Aiden by Best Western @ Cape Point

We were very excited to hear that the old Cape Point Hotel was remodeled and opening as a new hotel. The person I spoke to on the phone (Ryan maybe?) was very helpful in describing what had been done to the property and we couldn’t wait to get down to the Cape. What a disappointment. The girl as the desk was very nice and we got our keys and drove down to the side entrance. It was locked and our keys didn’t work. We drove back to the desk and ended up just walking down the long hallway to our room. We unloaded our luggage and went to hang up our clothes but there was no place to hang them? A bunch of hangers in the drawer but no hooks. Not a huge deal but why have hangers? We walked around the hotel and looked at the cafe and bar (restaurant wasn’t open yet). They did a nice job on the pool although it’s a little smaller than the old Cape Point and they don’t have the hot tub anymore. We drove down the street and had a drink at Red Face Jacks since the bar wasn’t open yet and came back to the hotel to take a shower and change. No hot water. None. Not even warm. Called the desk and they told me they were working on the issue and that we should run the water in the shower and the sink until it got hot. We ran it for over 20 minutes. Same problem in the morning the next day and then the day of check out. To add insult to injury we were overcharged on our credit card We won’t be returning less

This is a recently remodeled property, very modern and beautiful. The bed was extremely comfortable, the pillows were fluffy and not too soft, and the room was large. The only drawback was the lack of a closet in the room - there were three hooks to hang our clothes, including our coats. We stayed here on Thanksgiving night, and had a suit jacket to hang up as well as winter coats. The winter coats ended up over the backs of the chairs, but that’s minor in the grand scheme of things. less

Stayed here as a couple in Sept 2019. Great Hotel for price. Nice indoor pool. Would definitely return again. Close to a lot of restaurants as well and biking areas, Beaches and Ferry if you want to travel to MV or Nantucket. less

I have had two one night stays here over the past month. When I do a short stay, I look for a good price, clean room with a comfortable bed and a good hot shower in the morning. Aiden is a Best Western that has been renovated to a boutique style hotel. The decor is Cape Cod themed with a kind of Ikea modern twist. The rooms on each stay were very clean with comfortable beds. The furnishings are modern and a little minimal, but perfectly functional. Amenities included in room mini fridge, safe, hair dryer and coffee maker. I did like the track door on the bathroom and the fact that the walk in shower had a real glass sliding door instead of a curtain, to keep the water in the shower and not all over the floor. The drawback was that the shower itself had very poor water pressure and temperature. On both stays, the pressure was weak to the point of trickle and the temp went from lukewarm to cold very quickly. I did not eat at the restaraunt, but the first time I stayed, I wanted a drink before retiring, only to find the bar closed at 10 pm, which I thought was a bit early. The next time I stayed, I went down the road for some dinner, music and drinks at a pub instead of hanging at the hotel. So, while the price was good, I'm not positive I would do an overnight stay here again. There are plenty of resorts in the area that have offseason rates and a few more onsite options. less

brand new hotel - obviously a new chain from Best Western. Good location - great rooms - liked the interiour design BUT .... why is there a fridge next to the bed ??? and why was there no chair in the room. The room is soo huge and we had to sit on our beds (which are high and even we are tall people we had problems) to put on our shoes. Positive - because we didnt had regular coffee pads for the coffee machine in the roome we got 2 cups of free coffee Negative - to charge for coffee is not right when all the other chains + motels/hotels give it out for free. The NO breakfast is another thing - if you are used to BW you would think you get breakfast included What you could improve is with a nightlight in the bathroom, a not so bright alarmclock, more TV channels (or a Netfix button) and some really hard pillows. Also I think its time to rethink all the little bottles in the bathroom - its a waste (specially soaps) and you should think more eco in this way. less