2 night stay for family wedding
04/04/2019 KR071115, Banbury, United Kingdom
Had a lovely stay at the hotel. Staff all very Friendly and helpful, special thanks to Betty who was a great help and a younger man working behind the bar, didn’t catch his name but he was friendly wi... more
Had a lovely stay at the hotel. Staff all very Friendly and helpful, special thanks to Betty who was a great help and a younger man working behind the bar, didn’t catch his name but he was friendly with all the wedding guests and very helpful. The rooms were lovely, spacious and had tea/coffee making facilities. All areas seemed very clean. We had dinner on the Friday evening and it was brilliant, good service and a wide range menu to suit everyone’s tastes, all 10 of us enjoyed our meals! The wedding itself went very well, food was delicious at the wedding breakfast, good size portions and staff cleared away plates promptly. One thing I noticed was the kids portions were huge, as food waste is a massive issue in the UK, it might be an idea to ask ages of children and give the 1-5 year olds a portion half the size. I’d say 80% was left by the children. Lots of different areas to sit in the hotel which was great for guests not keen on the loud disco. The garden and outside areas were very well kept. My only negative would be the breakfast, cereals, fruit etc is there for you to help yourself and then you order hot breakfast. The breakfast was very greasy, my plate on the Sunday morning was swimming in oil so I didn’t eat the breakfast. The sausage had a very odd smell and taste. No baked beans or hash browns, which when you have children there is disappointing as beans on toast is ideal for them. The juice had ran out and even when staff were told no one filled it up that I saw before leaving. It’s a lovely hotel but is quite pricey so I think the breakfast could be made better? Considering how the lovely the other food was! Thank-you for our stay and hope to come back again one day. less
Emma M, Manager at Wroxton House Hotel, BW Signature Collection by Best Western, responded to this review
Thank you for taking the time to leave your comments, our team always appreciate reading them. It is always lovely to take advantage of a family wedding by tagging an additional night on so you get plenty of time to catch up, relax and enjoy the occasion. I have taken on board your comments about breakfast and have passed them onto the Chef. Next time you stay with us please do ask for beans for breakfast as, just like at home there is always a tin in the cupboard just incase.