Superb country manor with excellent leisure facilities. A sensible booking policy was in place to ensure that everyone was safe and could enjoy a relaxing swim. The staff listened carefully to our requests and exceeded our expectations. The restaurant/ bar manager catered for our dietary requests and the chef created delicious food throughout our stay. This is a comfortable hotel in beautiful grounds. Some area are a little tired, but this is to be expected of a period property. We thoroughly enjoyed our stay and will definitely return. Thanks to all of the staff for making our stay so memorable . less

I stayed as part of a coach holiday over Christmas 2021. The staff were very welcoming and pleasant but no always available when needed eg when needing bar service. The room was spacious with a comfortable bed but the bathroom looked a little tired (chips in the bath enamel and floor tiles, dull paintwork.) The food was well cooked and large portions but the presentation left something to be desired and the hotel has perfected the art of serving warm - not hot - food. Having completed selection of dinner meals for the whole stay, there was no designated seating and hence the waiting staff had no clear idea where to deliver the plates of food. Little was offered in the way of seasonal entertainment. The Covid outbreak may have had an affect leading to these comments. I would not stay here again. less

A dreadful stay at this hotel (on a Sunday night) and as per other reviews on here we were subjected to noisy screaming and shouting from other residents in the corridors until 4 A.M, despite witnessing an absolute drunken rabble of teenagers being evicted from the premises earlier in the evening whilst we were trying to enjoy a drink in the bar. Not a pleasant experience.I am sorry but comments such as 'we patrol the corridors' are inaccurate. There is absolutely no way that anybody could have not been aware of the noise and disturbance going on for hours on end within this hotel during our stay. The phone to reception was taped up and there was no way that we were willing to get dressed and walk tp reception in the early hours to report this. Appreciating the apology the following morning and the reduced rate for our stay I would have preferred some sleep! Sufficient to say that if we had stayed at another well known chain hotel we most certainly would not have paid.Possibly my worst hotel stay ever. less

The staff and food was amazing. Our room was lovely with a comfy bed and even a bath (which isn’t that common in hotels) the facilities were great but the only thing letting it down was sleep quality. The room go very hot and I was either kept up by the boiler churning and popping, or drunk guests trying to get in our room or running up and down the corridor. I understand there was a party but guests should be considerate of others. less

We booked our company Christmas party here and the overall event was very organised considering the current covid circumstances. All the staff were wearing masks serving food and drinks and all very helpful and accommodating. One of the members of staff, Sophie, looked after our table immensely. Even though she was rushed off her feet, if we needed assistance she was straight over to us and nothing was too much trouble. Thanks to the team and especially Spohie for making the evening a relaxed and comfortable one! less