I cannot say enough positive things about this establishment. I surprised my daughter with a weekend getaway to see her favorite southern gospel singer and decided that it would be safer for us to stay overnight rather than make the two and half hour drive back home late at night. After researching several hotels in the area, I decided upon the Best Western. I’m so thankful I did. I made a mistake with the online reservation, selecting the wrong night. I called the hotel, the sweet nighttime receptionist said she would handle it and call me back. In a matter of minutes, she returned my call, reassuring me that the error on my part was corrected. Upon check-in, I found the hotel to be clean, quiet, and more importantly safe. This was a huge concern for me since it was just my daughter and me traveling alone. The afternoon receptionist greeted me by name and was so friendly! The room was extremely clean....I’m a bed checker and I was very impressed. After returning late in the evening from the concert, we found the parking lot to be well lit and we felt safe walking into the hotel. Breakfast the next morning was perfect! The hospitality by the staff....IMPECCABLE! The only suggestion that I have, that honestly the hotel can’t control, is guests slamming doors! It’s common courtesy to gently close the door, rather than allowing it to slam on its own. This lack of respect woke my daughter and I up several times during the night. Again, though, this is something the hotel can’t be responsible for. We will be returning next year for the same concert and will certainly choose the Best Western as our overnight stay! Great job!!!! less
BestWestern A, Operations Manager at Best Western Albemarle Inn, responded to this review
THANK YOU so much for the kind words!!! We are glad you felt safe and we aim to make you feel at home! We cant wait to see you again!