The Watermill Hotel, Sure Hotel Collection by Best Western

London Road, Bourne End, Hemel Hempstead, Hertfordshire, HP1 2RH, England
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Room & Rates

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The Watermill Hotel, Sure Hotel Collection by Best Western

A calm riverside retreat in the Hertfordshire countryside.

Built on the site of an old flour mill on the banks of the River Bulbourne just outside Hemel Hempstead, The Watermill Hotel Sure Hotel Collection by Best Western, offers serene surroundings away from the hustle and bustle of city life.

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Breakfast will be a self-serve grab and go on departure. Dinner inclusive rates will be either Room Service or Order and Collect.
24 Hour Room Service, Bars, Free WIFI, Restaurants, No Lift
There is free parking available onsite.
Pets not accepted
Free WIFI available throughout the hotel
Check-in & Check out14:00 | 12:00
London Road, Bourne End, Hemel Hempstead, Hertfordshire, HP1 2RH, England
Sat Nav Directions: HP1 2RJ
What 3 Words: ///

Restaurants & Bars

Good food and drink are essential ingredients for any getaway and our hotel restaurants and bars don’t disappoint. From brekkies that leave you raring to go, to evening meals with the wow factor we’ve got all your culinary needs covered. Tuck in.

  • Riverside Restaurant
  • Riverside Lounge & Bar

Riverside Restaurant

Our elegant Riverside Restaurant is open for breakfast and dinner, so you can start your day with a full English and end it with a three-course evening meal accompanied with a glass of fine wine or two.

Our skilled team of chefs use the freshest local ingredients from the surrounding natural larder in their menus, which offer a tempting mix of traditional British favourites and carefully chosen international classics. Perhaps a seasonal soup of the day, followed by slow cooked duck leg and lemon cheesecake?

Want to celebrate a special occasion? Our restaurant can also be hired exclusively for private events.

Opening hours
Breakfast: 07:00 - 09:30
Dinner: 18:00 - 21:30
Weekend times may vary

Riverside Lounge & Bar

With panoramic views of the river, the Riverside Lounge and Bar is a wonderfully relaxing place to kick back with family, friends or colleagues and mull over the day's events or enjoy a pre-dinner aperitif. We offer an extensive range of wines, beers and spirits, as well as snacks and light bites, including jacket potatoes, sandwiches, burgers, steaks, curries and pizzas. Our cocktails and mocktails are not to be missed either.

During the day, you can also treat yourself - or someone special - to a sumptuous afternoon tea, complete with dainty finger sandwiches and homemade scones. True indulgence.

Opening hours
Weekend times may vary


At The Watermill Hotel, we strive hard to give you the day you always dreamed of. Our venue could hardly be more scenic - our gorgeous countryside location and perfectly manicured grounds will certainly provide you with a stunning backdrop for those all-important wedding photos.

We're licensed for civil ceremonies, and very experienced in hosting ethnic weddings as well as traditional English marriages.

Our first-floor Willow Suite seats up to 90 guests and is perfect for small, intimate ceremonies. For larger celebrations, The Garden Suite can accommodate up to 200 guests. If you're planning an outdoor summer wedding, our beautiful gazebo located near the banks of the river is a wonderfully picturesque option.

Our dedicated wedding team will be on hand to assist you every step of the way with the planning and preparation for your special day. They know that every wedding is uniquely personal and will pull out all the stops to make it a truly memorable occasion.

For any enquiries please call Rachel Wilson on 01442349955


Registry office:
Dacorum Council
The Forum, Marlowes, Hemel Hempstead HP1 1DN
0300 123 4045

Meetings & Events

Meetings & events

With six conference rooms, The Watermill Hotel is the ideal place for business meetings and training events of all sizes, from two to 200 delegates.

We're conveniently located just off the M25 and M1 motorways and minutes from Hemel Hempstead station, which has direct rail links to London.

Your guests can enjoy inspirational surroundings, and benefit from free onsite parking, delicious food, attentive service, audio-visual aids and free WiFi.

We're well equipped to host everything from residential conferences and product launches to workshops and one-to-one meetings. In addition, our marquee and extensive grounds can be used for exhibitions, corporate events and teambuilding exercises.

We pride ourselves in paying close attention to detail, and our dedicated conference management team will go the extra mile to help make your event a big success.

Available Room Set Ups

The below information shows the capcity of each meeting room based on the room setup type.

Room Name Theatre Classroom U-Shape Boardroom Banquet
Garden Suite 280 140 92 92 170
Orchard 50 50 30 20 20
Grove 50 50 30 20 20
Board Room 24 8 12 10 0
Kingfisher 80 40 26 28 40
Marquee 1 450 240 125 250 400
Marquee 2 350 160 120 150 300

Reviews of The Watermill Hotel, Sure Hotel Collection by Best Western

Traveller Overview:
3.5 Rating: 564 reviews
Excellent 24%
Very Good 24%
Average 23%
Poor 12%
Terrible 15%

Anon3234, wrote review 19/09/2020

Rude Guests

While walking past this establishment during a pleasant walk with friends, a guest came out of the Watermill Hotel and asked me for a cigarette. When I explained that I did not smoke he became hostile... more


TreaclePop, wrote review 07/09/2020

Other “guests”

On Saturday 5th September, I went to the White Horse, Bourne End, a family-friendly restaurant, for dinner. The White Horse is situated directly opposite the Watermill and my family and I noticed sev... more


Linda1060, wrote review 11/03/2020

A good night's sleep!

We spent two nights at the hotel as we were visiting family nearby. Our room was clean and comfortable. The staff were helpful and welcoming. We didn't eat at the hotel so can't comment. We will defin... more

Owner Response
MartinWMH, Guest Relations Manager at The Watermill Hotel, responded to this review
dear Linda, Thank you for taking the time to review our property, your feedback is very important to us. We are happy to hear that you enjoyed your stay and we look forward to seeing you again soon. Thank you again for your feedback. If I can be of assistance in the future, please don't hesitate to contact me at 01442349955.

Mark2310, wrote review 03/03/2020

Lovely Stay

Well run independent hotel greeted with a warm welcome and a free upgrade a very personal service and nothing was to much trouble. Alisha served our evening meal which again like the rest of the hotel... more

Owner Response
MartinWMH, Manager at The Watermill Hotel, responded to this review
Dear Mark, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff are happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Regards, The Watermill Team

rachelcA3894YS, wrote review 23/02/2020

Lovely friendly family hotel

Stayed with family for visit to Harry Potter studios and london... easy trip into london from local station and arrived at hotel to be greeted by friendly staff who were more than happy to help. Didn'... more

Owner Response
MartinWMH, Manager at The Watermill Hotel, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon