I would give this a zero if I could.
Booked for three nights, only stayed one and that was out of desperation. Stayed at our house with no power because it was a million miles better than staying at this hotel. Dirty, dated and reeking o... more
Booked for three nights, only stayed one and that was out of desperation. Stayed at our house with no power because it was a million miles better than staying at this hotel. Dirty, dated and reeking of pot and cigarette smoke. Breakfast was a joke, internet was down, truly the worst hotel experience I’ve had. less
Hotel Manager, Owner at Best Western Canton Inn, responded to this review
Dear Guest,
I am sorry to learn about all the inconvenience you had to endure.
Our sincere apologies.
We care about your experience and I realize no words can change your feelings of disappointment or the inconveniences you experienced. We have taken serious note of your observations. The entire points will be investigated to take appropriate actions.
You will have a nice stay next time. Request your understanding.
Sincerely,
Hotel Manager.