Best Western Albemarle Inn

2300 US Highway 52 N, Albemarle, North Carolina, 28001-8507, United States
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Best Western Albemarle Inn

Welcome to the newly renovated Best Western Albemarle Inn where guests will receive the highest quality of customer service. Our friendly and experienced staffs look forward to making your stay with us a fantastic experience! Centrally located near s show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
2300 US Highway 52 N, Albemarle, North Carolina, 28001-8507, United States

Reviews of Best Western Albemarle Inn

Traveller Overview:
4.5 Rating: 242 reviews
Excellent 65%
Very Good 23%
Average 4%
Poor 2%
Terrible 3%
Rating

meredithj368, wrote review 04/10/2021

Great experience

I'm glad to write a review about our experience at the Best Western in Abermarle, NC. Overall it was comfortable and the staff there were very accommodating and nice! Especially Monica at the front de... more

Owner Response
BestWestern AlbermarleInn, General Manager at Best Western Albemarle Inn, responded to this review
Thank you so much for staying with us and the feedback! It was a pleasure to serve you, your husband, and baby (so cute)! I am glad that it worked out and I was able to accommodate you the extra day that you needed. Hope to see you again on any future trips to NC to visit your family! Take care! Monica Apperwhite, Front Desk
Rating

JAMES H, wrote review 27/09/2021

Ok place

House keeping could have been better,, breakfast was ok not many options. Pool was closed. Dirty towels were left in my room..my daughters room had issues with the smoke alarm,bed was very comfortable... more

Owner Response
BestWestern AlbermarleInn, General Manager at Best Western Albemarle Inn, responded to this review
Thank you staying with us and your feedback on your stay! We are working on the issues with housekeeping and staff shortage. Monica, Front Desk
Rating

shavisae67, wrote review 20/09/2021

Needs Some Updates

The ceiling had mildew and the room was stuffy and had an odor. I was placed on the first floor in a room next to the outside air conditioning units and I heard them come on and off all night. A dirty... more

Owner Response
BestWestern AlbermarleInn, General Manager at Best Western Albemarle Inn, responded to this review
We apologize for the unpleasantness in your room and stay. Thank you for your feedback! Due to a transition in ownership and staff we are working on the issues addressed. Thank you for choosing to stay with and we hope that you will again in the future. Monica, Front Desk
Rating

Tom G, wrote review 16/08/2021

Dirty and unkempt

The staff is wonderful, and the buffet was really good, but after that I wouldn't recommend this hotel for anyone, The seriously need to renovate the hotel, the bathroom had peeling paint, mold on the... more

Owner Response
BestWestern AlbermarleInn, General Manager at Best Western Albemarle Inn, responded to this review
I as sorry to hear that you had a bad experience with us we are in the process of redoing the rooms.I am glad to hear that the breakfast was good
Rating

knmsalmon, wrote review 10/08/2021

No longer a repeat customer

I have stayed at this location several times. This is the last! The room smelled as soon as we opened the door. I had to dust the surfaces, including the coffee maker and coffe pods!! (No way I was g... more

Owner Response
BestWestern AlbermarleInn, General Manager at Best Western Albemarle Inn, responded to this review
I am so sorry that we did not meet up to your expectations. We are going thru a lot of changes in management and housekeeping staff, but that is still no excuse I assure you that we are taking this very serious so this does not happen again. And thank you for bringing this to our attention