The Best Western in West Yarmouth is a beautiful, almost brand new hotel. The lobby is very well laid out with an adjacent bar, restaurant and swimming pool. My room was a very pleasant surprise. S... more
The Best Western in West Yarmouth is a beautiful, almost brand new hotel. The lobby is very well laid out with an adjacent bar, restaurant and swimming pool. My room was a very pleasant surprise. Spacious and airy with tasteful décor in Cape Cod style. The bed was very comfortable and the TV screen was huge! Fridge in the room, large bathroom, more than enough towels. A very comfortable and pleasant place to stay. The staff; however, is a very different story. I had ordered food delivered and went to the front desk to ask for silverware. The woman, who rudely remained on the telephone, took out a plastic fork and spoon (no knife) and threw them onto the counter which, in normal times would not be terribly bad. However, in times of Corona, instead of placing them in a cup and handing them to me, the bitter woman threw them under the plexiglass at me with no respect, class or style. Although I did not let this crude interaction ruin my stay, it did mar it . less