Best Western Inspires over 700 Years of Loyalty from Member Hotels

Best Western Great Britain recognised the loyalty of its members at the Best Western Awards, supported by Taittinger. The awards, hosted by BBC’s Nigel Barden, celebrated the largest collection of independent hotels in Great Britain.

The ceremony, which is part of the Annual Members Conference, took place on Tuesday 24th January at the Celtic Manor Resort in Newport, Wales. Best Western presented 40 of its brilliantly different member hotels with bespoke plaques for a collective 755 years of loyalty to the brand, with 20 of the hotels awarded having 20 years of membership or more.

Best Western Great Britain offers independent hotels the opportunity to maintain their individuality and differences whilst under the protection of an internationally renowned brand with global reach, economies of scale, national promotions, international marketing and support. The membership organisation works closely with its hotels to incorporate them into the suitable brand (BW Premier Collection, Best Western Premier, Best Western Plus, Best Western), uniting them in marketing and sales campaigns and yet supporting their individual needs as independent properties.

Best Western AMC members
Best Western AMC 2017
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Rob Payne, CEO of Best Western GB said:

“These awards are a moment for us to stop and recognise the excellence within our membership. Our 250+ independent hotels encompass a huge variety of types but they all have one thing in common; to provide personal experiences that delight our guests and it’s fantastic to recognise those that go above and beyond.

What makes Best Western stands out is that each and every hotel is able, and in fact encouraged, to keep its individuality and personality, giving us a collection of unique properties within the portfolio of brands - some of our members have been operating as independent family-run businesses for over 40 years!”

In addition to the plaques awarded to the 40 hotels with long membership, hotels were also awarded for outstanding customer service and contributions to local communities. A full list of results can be found below. 

A full list of results can be found below.



Jewel of the Year, sponsored by Knight Frank

Mihai – Tiberiu Georgescu, Best Western Ilford


Making a Difference Locally, sponsored by Best Western and Beacon Charitable Trust

Best Western Moores Central Hotel

Best Customer Experience, sponsored by Vision Support Services.

Small winner:
Best Western The Grange at Oborne

Medium winner:
Best Western Plus Milford Hotel

Large winner:
Best Western Plus Ullesthorpe Court Hotel & Golf Club

Best Western Hotel of the Year Award, sponsored by Mitre Linen

Small winner:
Best Western Greater London Hotel

Medium Winner:
Best Western Premier Mount Pleasant Hotel

Large winner:
Best Western Plus Knights Hill Hotel & Spa

Fans Favourite Award, sponsored by RBS

Castle Green Hotel in Kendal, BW Premier Collection

Outstanding Contribution Award, sponsored by Fleurets

Best Western Forest Hills Hotel

Rewards Insider Hotel Award, sponsored by Guestline

Dean Court Hotel, BW Premier Collection


Hotels awarded the plague for loyal membership;

5 years of membership; Best Western The Queens Hotel, Best Western Plus Windmill Village Hotel, Golf & Leisure Club, Best Western Deincourt Hotel, Best Western Forest Hills Hotel, Best Western Angel & Royal Hotel, Best Western Nottingham Derby, Best Western London Highbury, Best Western Beamish Hall Hotel, Best Western Plus Pinewood on Wilmslow, Best Western Old Mill Hotel & Leisure Club, Best Western Oaklands Hall Hotel, Best Western Palace Hotel & Casino, Best Western The Crianlarich Hotel and Best Western Passage House Hotel.

10 years of membership; Best Western Plus Reading Moat House, Best Western Plus Stoke on Trent Moat House, Best Western Higher Trapp Country House Hotel, Best Western Kenwick Park Hotel, Best Western Glasgow City Hotel, Best Western West Grange Hotel, Best Western Walworth Castle Hotel and Best Western The Cromwell.

15 years of membership; Best Western Corona, Best Western Burns Hotel, Best Western Carlton Hotel  , Best Western Bradford Guide Post Hotel, Best Western Garfield House Hotel and the Best Western The Birch Hotel.            

20 years of membership; Best Western New Kent Hotel; Best Western Plus Manor House Hotel; Best Western Kings Manor Hotel; Best Western Hotel De Havelet; Best Western Crown Hotel; Best Western Mayfield House Hotel; Best Western Weston Hall Hotel and Best Western Frensham Pond Hotel.

30 years of membership; Best Western The Jersey Arms, Best Western Compass Inn, Best Western Plus Old Tollgate Hotel and Restaurant, Best Western Westley Hotel, Best Western Plus Orton Hall Hotel & Spa and Best Western Queens Hotel.

35 years of membership; Best Western Dower House Hotel & Spa, Best Western Aberavon Beach Hotel and Best Western Glenridding Hotel.

40 years of membership; Blunsdon House Hotel, BW Premier Collection and Best Western Red Lion Hotel.

For more information about Best Western or the awards please contact Sophie Kelk and Miranda Harle at or call 020 7326 9880.


Editors’ notes:

Best Western GB is the largest collection of independently owned and family run hotels in Great Britain. Our 250+ properties have over 42,000 years of history between them and hundreds of stories to share too. From the oldest purpose built hotel in Europe, the hotel with the best room-with-a-view in the world and the hotel which hosted the honeymoon of Hollywood royalty, Richard Burton and Elizabeth Taylor.

For more details about Best Western GB properties visit or to hear more Best Western GB stories and to arrange a press trip please contact the Communications Team.

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