The Water Tower Inn, BW Premier Collection

360 Great Northern Road, Sault Ste. Marie, Ontario, P6B 4Z7, Canada
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The Water Tower Inn, BW Premier Collection

Welcome to The Water Tower Inn, BW Premier Collection located in Sault Ste. Marie, Ontario!

The Water Tower Inn is a full-service inn with 176 signature rooms and suites, located under the landmark water tower in Sault Ste. Marie, Ontario.
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Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of The Water Tower Inn, BW Premier Collection

Traveller Overview:
4.5 Rating: 833 reviews
Excellent 57%
Very Good 25%
Average 10%
Poor 4%
Terrible 2%
Rating

kimnE9162ZN, wrote review 26/06/2020

The Water Tower Inn

We stayed there and everything was nicely arranged and the staff were so helpful and kind. Moreover, the location play a crucial role because near by everything is easily available and all the food ou... more

Owner Response
Jamie H, Manager at The Water Tower Inn, BW Premier Collection, responded to this review
Kim, thanks for the review! Much appreciated! Our location is great for accessing everything in the Sault (not that anything is all that far away). Did you try the food in Casey's, our on-site restaurant? If not, I hope you will on your next visit...it's truly delicious! Safe travels and we hope you visit soon!
Rating

sheldongwizd, wrote review 19/06/2020

The Water Tower Inn

Under the current circumstances the staff here were fantastic, friendly and above all very helpful Since eat in was not available at this time I can only comment on the take out food we were offered f... more

Owner Response
Jamie H, Manager at The Water Tower Inn, BW Premier Collection, responded to this review
Sheldon, thanks for reviewing! I'm so glad our friendly staff made you feel at home! Hopefully, when you return next time, you can enjoy the full Casey's dining experience. Visit soon!
Rating

lmtravels2020, wrote review 02/05/2020

1-night stay during COVID-19

We needed to make a quick trip to the Sault to look at college housing for my son. In light of current COVID-19 'stay-at-home' recommendations, we were reluctant to make the trip. Fortunately, our s... more

Owner Response
WandaT327, Manager at The Water Tower Inn, BW Premier Collection, responded to this review
Thank you for the review. I am pleased that we were able to provide a safe environment for yourself and your family while staying at The Water Tower Inn. With our on site options for healthy choice meals for dinner and breakfast, we hope our guests feel at home and welcome without having to think about where to go for dining options during these days of travel. Be safe, and we hope to host you again in the future.
Rating

ec102020, wrote review 20/04/2020

Best Western Water Tower Inn

Was very surprised at how many precautions the staff and hotel was taking to protect themselves, as well as their guests during this pandemic. Front desk receptionists were EXTREMELY friendly, had mul... more

Owner Response
WandaT327, Manager at The Water Tower Inn, BW Premier Collection, responded to this review
Thank you so much for the review of our facilities and highlighting some of our measures to keep ourselves and our guests safe during this precautionary time period. We hope you have travelled well, and we hope we have the opportunity to host you again in the near future.
Rating

T3487FDjamesc, wrote review 05/04/2020

Hygiene is lacking

After a long drive all I wanted to do was lay down. I enter the hotel and there is hand sanitizer and signs stating that if you are experiencing coughing or such which was amazing seeing that we need ... more

Owner Response
WandaT327, Manager at The Water Tower Inn, BW Premier Collection, responded to this review
Hello James, I am sorry that you had this type of experience at our location. I can assure you that our team all have exceptional hygiene practices. If you would like to discuss this matter further, please feel free to reach me at your earliest convenience at wthibault@watertowerinn.com as I am the Reception Manager and I do not believe we have met. Sincerely, Wanda Thibault