We like to decide to go on a 'Road Trip', We just at the spur of a moment get things together for our trip and take off. so we did just that on Sun am 7-11-21. After riding for several hours on the back roads for a good scenic view, my husband called to get us reservations at BEST WESTERN Albemarle Inn. It was easy to find. But when we got into our room, it was filthy dirty, the floor was dusty and covered with dead house flies. Since it was late, we decided just to stay, we were staying only one night. I cleaned the floor the best I could and scooped up at least 8/9 dead flies along with trash and dirt. During my cleaning, I found a Drivers License that most probably belonged to a recent visitor, so I took it upon myself to take it with me so I can mail it back to him when we return home, which had an Arkansas address on it. Then the next morning, we hurried to get back on our TRIP. And after we left, I realized I had left my solid 14k Wedding Band, as well as some inexpensive jewelry(necklace and earrings) in the top drawer of the dresser. When I called back I talked with the Desk Clerk, and she immediately responded that nothing of that description had been turned in to the front desk. We have always stayed at Best Western and have always had an positive and wonderful time. It really needs updating and cleaning. The staff was nice that we met. It is too bad that the reflection of this hotel is not exactly the reflection of the staff.
I can say I did meet a very nice Lady, who I could chat with that made this 'A Special Moment' at Best Western Albemarle Inn. She was a Driving Instructor for NC High Schools. less
BestWestern AlbermarleInn, General Manager at Best Western Albemarle Inn, responded to this review
I am sorry to hear that we did not meet up to your expectations. We are working hard to improve our housekeeping staff so this does not happen again.