Whitworth Hall Hotel, Sure Hotel Collection by Best Western

This is a lovely hotel, with beautiful grounds, and the Library Restaurant particularly is beautifully decorated. And to be honest, I don't mind a few chips in the paint and a little wear on the furniture as it makes the place more like a home than an impersonal hotel. The staff are all great, friendly and helpful: sorry I didn't get many names, but both receptionists, the lady who knew a lot about the history of the house, Gina the waitress, both barmen and the breakfast supervisor were all lovely. Our room was large enough and the bed comfortable. But... there were two cracked panes in the window, and given the small number of guests I should have expected someone to think 'let's not use that room' and move us to another, particularly as the weather was, finally, appropriate for replacing glass. The room wasn't draughty because of the window, but it was a bit of a blot on the report. Also, someone wasn't paying attention to the crockery - a jug of milk with a chipped lip, a cracked (though not leaking, luckily), teapot with the wrong lid... I noticed, and though I wasn't put out others might have made a fuss. The dinner we had in the Library was good too; though the chicken liver parfait needed a little more seasoning, the venison was delicious, the cheese board ample and the creme brulee rich and smooth. The wine was good too, and not overpriced compared to some. I'd love to go back to explore the area when everything's back to normal, and would definitely come back here again. less

Fantastic 2 night stay here in February. Staff were brilliant and so helpful not easy as due to snow staff numbers were down. The location is perfect for a relaxing stay and the meals were lovely. Highly recommended. less

Went with partner. Double bed was 2 singles pushed together meaning there was a dip in the middle. Not particularly comfortable. Evening food was acceptable. Breakfast was ok though the service left a little to be desired. Was told to take a table and then had to ask for little things like cutlery, plates, condiments etc as there was nothing on the table. Eggs Benedictine’s was very strange tasting. Like the hollandaise sauce had turned. less

Stayed here last night. The staff could not have been more helpful or friendly. The restaurant is set in the old library which is very atmospheric. The food is excellent. I was travelling with a work colleague who is vegetarian and who ordered eggs Benedict for breakfast. She asked that it didn’t include bacon. The chef then came out of the kitchen and asked if she would like mushrooms on it. Top, top service. less

It is just over a year since our first Afternoon Tea at this lovely hotel. We have been twice in the past few weeks but have to say it was not as good as the first time. They no longer provide the pies, the soup nor the cheese scone so it is just like an afternoon tea you could get anywhere. It is a real shame as the additional items set it apart from other venues. However the rest remains the same: lovely location, friendly attentive staff and the opportunity to feed the deer. Not sure if we will return for tea again in the future less