Best Western Clearlake Plaza

rooms were nice and very clean..had a good selection for breakfast staff was friendly and bruce at front desk was very helpful when we asked for a map to president lincoln attractions..bruce gave us a map and highlighted the streets we needed to take and other attractions in the area..really appreciated his help..hope to be able to stay there again less

the rooms were clean and the staff was nice and helpful. plenty of linens for our group. the parking was a little tight but nothing they can do about that. we had 2 trucks with 2 boats it was not their fault. less

id stay there again. no complaints at all. The number of parking spaces may have been close to full but ok. Nice gas station next door. breakfast was good too. Had the pool to ourselves for about an hour.... less

The beds and rooms were very comfortable. We were traveling with my elderly mother who was very happy to have a grab bar in the shower for safety! Very good breakfast, friendly staff. Would stay again! less

I called a few hours prior to arriving to request a room that did not have pets recently. I’m highly allergic to dogs and dust mites. I’ve actually slept in hotel bathtubs to attempt to distance myself from the irritants that may send me to the ER if my symptoms start up. The receptionist politely shared with me that there was a dog show in Springfield going on, and there were lots of dogs! When we arrived she quickly moved our room to the top floor, farthest from the elevator, and no animals too close to our room. I survived sleeping the night away, for the most part! I realize that this move was not an easy fix, since we were staying a few nights and our room was reserved the second night. I thank you for your willingnesses to problem solve this issue, and we will forever retell this story! We were offered the option to move if needed, but the room was fine. The hotel was amazingly quiet in spite of the presence of dogs and many guests. The peaceful stay is partly because the building itself is not new, which has the benefit of far better sound insulation than newly built buildings. The location is nearby a busy road, yet there is open space behind it with singing birds galore. Our room was serviced with new towels and garbage removed daily, which we did not expect. The air system worked perfectly, and our bathtub was huge! Many thanks to the staff for your assistance and willingness to make changes when requested! less