Aiden by Best Western @ Cape Point

the clubs are closed but the hotel is open. huge parking lot party , and you can get high just walking the halls. dont expect much sleep, from the noise, or odor. during the day it looks to be a great hotel. but once the sun sets, beware. less

Excellent curb appeal, immaculate lobby and indoor pool area. Every staff member I came in contact with was super friendly. Rooms were well appointed, clean, and spacious. Loved the walk in shower! Prime location. Would definitely return! less

I stayed at the Aiden @ Cape Point with my children. I purposely chose this hotel due to it's proximity to local attractions and also that when I called the hotel I was told that both of their pools were open. When I arrived check in was a little delayed due to the fact that they were trying to assign my room but they were having computer issues. Once we were checked in my kids were excited to head down to the pool. When we got to the pool we discovered that it was CLOSED. Nothing was mentioned at check in and I was told that it had just closed that morning. Disappointed, but assured that it may be open the next day we moved on. Back in our room when we tried to turn the TV on we discovered the remote did not work because someone had removed one of the batteries. Not a big deal, but still took some time to rectify. The next morning after putting some items in our in-room refrigerator the night before, including medication, I discovered that our refrigerator had been unplugged. We had to throw out the food items we had in there. The pool did open up the next day, but it was very over chlorinated and there were large clumps of hair in the water, very gross. Most of the issues with this hotel are minor, but when put all together makes for a disappointing stay. Some improvements that could be made to the room would be the bathroom doors. The room we stayed in only had a barn door on the bathroom which did not leave much privacy since there was a large gap between the door and the wall. Also, we were only given 3 towels for 4 guests. And the dead-bolt on the door did not work. With some improvements to checking room details this hotel has potential. less

We had an awesome time here. Rooms were immaculate and service was top notch! Highly recommend this beautiful hotel.Pool areas were very clean. They offer a fee continental breakfast every morning. They also have a lovely restaurant with ample food choices to fit everyone’s needs. Very friendly and accommodating front desk personnel. Special thanks to Rita and Deidre. less

Place is cleanish, staff is friendly, rooms are ok. That also ends the nice things to say. Second time we’ve stayed. First time was loud at night. Unruly kids not being managed by the staff on a holiday weekend. Had the sense they already had our money and didn’t want to bother dealing with drunk kids. This time, just off season but would have thought it was the test trial weekend. Continental breakfast was a joke, cereal no milk, half a donut wrapped up, I mean not prison food, but just stop advertising it as a perk. I wouldn’t have cared if I didn’t see it. I reserved a king room, they didn’t know when that would be available (some random excuse) and said I could have two queens now. Sprung it on me, I didn’t want to wait, felt obligated to take it and I also wanted to relax. Outdoor pool advertised as open, closed the entire week, some issue. Indoor pool closed one day too, on a colder day. Some other issue. Mind you this place opened a year ago. Cherry on top was we came home from the beach and the water to my room was shut off. No restroom, no shower for a couple hours. Front desk had no idea, was gonna send someone up, no one showed. Water came back a few hours later. All these aren’t life threatening issues, not the end of the world. Probably a little bit of first world issues. But for my first world vacations I won’t be back to this hotel. less