Aiden by Best Western @ Cape Point

476 Route 28, West Yarmouth, Massachusetts, 02673-4841, United States
based on 104 reviews Trip Advisor Logo
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Aiden by Best Western @ Cape Point

Our brand new 116 guest rooms and suites are designed to facilitate a peaceful and productive experience including free high-speed wireless Internet and mini fridge. From the vibrant decor to the signature Aiden by Best Western Cape Point amenities show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
476 Route 28, West Yarmouth, Massachusetts, 02673-4841, United States

Reviews of Aiden by Best Western @ Cape Point

Traveller Overview:
4.0 Rating: 104 reviews
Excellent 63%
Very Good 12%
Average 11%
Poor 5%
Terrible 6%
Rating

aalexandragabrielle, wrote review 14/01/2021

Amazing hotel !

Super clean , pool was spotless and all areas of hotel completely clean! Rooms are good size and big enough for families highly recommend not to mention caring front desk staff . Comfy beds , clean ro... more

Owner Response
Frank Turrill, Guest Services / Front Office at Aiden by Best Western @ Cape Point, responded to this review
Thank you for taking the time to review us regarding your recent stay at our property. Your business is very important to us and we value your feedback. We are glad to hear that you enjoyed your stay with us. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices for our Breakfast and enhanced Cleaning procedures for our pool areas as well as guest rooms. We appreciate your business and hope to see you again soon. As Always, Thank you for choosing Aiden by Best Western. We appreciate your loyalty to our brand.
Rating

artblackburn2020, wrote review 30/12/2020

Great hotel, terrible front desk staff!

Great hotel! Very comfortable bed with crisp, white sheets and pillows forever! Flawless cable and internet. Very modern shower as the hotel is only one year old. Iron and board present. Two beau... more

Rating

cmaas20, wrote review 28/12/2020

Privacy & Relaxing

My fiancé & I stayed here after the chaos of Christmas shopping and cooking. We just wanted a night for ourselves to unwind and have peace and quiet. We had called before booking our stay to ensure th... more

Owner Response
Frank Turrill, Guest Services / Front Office at Aiden by Best Western @ Cape Point, responded to this review
Thank you for taking the time to review us regarding your recent stay at our property. Your business is very important to us and we value your feedback. We are glad that you were able to have a relaxing and private escape from the chaos of Christmas. I thoroughly enjoyed meeting you and we hope you will come back to see us again soon. We appreciate your loyalty to our brand.
Rating

Mary K, wrote review 10/12/2020

New, clean, noisy

New rooms were very clean and the staff were friendly. The room was large and serviceable. But the walls were paper thin. I could hear all of the activities in the next room. All day and night. Some ... more

Owner Response
Frank Turrill, Guest Services / Front Office at Aiden by Best Western @ Cape Point, responded to this review
Thank you for the positive accolades and providing us with this feedback. Without feedback such as this we are unable to make the necessary changes that ensure guest satisfaction. We will work diligently on rectifying these issues and address them with the appropriate departments. We hope for the opportunity to host you again soon. As Always, Thank you for choosing Aiden by Best Western.
Rating

Art B, wrote review 02/12/2020

Beautiful, Brand New Hotel with Ugly Staff

The Best Western in West Yarmouth is a beautiful, almost brand new hotel. The lobby is very well laid out with an adjacent bar, restaurant and swimming pool. My room was a very pleasant surprise. S... more