The Queen at Chester Hotel, BW Premier Collection

City Road, Chester, Cheshire, CH1 3AH, England
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Rooms & Rates

Your Stay

Check in
Fri, 14 Jan
1 room (1 adult)
Check out
Sat, 15 Jan

Rooms & Rates

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There is charged parking available onsite.
Free WIFI available throughout the hotel
Check-in & Check out
16:00 | 11:00

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The Queen at Chester Hotel, BW Premier Collection

Landmark Chester hotel with a roll call of famous guests.

Built opposite Chester station to serve first-class rail passengers, The Queen at Chester Hotel, BW Premier Collection (formerly a Hallmark Hotel) has an illustrious past. This magnificent brick and stucco Italianate building was said to be the fir show more

We will not be serving Evening Meals on Friday, Saturdays and during the Festive Period from mid November until the 31st December due to Christmas Functions. We do apologise for any inconvenience this may cause.
24 Hour Room Service, Bars, Free WIFI, Lift to all floors, Pets Allowed, Restaurants
There is charged parking available onsite.
Pets accepted
On request, charged £20.00 per pet per day.
Free WIFI available throughout the hotel
Check-in & Check out16:00 | 11:00

COVID Safety

We have taken extra steps to ensure your health and safety during your stay at our hotel. Click here for further details

City Road, Chester, Cheshire, CH1 3AH, England
What 3 Words: ///gloves.ridge.they

Restaurants & Bars

Good food and drink are essential ingredients for any getaway and our hotel restaurants and bars don’t disappoint. From breakfasts that leave you raring to go, to evening meals with the wow factor we’ve got all your culinary needs covered.

  • King's Grill
  • Waiting Room Bar and Lounge
chester-the-queen-dining-03-84298.jpg

King's Grill

Tuck into wholesome grub in the light and airy contemporary surroundings of the King's Grill, open for breakfast and dinner. Cooked with fresh, seasonal ingredients, dishes at The Queen at Chester, BW Premier Collection by Best Western include smoked haddock mornay, vegetarian curry and our legendary stacked burgers. We also serve super-healthy salads and gluten-sensitive options. And don't forget to leave room for dessert - sticky toffee pudding or chocolate brownie anyone? Our delicious breakfast buffet is popular with guests and non-residents alike. Set yourself up for the day with our selection of fruit, cereals, pastries, juices and hot breakfast offerings.

Opening hours
Breakfast: 06:30 - 09:30
Dinner: 18:30 - 21:00
Weekend times may vary
chester-the-queen-dining-01-84298.jpg

Waiting Room Bar and Lounge

Enjoy lighter bites while sampling the finest cask ales or cool cocktails in our historic Waiting Room Bar and Lounge. Our bar menu includes hot and cold sandwiches, Welsh rarebit, pies, bubble and squeak, and beer-battered fish and chips. Afternoon tea is served in the Albert Lounge, against a backdrop of historic photographs and a large open fireplace. Sink into one of the comfy chairs as you indulge in finger sandwiches, homemade scones and of course, a glass of fizz.

Opening hours
10:00-00:00
Weekend times may vary

Packages

Need some extra inspiration or just fancy a little bit more from your stay? We've got you covered with our exclusive packages! Take a closer look at our tailor-made packages, created to make your stay even better so you can sit back and relax, knowing you're in for a real treat.

  • Food & Drink
  • Attractions & Events

Package Types

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Food & Drink
Attractions & Events

Packages

The Queen at Chester Sunday Stayover
1 Night
Stay one-night on a Sunday Night at the Queen at Chester Hotel, enjoy a three-course dinner, breakfast the following morning, a complimentary upgrade (subject to ava...
Check availability
Queen at Chester Business Traveller Midweek Stay
1 Night
Stay between Sunday and Thursday and enjoy this midweek offer. Overnight accommodation, breakfast and a drinks voucher.
Check availability

Weddings

Our wonderful Grade II-listed Italianate building is a dreamy setting for your big day. Inside, the theatrical four-storey staircase with ornate iron balustrade provides a show stopping setting for photographs, while outside there's an elegant Italian terrace garden with marble arches, classical sculptures and lush foliage. With eight different event spaces, The Queen at Chester, BW Premier Collection by Best Western can cater for every type of reception, civil ceremony and partnership. We have two al fresco spaces and six banqueting suites that suit anything from an intimate gathering to a party of 300 in the Colonnades Ballroom. In this room, a spectacular chandelier gleams from the ceiling and there's mood lighting throughout. The hotel has been hosting weddings for more than 150 years and, over that time, we've learned exactly how much careful planning it takes to put on a day to remember. You'll love our attention to detail. At the end of a wonderful day, retire to the honeymoon suite with its stunning four-poster bed and feature bath.

Meetings & Events

In the heart of Chester, opposite the railway station, The Queen at Chester, BW Premier Collection by Best Western is in a prime location for corporate events.

Not only are we handy for those travelling by train, we're also close to the M53 and M56 motorways, and there's ample parking onsite. We have a fantastic reputation when it comes to hosting conferences, meetings and teambuilding days, and many blue-chip companies return to us time after time due to the professionalism of our event planners. With 11 conference rooms to choose from, you're sure to find the perfect space for your event. While some suit small gatherings such as board meetings and training sessions, the magnificent Colonnades Ballroom can hold up to 400 delegates. Many of our rooms combine elegant Victorian features with hi-tech communications and presentation technology to give events a cutting edge while still maintaining bags of character. We're also well-equipped to host prom nights, hen parties, baby showers and fundraising events.

Available Room Set Ups

The below information shows the capcity of each meeting room based on the room setup type.

Room Name Theatre Classroom U-Shape Boardroom Banquet
Palazzo
120 24 26 24 80
Jubilee
120 24 0 24 100
Victoria
70 26 30 25 60
Edward
40 15 20 20 20
Prince Albert
30 8 16 16 0
Disraeli & Gladstone
25 8 0 12 0
Consort
0 0 0 4 0

Reviews of The Queen at Chester Hotel, BW Premier Collection

Traveller Overview:
4.0 Rating: 3929 reviews
Excellent 52%
Very Good 27%
Average 9%
Poor 5%
Terrible 4%
Rating

Bill S, wrote review 06/07/2022

Good Situation

We stayed here as we were catching an early train the following morning. We were able to leave our bags at the hotel for the day which was very good. The room was very warm but we could not open the ... more

Rating

holliep729, wrote review 03/07/2022

Quirky, love it

Quirky, cute hotel We booked to stay here the day after we got married to have a little down time We stayed in the Queen Elizabeth II room and it was clean and spacious. Bed was super comfy Breakfast... more

Rating

daisychain6, wrote review 02/07/2022

Very nice

Beautiful room and public facing rooms . Staff efficient and friendly . All very clean . Only downside was our bedroom window was open and too high to reach and noise from street outside was quite lou... more

Rating

tara-D1992, wrote review 02/07/2022

Queenly, querky & beautiful

I had a wonderful stay at The Queen with my mum. The hotel is really beautiful and in such a convenient location. Jessica on the reception was absolutely fantastic. So professional and welcoming. Sh... more

Rating

Jsfulham765, wrote review 30/06/2022

Noisy dump

It’s a typical English hotel. The staff are their best asset. The rooms are hit and miss. The new extension is ok but the main hotel is dreadful - dated decor and the noise from the function going on ... more

Owner Response
Oana Chiriac, Other at The Queen at Chester Hotel, BW Premier Collection, responded to this review
Dear Jsfulham765, Thank you very much for taking the time to review your recent stay at the Queen at Chester Hotel. It is always disappointing to read that one of our guests did not enjoy their stay to the maximum, and for that we would like to apologize. We are though glad to see that our team has made a good impact on your stay. We hope to welcome you back soon, and please let us know if you would like a quiet room, and we will make sure to accommodate your request. Kind regards, Oana Chiriac

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