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Best Western Airlink Hotel London Heathrow

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Head wherever...from Heathrow.

Best Western Airlink Hotel London Heathrow is a short-haul from the departure lounge, and just as convenient for a stop-off after your return flight. Situated in the heart of Hayes, we are within easy reach of many major towns and attractions, with train and bus links just a five minute walk from the hotel.

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18-22 Pump Lane
For enquiries or to make a reservation please call 0844 3876147*


Hotel is situated 7 minutes walk from train station. To get to Central London is 20 minutes by train. Complimentary offsite Gym facilities with Olympian Fitness, 2 minute walk from hotel.
Bars, Free WIFI, Gym, Restaurants, Twenty Four Hour Service, Lift to all floors
Free internet available throughout the hotel
There is charged parking available onsite.
There is parking available nearby.
Pets: No Pets accepted Guide, hearing and assistance dogs only
Check-in & Check-out
14:00 | 11:00


Dining and Bars


Airlink Restaurant

Enjoy an evening meal in our restaurant - to make even the shortest of stays as homely as possible. Room service is also available 24 hours a day, although our menu is more limited after 10pm. Weekend times (Sat & Sun): Breakfast: 07:30-09:30, Lunch: 12:00 -15:00, Dinner: 17:00- 22:00.

Opening hours

Breakfast: 06:30 - 09:30
Lunch: 12:00 - 15:00
Dinner: 17:00 - 22:00
Weekend times may vary

Lounge Bar

Our bar is open for refreshments from 11am until late. Call in for your favourite tipple or take time out with a hot drink. Want to catch the match? Sky Sports is available in our bar for you to enjoy Premier League Football and other sporting events during your stay.

Opening hours

Weekend times may vary

Location and Attractions

Getting there.

Sat nav users: type UB3 3NB

Send to Tom Tom

Nearest motorway: M4, J4, 3.00 miles
Nearest train station: Hayes, 1.00 miles
Nearest airport: London Heathrow, 3.90 miles
On site disabled parking (2 spaces)

18-22 Pump Lane

What's nearby?


  • Wembley Stadium (9.9 miles)

Cities & Attractions

  • Central London (15 miles)

  • Windsor Castle (11 miles)

  • London Motor Museum (1.6 miles)

  • Beck Theatre (1.7 miles)

  • Buckingham Palace (15 miles)


  • Westfield Shopping Centre (11 miles)

Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0845 620 0506


TripAdvisor Traveller Rating: Rating: Based on 182 traveller reviews
Rating: 5 81
Rating: 4 57
Rating: 3 18
Rating: 2 11
Rating: 1 15

A good 2 night stay

31/07/2018 LeicesterTraveller59, Leicester

I recently stayed here for 2 nights. The hotel is comfortable and welcoming. The staff are pleasant and helpful and the rooms clean and well maintained. The restaurant serves both north Indian and con... more

Owner Response
Louise G, Manager at Best Western Airlink Hotel London Heathrow, responded to this review
Hello and thank you for your feedback regarding your recent stay with us. I apologise that the breakfast was not to your satisfaction and I appreciate the honest feedback. I will certainly pass on your comments and endeavour to improve and understand why the breakfast items were not to standard during your visit. I am pleased to read that overall, you enjoyed your brief time with us and that you found the team friendly and the bedrooms clean and maintained. I look forward to welcoming you back should you have the need to stay in the area again.


26/07/2018 Suzanne C,

Clean, tidy hotel adequate for a nights stay, friendly staff. Unable to cope with food orders for about 30 people many cancelled orders & left to find food elsewhere. However excellent buffet breakfas... more

Owner Response
Louise G, Manager at Best Western Airlink Hotel London Heathrow, responded to this review
Hello Suzanne, Thank you for taking reviewing our hotel and for your kind feedback regarding the team, breakfast offering and cleanliness. I can only apologise for the delay with the restaurant orders, and accept this was a true reflection on the night in question, due to unforeseen circumstances

Great budget hotwl

18/07/2018 hails2016, Taunton, United Kingdom

Stayed here on Sunday night after seeing Eminem. Lovely little hotel with friendly staff with the most comfortable beds ever! It was a very warm night, the air con was fantastic and the beds lovely. V... more

Owner Response
Louise G, General Manager at Best Western Airlink Hotel London Heathrow, responded to this review
Hello Thank you for kind review. I trust the concert was amazing! We are pleased to read that you had a good sleep, so that you were refreshed the following day for your onward journey and that you found us value for money. We look forward to welcoming you back in the future.

Basic hotel with pleasant staff

28/06/2018 BlairK77,

Airlink hotel is a basic hotel with pleasant staff but it's tenuous to infer it's an airport stay, it's on a busy road in the middle of Hayes town centre. The room I stayed in was on the ground floor... more

Owner Response
Louise G, General Manager at Best Western Airlink Hotel London Heathrow, responded to this review
Thank you for taking the time to review our hotel. I will pass your kind comments on to the team regarding their customer service and cleanliness of the room. We offer 52 rooms of which 3 have ceiling windows, these can be opened on request, but we are always happy to change rooms, should we have availability to do so as we appreciate that ceiling windows are not always desired. We hope to see you again in the future, should you be in the area.

misleading web site and a very noisy hotel

13/06/2018 Kevin C, Solihull, United Kingdom

The hotel room was very noisy and all road noise was as clear as if the window was wide open. Website was misleading in stating car parking available but not that this was chargeable on arrival resul... more

Owner Response
Louise G, General Manager at Best Western Airlink Hotel London Heathrow, responded to this review
Dear Kevin Thank you for your feedback, I apologise that you found your room noisy we have acoustic triple glazing and throughout the hotel and would of changed you to another room at the rear of the hotel if you had requested. We offer a hot buffet breakfast and would like to understand what we could do better to improve should you wish to contact me direct. I am sorry we did not meet your expectations, and I value your feedback.