The Water Tower Inn, BW Premier Collection

Checked In with our small dog. Craig at the front desk was so very welcoming and friendly. So Pleased to find a lovely clean room with dog treats and food bowls. There was Starbucks coffee in the room and really loved the extra touch of real milk and cream in the room fridge for the coffee. The rate was so reasonable and included a full buffet breakfast or grab and go breakfast bag. Awesome hotel! less

We have stayed at this hotel 3 times in the past year. It is in a good location if you are just passing through Sault st Marie, and is pet friendly. Room was clean and comfortable. Other times when we have stayed there was a placemat with bowls, a treat and dog waste bags in the room. This time I had to ask for items. We had minimal contact with staff, quick check in, no concerns there. If you fill out a quick survey and present it to the front desk you get a $5.00 credit for Casey’s, the restaurant attached to the hotel. We didn’t take advantage of that. Beautiful garden/fountains in the rear of the building. Room had a fridge with a small freezer which was able to refreeze our ice packs. Not a lot of area to walk dogs, a few grassy spots. less

The hotel is clean and provides good service. I did not use it on my last time there but I stay there because of the outdoor hot tub and location of the hotel. I have stayed at this hotel a number of times and will again on my next back to SSM. less

Families hoping for a nice getaway with their children should be warned that the pool has a “no fun” policy. Children cannot jump into the pool, children swimming in the pool must not make any splash with their legs or arms. Essentially, children must stand or sit in the pool only. We booked for three nights at the hotel as a “Covid-safe Staycation”- our only fun getaway all summer with our three children, hoping to give them a fun three days playing in the pool. Our kids were not being boisterous, noisy, diving or running in the pool. They were respectful of their distance from other patrons. The kids were asked to stop jumping or creating any splash in the pool. The issue is that the hotel pool also serves as a “club” for local community members and so has a “no fun” policy. The hotel pool priority is for the club members and not for hotel guests— families be warned. We checked out early and moved to another hotel in the city that allows kids to be kids. This hotel is not recommended for families or sports teams. There are lots of better hotels in the city. We will not be back. less

Only a one night stop over on a long road trip. A set of elevators were not working so that was a bit of a pain. The room was comfortable but overall the decor of room and hallway are outdated. Their paper products (facial tissue, and toilet paper) were quite rough. Our stay was good; nothing special. The price wasn't bad for what we got. This property is a "BW Premier Collection" so perhaps offering guests free breakfast like at some other BW properties would be a good idea. I do want to acknowledge that the front desk staff at check in were friendly and very helpful. less