Best Western Clearlake Plaza

We stayed there only one night and it was not the best. 1. when we checked in we told the desk clerk that we were going to cancel our 2nd nights stay and that we would only stay just the one night. He told us that he was going to charge us for both nights and we could just talk to someone in the morning. WHAT?? Now we would have to wait for a credit for that 2nd night. 2. the room had a bad musty odor 3. one of the shampoo dispensers had fallen off the wall and was laying in the bathtub 4. carpet had not been vacuumed 5. the only ice machine was broken 6. there were some "stink bugs" flying around the lamp on the desk..when I called the front desk to let them know they did apologize and offered us another room but who wants to move when it is 11:00pm and you are in bed after a long day? 7. room really needs to be updated less

Great value for the money. The place is clean, the room was large and clean. Hot breakfast included scrambled eggs and sausage, plus french toast. The only minor issue is that the HVAC unit in our room was kind of noisy, but that is probably common with that type of unit. We slept thru it, so it wasn't that bad.If you like burgers, be sure to try Freddy's - just a block away. less

We have never traveled much with our kids because it is expensive to stay in hotels with so many kids. We were able to get a three bed suite with an entire living area. Every kid got their own bed! The price was less than we have ever paid for smaller rooms. We WILL recommend this property in the future. Thank you for thinking of large families with your room selection. less

My wife and I stayed at this Best Western on our way to Chicago for the holidays. We were amazed at the very low AAA/seniors rate. The accommodations were comfortable enough for a one-night stay. The workout machines didn’t function well, but all facilities were clean and well maintained. The free breakfast was a cut above most other free hotel breakfasts we’ve had, and the front counter service was friendly and prompt. It would be difficult to beat the easy-on/easy-off convenience to the 55. This was a very convenient, comfortable enough hotel stop, which we’ll keep in mind for future trips. less

King room with comfortable love seat to relax and watch some TV. Friendly staff at check-in and nice hot breakfast selections. Pool and exercise equipment available. Easy access to I-55 and nice restaurants nearby. less