Hats off to you Best Western!
01/08/2018 davidwG4934ET, LAWRENCEVILLE, United States
I stayed here many years ago when this hotel was a Hampton Inn and had no elevator. I was quite disappointed to find out it was a Best Western because I am a loyal Hilton Honor member. But, the recept... more
I stayed here many years ago when this hotel was a Hampton Inn and had no elevator. I was quite disappointed to find out it was a Best Western because I am a loyal Hilton Honor member. But, the receptionist assured me that everything was the same. Just the name has changed and they added an elevator. Because the city of Albemarle has no Hilton Brand hotels, I decide to take her at her word. Well, all I can say is, If it wasn't for the name plastered on the outside, I would have thought I was staying at the Hampton Inn. The customer service is on the level of Hilton. The room was clean, I slept well and they honored my room location request. If the decor of the room was on the level of Hilton, then I would have given this hotel another star. But, they deserve my rating because I was highly satisfied and they put my worries to rest. However, this does not mean that I will now choose Best Westerns over Hilton. What it means is, if I am ever in an area where a Hilton Hotel is not available, I will definitely consider a Best Western over the rest. Hats off to you Best Western! less
BestWestern A, Front Office Manager at Best Western Albemarle Inn, responded to this review
We are very glad to here that you enjoyed your stay with us. We would very much like you to come back ab=nd stay with us again and if there is anything we can do for you just give us a call