Best Western Rewards® Get More Stay More Gift Card Promotion
Dates: December 2 2019 – February 2 2020
Frequently Asked Questions
Q. The promotion offer is “Get More, Stay More Gift Card Promotion’
All Rewards members who register for the Gift Card promotion at www.bestwestern.co.uk/rewardsrush4 and complete an eligible stay between 2 December 2019 and 2 February 2020 at a Best Western branded hotel worldwide will receive a £10 Gift Card following their first stay, a £20 Gift Card following their second stay and a £30 Gift Card following their third stay. By ‘eligible’, we mean a stay that is eligible to earn Rewards points.
Q. What is an eligible stay?
A. An “eligible stay” for the purpose of this Promotion is defined as one or more consecutive nights at the same Best Western branded hotel, at a rate eligible for earning points or airline/partner rewards, with the exception of a stay booked through an online travel agency, a stay booked through a tour operator, or a stay booked at a special discounted rate (see Best Western Rewards program rules for further information on eligibility criteria). Multiple check-in/check-out at the same property with less than 24 hours between check-out and check-in will only count as one eligible stay. Eligible stays which take place during the Promotion Period must be completed on or before February 3, 2020 to be counted towards the Promotion.
Eligible stays completed prior to promotion registration and Best Western Rewards enrollment/membership will not count.
Q. Are bookings through a 3rd party / Online Travel Agent site eligible?
If a reservation is booked through a 3rd party/OTA site, and the new member is registered for the promotion, and the hotel posts the 500 one-time sign up points to the new members account, and the new member provided a valid email address at the time of enrollment, this would count as a qualified stay and a gift card would be sent.
This is only for the first stay in which a new member is enrolled in the BWR program, subsequent stays where the guest continues to book on a 3rd party/OTA site are not eligible.
Q. How long will it take for the Rewards customer to receive their Gift Cards?
A. Gift Card(s) will be delivered by email only within 1-2 weeks after the completed eligible stay. Member must have a valid email address on file to be issued and receive the Gift Card.
Q. Is there a limit to the number of Gift Cards a Rewards member can earn?
A. There is a limit of three (3) Gift Cards per Rewards Member during the Promotion Period totalling £60.
Q. What currency will the Gift Cards be issued in?
Members will earn one (1) £10, $10 USD/CAD Gift Card following the completion of the first eligible stay, one (1) £20, $20 USD/CAD Gift Card following the completion of the second eligible stay, and one (1) £30, $30 USD/CAD Gift Card following the completion of the third eligible stay.
The Gift Card(s) will be issued in the Member’s local currency, where available. Customers who reside in countries where their main currency is GBP, USD, CAD or EUR will receive Gift Card(s) in their respective currency. If the Member’s local currency is not listed, USD Gift Card(s) will be issued.
Q. Do Best Western Rewards members need to beREGISTEREDfor this promotion to be eligible for this promotion?
A. Yes. Best Western Rewards members must be REGISTERED for the promotion PRIOR to their first eligible stay applied to the promotion to qualify .Best Western Rewards® members can register for the promotion online at www.bestwestern.co.uk/rewardsrush4 by logging into their Best Western Rewards account profile and registering through their profile, or at the hotel front desk, where available.
Q.If a guest doesn’t receive their Gift Card within 1 month from the completed stay, who should they contact?
A. Please contact Best Western Rewards® Customer Care at 0800 042 0338.
Q. Can all Best Western Rewards members participate?
A. Yes. All Best Western Rewards member can participate in the offer regardless of their home country.
Q.Why doesn’t Best Western automatically register all existing Best Western Rewards members into the seasonal promotions?
A. Asking customers to register for promotions engages them into our Best Western Rewards program and to our brand, and ensures that Best Western is in their consideration set. It also helps us measure the effectiveness of our promotions allowing us to continue to promote some of the richest offers in the market today. We want you to have a choice