Aiden by Best Western @ T'aim Hotel

I checked into this place at around 11:15 pm on a Thursday night. I was given a room on the first floor and when I walked in the window was wide open, all the drawers were open and the room had clearly just been rifled through. I left immediately and went to the Hampton Inn across the street. This hotel clearly doesn’t have any sort of safety standards and I would not recommend it whatsoever, especially for those traveling with children. less

We were disappointed that the casino was full but this was a much better and cheaper choice. The front desk staff was very friendly the room rate was very reasonable for a king size room. Our room was very clean and the beds were extremely comfortable as well as the pillows. After we settled in we went down to the bar area had a drink and listened to the very good lounge singer. I thought our experience was very nice. less

Upon entering room it was clear that no one took the time to clean it.. Found that in the bathroom a soap scum lined the shower and a film was in the drain... When we complained about the room the manager became extremely defensive pretty much calling us liars. About a week later I recieved a letter in the mail telling me my card was charged another $270 for smoking in the room. I DONT EVEN SMOKE! TOld me they had proof less

On 1/31/2020 my wife, cousin, and I booked a room here so we could have a good time at the Nelly concert. When we returned from the concert I went to take a shower and the drained was taken out with hair around it just sitting on the floor in the shower. There was pubic hairs on the shower walls. I have pictures, and showed them to the women at the front desk and the manager in the morning when we checked out. They refused to give me a discount, told me we should have came down at 1:30am so we could change rooms. Today I recieved my credit card statement and saw there was an extra charge of $270. I called and spoke to the manager Gina she said that we had smoked in the room. We did not smoke in the hotel. Still refusing to do anything about the dirty shower. less

Quality Inn was clean and comfortable. I was happy to see a microwave and mini-fridge. The coffee was great. The breakfast had a nice variety. The people were friendly and helpful. It was in the perfect location for what I had to do the next day. I would definitely stay again. less