Best Western Clearlake Plaza

3440 E Clearlake Avenue, Springfield, Illinois, 62702-6210, United States
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Best Western Clearlake Plaza

Experience the wonders of Springfield, IL - the home of Abraham Lincoln - in its most comfortable form at this relaxing, pet-friendly hotel.

Located just two miles from historic downtown Springfield, IL, Best Western Clearlake Plaza is the p show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
3440 E Clearlake Avenue, Springfield, Illinois, 62702-6210, United States

Reviews of Best Western Clearlake Plaza

Traveller Overview:
4.0 Rating: 333 reviews
Excellent 45%
Very Good 34%
Average 15%
Poor 2%
Terrible 2%
Rating

psmith198, wrote review 03/11/2020

Plenty of space, comfortable

Staff was very friendly and accommodating. Room had plenty of space and high ceilings. The tile in the bathroom looked cracked in some places and patched not quite as neat as it could be. Did not real... more

Owner Response
Daksha Patel, Owner at Best Western Clearlake Plaza, responded to this review
Dear Guest, We appreciate you taking the time to give us a feedback from your recent stay with us. Sorry about the noise from the elevator. Hope to see you when back in town again. Thanks & be safe.
Rating

beckahk1961, wrote review 07/10/2020

Clean and friendly

We stored here on route to our vacation destination. The rate was great $80 total, for 3 adults. They have internet and free breakfast: cereal, fruit, pancakes and biscuits and gravy, enough to g... more

Owner Response
Daksha Patel, Owner at Best Western Clearlake Plaza, responded to this review
Dear Guest, Thank you for taking time to give us feedback on your stay with us. I am sorry to hear that you found our beds uncomfortable. We apologies if you had a uncomfortable night. All the beds in hotel were replace in OCT 2016. Thank you for acknowledging the staff's customer service. Yes please come back & see us again we can put you in a different room. Thanks again.
Rating

dianesA793ZZ, wrote review 07/08/2020

very, very clean

We stayed one night this week in this hotel. The room was extremely clean. The hotel lobby floors, et. al. seemed to shine. We felt quite comfortable at this hotel. The room was nice and the staff ... more

Owner Response
Daksha Patel, Owner at Best Western Clearlake Plaza, responded to this review
Dear guest,, We appreciate you taking the time to give us a feedback from your recent stay with us. Every guest is important to us & knowing you had a great stay is wonderful news. Hope to see you when back in town again. Thanks again
Rating

Traveler14725507768, wrote review 21/07/2020

Going back

My first time staying at a motel in a couple of years and it was just right. I was in town to get a feel of town before my move later this summer. Clean room, friendly staff. I will be staying there m... more

Owner Response
Daksha Patel, Owner at Best Western Clearlake Plaza, responded to this review
Dear guest, We appreciate you taking the time to give us a feedback from your recent stay with us. What a pleasure it was to hear about your positive experience with us. Every guest is important to us & know you had a great stay is wonderful news. Hope to see you when back in town. Thanks again.
Rating

934billk, wrote review 16/07/2020

Excellent stay in Springfield

Great stay...clean room...right next to interstate #55....knowledgeable front desk knows all local restaurants.....room full of amentities.....nice firm mattress....great room rate assures I will retu... more

Owner Response
Daksha Patel, Owner at Best Western Clearlake Plaza, responded to this review
Dear Guest. What a pleasure it was to hear about your positive experience with us. Every guest is important to us & knowing you had a great stay is wonderful news. Thank you for acknowledging the great customer service you received during your stay with us. Hope to see you again when back in town. Thanks again