The Water Tower Inn, BW Premier Collection

Pet friendly 100% They had snacks and water bowls. Hotel is huge with tons of extras. Pub had amazing food and craft beer from all over. Of course all staff super friendly. They even had a hot breakfast or grab n go for those on the road less

This was my 1st business trip to SSM and was recommended to stay at the water tower inn. Very friendly staff! Room was very clean and comfortable. The pool was not open, which happens. I'm super excited to take advantage of it on my next trip. See you soon water tower:) less

Check in and check out were done easily. We were very disappointed in our pet friendly room. The room was small and dated and contained two double beds. Upon retiring for the evening we turned on the AC and almost immediately detected what appeared to be a urine smell. We of course turned it off and it was reported to the front dest at check out. Given it was past 11 PM when we made this discovery we did not immediately contact the front desk. It was reported upon check out. This was our first time staying at the hotel and we do not feel it is a premier hotel and we will not be returning. less

First time here and it was nice. Was a bit disappointed that the hotel didnt seem to advertise their pools were closed. Have seen other hotels be more clear when maintenance would be ongoing. Room was nice and clean. Wifi worked well. The front desk staff, as a comparison to other hotels, I'd say could be a little bit more contentious about how they greet customers and how long they make them wait whole doing some other task that they do in their job. It's always nice when you get to a new hotel the front lone-front desk staff look at you and smile and assist without guests asking many questions. Didnt seem to be the case here, for me or what I saw of other guests checking in. Check out computers were not working to get invoices, however hotel emailed them. Would recommend the hotel, but skip the unincluded breakfast. less

Arrived late no thanks to Air Delayed As Usual (Air Canada). Nice room though no recognition. Super comfy bed and nice bathroom. No express checkout and not the quickest to print my receipt but overall a very nice hotel. less