White Hart Hotel, BW Premier Collection

Good location but rubbish service and below average accommodation, not particularly clean either. We will stay elsewhere next time were in Harrogate and give this place a wide berth. It probably would benefit from some decent staff and management. less

Lovely big room on the first floor with very comfy beds. The rooms do get hot but reception do have fans available. The staff are all very pleasant and friendly, the staff in the restaurant were working exceptionally hard. Never need to look at the menu, always the fish and chips, although would be better if they were handcut chips. The bar is a good size with plenty of outdoor seating which is a bonus. Breakfast is back to buffet style, all very hot and kept topped up. There are no vegetarian or vegan alternatives advertised so I don't know if they are an option. If you have a special offer (DBB, bottle of wine, etc.) I'd suggest taking a copy of the offer and your confirmation as the reception staff don't seem to be told about them all and weren't aware of the offer we had. Check your bill on paying, someone had added some coffees to our room, but they were immediately removed by staff when we queried this. less

My husband and I booked into the white heart harrograte for two nights for a business trip. The hotel is pleasant, but our bedroom was a bland beige everything, furniture walls etc. I know it's old but gosh very creaky floorboards, our room had no mini fridge. All in all just felt a tad over priced all round. less

Lovely hotel, central to the centre of Harrogate. perfect location. Read all the reviews about loud door closing and noise and to be honest spending a lot of time in different hotels I thought - it was whingers …. But doors closing are LOUD and that aside I assume the noise depends where your bedroom is. Ours was the front of the property and the weather being good meant that the outside tables were used upto 11pm so it was loud Positive note is the clean rooms and the bed was lovely. less

Only the second time we have stayed in Harrogate (visited a number of times) but this location was excellent-very central and the Montpellier area is really nice with lovely coffee shops (and Wetherspoons a couple of minutes away!). Car park is on 2 levels and the covered area is a bit tight but the top section was quite spaceous. Our room for 3 nights was on the first floor overlooking the back/no view but a good size, clean and bright with a nice bathroom and walk in shower. Had a good nights sleep. Staff on reception and in the dining room were very pleasent and helpful and the dining room was quite nice. Had dinner one night ( buttermilk chicken) and a very nice meal and reasonably priced though the cheapest wine is about £22. Had a drink in the Badger bar which is a great bar but no seats on our first night but bad weather probably kept pople in. Room only rate was quite good through the Best Western Club (which is free and points can be used for free nights).- Great brekfast at Wetherspoons a couple of minutes away through its rear entrance. Would definately stay here again. less