Aiden by Best Western @ T'aim Hotel

We have stayed here many times (n both winter and summer) and are extremely happy with everything. The rooms are very comfortable and warm in the winter and good AC in the summer. The breakfast is great (juice, awesome muffins, yogurt, eggs, waffles etc etc) and the pool is really nice. I can't comment on the fitness center because I never used it, but it is there if you're so inclined. The front desk staff is very friendly and helpful (especially Jessie and Paige) and the business center has 2 computers and printer. We always got our wake up calls on time and the amenities in the bathrooms are good. There is also a restaurant attached to the building but I don't think it's operated by Quality Inn. There are other stores in the immediate area so if you need to buy something at the last minute, you can walk to the other stores. The prices are competitive and as long as we can still get a good price for the room, we will definitely be staying there again because we have family in the area. less

So extremely disgusted. Will never stay in a quality inn again. Not only did we find bed bugs but when we spoke to the girl at the front desk she was awful . We literally had one of the bugs in a ziplock bag to show her. We were calm enough to understand this kind of thing happens but after the way the staff responded and refused to do anything, will never stay in a quality inn again less

I checked into this place at around 11:15 pm on a Thursday night. I was given a room on the first floor and when I walked in the window was wide open, all the drawers were open and the room had clearly just been rifled through. I left immediately and went to the Hampton Inn across the street. This hotel clearly doesn’t have any sort of safety standards and I would not recommend it whatsoever, especially for those traveling with children. less

We were disappointed that the casino was full but this was a much better and cheaper choice. The front desk staff was very friendly the room rate was very reasonable for a king size room. Our room was very clean and the beds were extremely comfortable as well as the pillows. After we settled in we went down to the bar area had a drink and listened to the very good lounge singer. I thought our experience was very nice. less

Upon entering room it was clear that no one took the time to clean it.. Found that in the bathroom a soap scum lined the shower and a film was in the drain... When we complained about the room the manager became extremely defensive pretty much calling us liars. About a week later I recieved a letter in the mail telling me my card was charged another $270 for smoking in the room. I DONT EVEN SMOKE! TOld me they had proof less