Best Western Albemarle Inn

I arrived late on Sunday to visit my daughter in college. Went straight to bed, woke up to take a shower and found 3 different colored hairs on the shower wall and one on the mirror. Thought it was an oversight by house keeping so I went out for the day to explore the area came back at 3pm to change cloths and went to see if housekeeping had remedied the problem. NOPE So I took pictures and went to tell the front counter. I got told housekeeping wouldn’t be back till morning. Then a long pause ..... she asked if I wanted her to go clean it again? I said yes please and proceeded to leave. I got back to the hotel at 10:00 pm to find one of the shower walls had been washed but there was still hair on the other 2 and the mirror see pics the hair from the wall she cleaned was still wadded up in the drain. Same girl was working the front counter I just wanted to go to bed. So at 7:00 am on Tuesday I got up and cleaned the shower and then took a shower. When I spoke to the manager at 8:00 am her solution to the problem was to take 10$ of of my bill. GROSS, bad housekeeping dirty floors in the hall ways all around not a well run establishment I WONT BE BACK less

We stayed for 4 nights during a wedding weekend. The price was great. All of the staff was super nice. Breakfast amenities were adequate (coffee not always hot), and the rooms were large (and decently decorated). My only complaint (if it really is one) is it looks like a lot of construction workers stay there during the week so the carpets in the main room hallways (especially the stairwell) seemed to have a lot of dirt/debris that could have been cleaned up on a more regular basis. Otherwise it was a very pleasant stay and I would stay there again if back in the area. less

I noticed stains on the pillow cases. The night auditor came down to change my sheets. The jets in the spa tub was half working with a missing knob. Overall the hotel was quiet, and the breakfast was pretty good as well. less

I stayed here many years ago when this hotel was a Hampton Inn and had no elevator. I was quite disappointed to find out it was a Best Western because I am a loyal Hilton Honor member. But, the receptionist assured me that everything was the same. Just the name has changed and they added an elevator. Because the city of Albemarle has no Hilton Brand hotels, I decide to take her at her word. Well, all I can say is, If it wasn't for the name plastered on the outside, I would have thought I was staying at the Hampton Inn. The customer service is on the level of Hilton. The room was clean, I slept well and they honored my room location request. If the decor of the room was on the level of Hilton, then I would have given this hotel another star. But, they deserve my rating because I was highly satisfied and they put my worries to rest. However, this does not mean that I will now choose Best Westerns over Hilton. What it means is, if I am ever in an area where a Hilton Hotel is not available, I will definitely consider a Best Western over the rest. Hats off to you Best Western! less

Nice room at a good price. Breakfast was the typical of complimentary breakfast bars: fresh waffles, institutional scrambled eggs, bacon, cereal, pastries, bagels, oatmeal, coffee, tea and fixings. I did really enjoy the fresh watermelon and they had other fresh fruit, too. The room was clean and we got in the internet easily. The fitness center was small, but the equipment was well cared for. less