Best Western Bazarell Inn

Ave Capitan Alonso de Leon KM 206, Montemorelos, 67500, Mexico
based on 42 reviews Trip Advisor Logo
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Best Western Bazarell Inn

The Best Western Bazarell Inn is located on the main street of Montemorelos, just 45 minutes away from Monterrey. We offer free Wi-Fi access to keep you connected and a spacious parking lot. Our rooms and suites include all commodities such as air co show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
Ave Capitan Alonso de Leon KM 206, Montemorelos, 67500, Mexico

Reviews of Best Western Bazarell Inn

Traveller Overview:
4.0 Rating: 42 reviews
Excellent 33%
Very Good 35%
Average 23%
Poor 4%
Terrible 2%
Rating

Sherpa64619475706, wrote review 28/05/2021

Bad expectations

I rented a king size bed. I did say something about the full size bed that I received and I was told that was a king. I know what a king is I have a few of them at my home. Friendly staff, very good s... more

Owner Response
Hotel Bazarellinn, General Manager at Best Western Bazarell Inn, responded to this review
Dear, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I would like to know what room was stayed in as we do have a elevator in the building at the back. None of our rooms have a microwave or ice machine but these services are gladly provided in the restaurant area. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 8262638000. Sincerely, Best Western Bazarell Inn
Rating

EvanR717, wrote review 21/05/2019

good but overpriced

Have stayed at this location a few times when I first started traveling to Montemorelos, but now I rather drive to Monterrey and get a better property for same or lower price. The hotel is not bad but... more

Owner Response
Ifernandez81, Manager at Best Western Bazarell Inn, responded to this review
We really appreciate your business and look forward to seeing you soon. We are working by areas to update our rooms in the "old" building, so that you can save that 1+ hour drive to Monterrey and back. We have now updated 5 rooms out of the 29, and we for sure will continue to work to get them all renewed done. The rates provided to our guests are the same in the entire property, including the "new" building where we have 35 more rooms. Please feel free to ask for a room in that area while we finish working in the old one to have all our property fully updated.
Rating

Alicia P, wrote review 30/04/2018

Wonderful Experience

The overall experience was great. Beautiful outside area, and a very welcoming and friendly staff. The restaurant is a bit pricey but the food was delicious. The rooms were clean and it was indeed clo... more

Owner Response
Best Western Bazarell Inn, Ventas at Best Western Bazarell Inn, responded to this review
We appreciate the valuable time that has been dedicated to expressing these words that, without a doubt, are the daily motivation that we require to continue serving. We have constantly worked to improve our services and processes so that you, our clients, do not have any inconvenience upon arrival and during your stay at our facilities. We hope you will give us the opportunity to serve you again. We reiterate our sincerest apologies. Thanks again!
Rating

josuef129, wrote review 06/07/2017

Hotel Experience

The hotel itself is very nice considering the area. My wife and I could have stayed in a luxury hotel in Monterey for the price we paid here but because of the distance and family there, we decided to... more

Owner Response
Best Western Bazarell Inn, Ventas at Best Western Bazarell Inn, responded to this review
We appreciate the valuable time that has been dedicated to expressing these words that, without a doubt, are the daily motivation that we require to continue serving. We deeply regret this situation. We have constantly worked to improve our services and processes so that you, our clients, do not have any inconvenience upon arrival and during your stay at our facilities. We hope you will give us the opportunity to serve you again. We reiterate our sincerest apologies. Thanks again!
Rating

112dheerajn, wrote review 26/06/2017

Very good hotel in town

This is the only hotel in town & very close to the nearby highway. The staff is very friendly & accommodating. Staff at the restaurant is not fluent in English , so get your Spanish friend help you ou... more

Owner Response
Best Western Bazarell Inn, Ventas at Best Western Bazarell Inn, responded to this review
We appreciate the valuable time that has been dedicated to expressing these words that, without a doubt, are the daily motivation that we require to continue serving. We deeply regret this situation. We have constantly worked to improve our services and processes so that you, our clients, do not have any inconvenience upon arrival and during your stay at our facilities. We hope you will give us the opportunity to serve you again. We reiterate our sincerest apologies. Thanks again!