Manchester Airport Stanley Hotel, BW Signature Collection
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Manchester Airport Stanley Hotel, BW Signature Collection
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Reviews of Manchester Airport Stanley Hotel, BW Signature Collection
MJM666, wrote review 13/07/2020
Avoid - Should be demolished
Stayed at the Hallmark for one night while attending a work Christmas party. Room was dated and tired, in need of full refurbishment, especially the bathroom. Room had not been vacuumed well, furnit... more
Stayed at the Hallmark for one night while attending a work Christmas party. Room was dated and tired, in need of full refurbishment, especially the bathroom. Room had not been vacuumed well, furniture all scuffed and tatty. I was charged twice for my room, once when booking and then again at checkout. Receptionist was rude, and adamant I had not pre paid. I paid up again as I had no proof with me. On returning home found I had paid twice. It took numerous phone calls and emails to finally get a refund. While at the party in one of the function rooms my jacket was removed from their cloak room, I still had the ticket for it. Hotel refuse to accept liability, and will not entertain discussion unless via a solicitor (I intend to take to small claims). Gym and swimming pool area, also tired and need of refurbishment. Far too much chorine in the jacuzzi, made eyes stream. If hotel is reassessed, I doubt it will retain it's four stars. I wouldn't give it one! less
GoiaA7, wrote review 22/03/2020
Outstanding dinner/breakfast service
Me and my fiancé stayed with you for 1 night as we had an early flight ✈️ on 07.03.20. We loved every second of it but in the morning for some reason I’ve had it in mind that breakfast starts 6:30, wa... more
Me and my fiancé stayed with you for 1 night as we had an early flight ✈️ on 07.03.20. We loved every second of it but in the morning for some reason I’ve had it in mind that breakfast starts 6:30, was a Saturday morning bear in mind. So we arrive to the restaurant about 10 to 7am to find no breakfast as breakfast starts 8 am. We were really lucky 🍀 that lovely Mel (Melanie) walked the extra mile and fed us, Mel and the chef that morning went so far to make us bacon butty, we were so nicely surprised that they made an effort when the breakfast wasn’t due for another hour. Definitely coming back! less
JohnM13348, wrote review 17/03/2020
Airport stop over
This was a really great hotel, the staff were all attentive, from the receptionist to the waiting staff the dinner and breakfast were excellent, and the bed was comfy. We will be back whenever we fly ... more
This was a really great hotel, the staff were all attentive, from the receptionist to the waiting staff the dinner and breakfast were excellent, and the bed was comfy. We will be back whenever we fly from Manchester. less
suzannep716, wrote review 16/03/2020
Park and Fly
Stayed here on 15/03/20 after a return flight from Egypt. Had previously dropped car off here on 8/03/20 as parking was included in price. Quick and efficient service from reception desk when car drop... more
Stayed here on 15/03/20 after a return flight from Egypt. Had previously dropped car off here on 8/03/20 as parking was included in price. Quick and efficient service from reception desk when car dropped off and taxi organised to Airport. They also explained what to do on our return to get taxi to take us back to hotel. Taxi too and from airport was also included in price. Rooms clean and comfortable with tea and coffee making facilities and free WiFi. Breakfast was also good value for money. Wouldn't hesitate to use this hotel again when flying from Manchester Airport. less
janetbE6589JX, wrote review 13/03/2020
Very convenient for Manchester airport
Stayed here for one night before our flight home, the hotel was less than 10 minutes drive from the rental car return. The building is quite old and finding our room in the narrow corridors was a bit ... more
Stayed here for one night before our flight home, the hotel was less than 10 minutes drive from the rental car return. The building is quite old and finding our room in the narrow corridors was a bit of a challenge but, once we found it, was clean and comfortable less