Does what it says on the tin...
02/12/2017 AngloItalian78, Aylesbury, United Kingdom
This is a hotel that has a good location in terms of reaching Heathrow or other parts of West or North West London. Visitors should be aware, however, that through no fault of the hotel, it is located... more
This is a hotel that has a good location in terms of reaching Heathrow or other parts of West or North West London. Visitors should be aware, however, that through no fault of the hotel, it is located in a very rough part of London, so valuables should not be left in cars and walking after dark is better in groups rather than alone.
While I didn't like the cynical £10 charge for overnight car parking (I guess this is how they put people off using the car park as there is very limited number of spaces), the price of the double bedroom for single use on a Saturday night was outstanding value for inside the M25 at just £41/night thanks to me joining the Best Western rewards programme for free.
The room itself was cramped, and there was only a shower (no bath) but again for a touch over £40, the room was clean, the bed comfort was average but acceptable and the breakfast was ok. The staff were also very pleasant and helpful.
My only real gripes were a) only two tiny windows in my bedroom which were really high up so the room felt a bit prison like, needs larger Windows to let real daylight in and b) some of the food items at breakfast were very poor quality such as the sausages.
Overall, a useful backup hotel with great value should other hotels not be available in the area. less
Surinder S, Manager at Best Western Airlink Hotel London Heathrow, responded to this review
Dear Trip Advisor Member
Thank you for your comments on your recent stay at Best Western Airlink Hotel.
It really matters to us that our guests enjoy every aspect of their stay, and for this reason, your feedback is very much appreciated as we endeavour to improve standards and meet all our customer needs. On behalf of the entire team at Airlink hotel, I'd like to apologise that we failed to achieve our goal on this occasion.
May I request you to email on firstname.lastname@example.org in regards to your issues with your reservation details so a full investigation can be carried out.
We would like to welcome you back in the near future, to show we can provide the service that you would expect - for the best rates and the quickest ways to book please visit our website.