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The Watermill Hotel, Sure Hotel Collection by Best Western

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A calm riverside retreat in the Hertfordshire countryside.

Built on the site of an old flour mill on the banks of the River Bulbourne just outside Hemel Hempstead, The Watermill Hotel Sure Hotel Collection by Best Western, offers serene surroundings away from the hustle and bustle of city life.

Our 71 tastefully decorated bedrooms offer modern home comforts, with several boasting beautiful views of the surrounding lush green meadows and river.

Whether you're here for leisure or business, you can take advantage of ample free parking and WiFi throughout the hotel and relax in our Riverside Bar and Lounge when your day is done.

We're within easy reach of London and a host of top attractions, like Whipsnade Zoo and Woburn Abbey. Harry Potter fans can follow in the footsteps of the adventurous boy wizard on a magical day out at the Warner Bros Studio Tour, while ski and snowboard enthusiasts can take to the indoor slopes of The Snow Centre.

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London Road
Bourne End

Hemel Hempstead
For enquiries or to make a reservation please call 03330 035273


Bars, Free WIFI, Restaurants, Twenty Four Hour Service, No Lift
Free internet available throughout the hotel
There is free parking available onsite.
Pets: No Pets accepted
Check-in & Check-out
14:00 | 12:00


Dining and Bars

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Riverside Restaurant

Our elegant Riverside Restaurant is open for breakfast and dinner, so you can start your day with a full English and end it with a three-course evening meal accompanied with a glass of fine wine or two.

Our skilled team of chefs use the freshest local ingredients from the surrounding natural larder in their menus, which offer a tempting mix of traditional British favourites and carefully chosen international classics. Perhaps a seasonal soup of the day, followed by slow cooked duck leg and lemon cheesecake?

Want to celebrate a special occasion? Our restaurant can also be hired exclusively for private events.

Opening hours

Breakfast: 07:00 - 09:30
Dinner: 18:00 - 21:30
Weekend times may vary
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Riverside Lounge & Bar

With panoramic views of the river, the Riverside Lounge and Bar is a wonderfully relaxing place to kick back with family, friends or colleagues and mull over the day's events or enjoy a pre-dinner aperitif. We offer an extensive range of wines, beers and spirits, as well as snacks and light bites, including jacket potatoes, sandwiches, burgers, steaks, curries and pizzas. Our cocktails and mocktails are not to be missed either.

During the day, you can also treat yourself - or someone special - to a sumptuous afternoon tea, complete with dainty finger sandwiches and homemade scones. True indulgence.

Opening hours

Weekend times may vary


At The Watermill Hotel, we strive hard to give you the day you always dreamed of. Our venue could hardly be more scenic - our gorgeous countryside location and perfectly manicured grounds will certainly provide you with a stunning backdrop for those all-important wedding photos.

We're licensed for civil ceremonies, and very experienced in hosting ethnic weddings as well as traditional English marriages.

Our first-floor Willow Suite seats up to 90 guests and is perfect for small, intimate ceremonies. For larger celebrations, The Garden Suite can accommodate up to 200 guests. If you're planning an outdoor summer wedding, our beautiful gazebo located near the banks of the river is a wonderfully picturesque option.

Our dedicated wedding team will be on hand to assist you every step of the way with the planning and preparation for your special day. They know that every wedding is uniquely personal and will pull out all the stops to make it a truly memorable occasion.


Registry office:
Dacorum Council
The Forum, Marlowes, Hemel Hempstead HP1 1DN
0300 123 4045

For any enquiries please call Rachel Wilson on 01442 349955

Location and Attractions

Getting there.

Sat nav users: type HP1 2RJ

Send to Tom Tom

Nearest motorway: M1, J8, 4.50 miles
Nearest train station: Hemel Hempstead, 1.50 miles
Nearest airport: London Luton, 14.50 miles
Free parking on site (150 spaces)

London Road
Bourne End
Hemel Hempstead

What's nearby?


  • The Snow Centre (3 miles)

  • Watford Football Club (8 miles)

Cities & Attractions

  • Harry Potter Studio Tour, Warner Bros (6.9 miles)

  • The Haunted Museum (8 miles)

  • St Albans Cathedral (6 miles)

  • Champneys (5 miles)

  • Cassiobury Park (8 miles)


  • The Intu Shopping Centre Watford (7.5 miles)

Meetings, Conferences and Events

With six conference rooms, The Watermill Hotel is the ideal place for business meetings and training events of all sizes, from two to 200 delegates.

We're conveniently located just off the M25 and M1 motorways and minutes from Hemel Hempstead station, which has direct rail links to London.

Your guests can enjoy inspirational surroundings, and benefit from free onsite parking, delicious food, attentive service, audio-visual aids and free WiFi.

We're well equipped to host everything from residential conferences and product launches to workshops and one-to-one meetings. In addition, our marquee and extensive grounds can be used for exhibitions, corporate events and teambuilding exercises.

We pride ourselves in paying close attention to detail, and our dedicated conference management team will go the extra mile to help make your event a big success.

Available room set ups

U shape

Room Theatre Classroom U-Shape Boardroom Banquet
Garden Suite 280 140 92 92 170
Orchard 50 50 30 20 20
Grove 50 50 30 20 20
Board Room 24 8 12 10 0
Kingfisher 80 40 26 28 40
Marquee 1 450 240 125 250 400
Marquee 2 350 160 120 150 300
Have an enquiry?
Contact events on 0844 387 62 40


TripAdvisor Traveller Rating: Rating: Based on 541 traveller reviews
Rating: 5 122
Rating: 4 133
Rating: 3 134
Rating: 2 67
Rating: 1 85


01/09/2019 FHirst, Deal, United Kingdom

Too basic rooms. Poor and dated rooms. Slow service and not enough staff to adequately manage. Although they tried hard. Seemed unsure what to do at times. Not clear on what was always needed seemed... more


Freeezing in Hemel Hempstaed

20/08/2019 Coldmaninaroom,

Booked into room 121 Monday 19/08/2019 afternoon. Got back to room late evening room was freezing cold, no heating available in room from radiator, duvet on bed very thin so had to put towels on bed t... more


Looks like its about to close!

13/08/2019 zmorga172610, Axminster, United Kingdom

Bathroom awful,toilet handle hanging off,sink waste blocked and the hairdryer useless.Breakfast coffee machine broken,had to have tea which was a teabag in a cup and the waiter brought hot water in a ... more


Dreadful.... would not recommend

07/08/2019 Workingmum76, Staffordshire, United Kingdom

Bed lumpy and very uncomfortable. Weird smell in bathroom which was dated in decor. No breakfast menu available... then offered cold beans, stale bacon that couldnt be cut, coffee machine not working.... more



30/07/2019 barry m, bishops stortford

I have seen some poor reviews but we stayed one night and enjoyed it with no problems at all. We had a room alongside the stream and it was lovely to leave the window open and listen to the soporific ... more