Remodeled room is beautiful
11/02/2018 worldview2016, Newport Beach, California
This hotel is a place you need to be cautious about. Seriously understaffed in all areas. I have stayed all over the world and I’ve never seen a hallway outside my door covered in piles of laundry, so... more
This hotel is a place you need to be cautious about. Seriously understaffed in all areas. I have stayed all over the world and I’ve never seen a hallway outside my door covered in piles of laundry, so bad we could hardly go through it, trays of room service that were there since breakfast, it was evening. The one person at the front desk is rude. The beach is great for walking the dogs and people. The room service food from the dining room is adequate. They need to discount this place. Also besides them saying that they had finished the 6th floor that wasn’t true. It’s loud with the construction and again she lied about the times they’re working. There was also a huge blast that shock the whole building at 5 am. Be warned. less
Judy K, General Manager at Best Western Agate Beach Inn, responded to this review
I want to apologize for the problems and cleanliness. This was not suppose to of been that way. Yes we do still have renovations going on and there is still items on the 6th floor that has not been completed due to renovations going on it will be last. We are trying very hard to keep up with the schedule of the workers and I know they are not suppose to start until a certain time each morning. I am sorry about the huge blast at 5 am but I can assure you it was not created from our hotel. I do hope that you will come back and stay with us again. Thank you for your review!