The Water Tower Inn, BW Premier Collection

360 Great Northern Road, Sault Ste. Marie, Ontario, P6B 4Z7, Canada
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The Water Tower Inn, BW Premier Collection

Welcome to The Water Tower Inn, BW Premier Collection located in Sault Ste. Marie, Ontario!

The Water Tower Inn is a full-service inn with 176 signature rooms and suites, located under the landmark water tower in Sault Ste. Marie, Ontario.
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Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
360 Great Northern Road, Sault Ste. Marie, Ontario, P6B 4Z7, Canada

Reviews of The Water Tower Inn, BW Premier Collection

Traveller Overview:
4.5 Rating: 853 reviews
Excellent 57%
Very Good 25%
Average 10%
Poor 4%
Terrible 2%
Rating

joannemV6627ZG, wrote review 12/09/2020

you should definitely stay here!

Checked In with our small dog. Craig at the front desk was so very welcoming and friendly. So Pleased to find a lovely clean room with dog treats and food bowls. There was Starbucks coffee in the room... more

Owner Response
Jamie Hilsinger, General Manager at The Water Tower Inn, BW Premier Collection, responded to this review
Joanne, thanks so much for the 5-star review! We appreciate the feedback. I'm glad you felt welcomed with your furry friend. I hope we'll have the opportunity to welcome you back soon!
Rating

FarAway02797944225, wrote review 11/09/2020

Pet friendly

We have stayed at this hotel 3 times in the past year. It is in a good location if you are just passing through Sault st Marie, and is pet friendly. Room was clean and comfortable. Other times when... more

Owner Response
Jamie Hilsinger, General Manager at The Water Tower Inn, BW Premier Collection, responded to this review
Hello and thanks for the review! I'm glad you've enjoyed a welcoming and comfortable stay with us so many times. Thanks for the loyalty! Just an FYI for your next visit, there is an off-leash dog park about a 1 minute drive from the Inn. The Inn property also connects to our city's Hub Trail which is a great place to walk furry friends. Inquire on your next visit, and we'll be pleased to direct you. Hope to see you soon!
Rating

owen399, wrote review 31/08/2020

A good place to stay

The hotel is clean and provides good service. I did not use it on my last time there but I stay there because of the outdoor hot tub and location of the hotel. I have stayed at this hotel a number o... more

Owner Response
Jamie Hilsinger, General Manager at The Water Tower Inn, BW Premier Collection, responded to this review
Owen, thanks so much for writing a review! We appreciate it, especially from such a loyal guest. Looking forward to your return visit!
Rating

SarahQua, wrote review 25/08/2020

Warning- Not a Kid-Friendly Hotel Pool

Families hoping for a nice getaway with their children should be warned that the pool has a “no fun” policy. Children cannot jump into the pool, children swimming in the pool must not make any splash ... more

Owner Response
Jamie Hilsinger, General Manager at The Water Tower Inn, BW Premier Collection, responded to this review
Hi Sarah, thank you for your feedback. We have a "no jumping"policy for the safety and comfort of all our guests, whether they are hotel guests or members of our pool facility, Club Cabana Aqua Spa. I regret that you and your family did not feel that our policy is fair. I wish you safe travels.
Rating

Shortcake4, wrote review 25/08/2020

Softer paper products needed...

Only a one night stop over on a long road trip. A set of elevators were not working so that was a bit of a pain. The room was comfortable but overall the decor of room and hallway are outdated. Their ... more

Owner Response
Jamie Hilsinger, General Manager at The Water Tower Inn, BW Premier Collection, responded to this review
Thank you for the review. I apologize for the inconvenience of the inoperable elevator during your stay. It had an unexpected mechanical issue that has since been rectified. I'm happy to hear our team made you feel welcomed and helped you out during the stay. Our B&B package offers two breakfast options for just $5 per person. We hope to see you again!