedback on your stay with us. I am sorry to hear that you found our beds uncomfortable. We apologies if you had a uncomfortable night. All the beds in hotel were replace in OCT 2016. Thank you for acknowledging the staff's customer service. Yes please come back & see us again we can put you in a different room. Thanks again.
Rating

dianesA793ZZ, wrote review 07/08/2020

very, very clean

We stayed one night this week in this hotel. The room was extremely clean. The hotel lobby floors, et. al. seemed to shine. We felt quite comfortable at this hotel. The room was nice and the staff ... more

Owner Response
Daksha Patel, Owner at Best Western Clearlake Plaza, responded to this review
Dear guest,, We appreciate you taking the time to give us a feedback from your recent stay with us. Every guest is important to us & knowing you had a great stay is wonderful news. Hope to see you when back in town again. Thanks again