The Water Tower Inn, BW Premier Collection

We had an excellent experience at this hotel. The staff handled ensuring safety in the pool with covid restrictions. The proprietary met us outside and offered for us to store our camper and bikes i n an on-site garage. Hotel desk staff Guarez (spelling?) Offered to help us with our trailer and was extremely helpful and patient. less

Stayed mid July and all was great. Returned to stay at end of July …booked 2 rooms. Asked if we wanted adjoining rooms so we said yes. Little did we know that these rooms overlooked the swimming pool. Complained about kids screaming in pool at 9 pm and 10 pm….stopped when pool closed at 10 pm. This was our 5 th hotel night , we were really tired from driving to Ontario to BC. Room 208 air conditioning was broken. Management sent what appeared to be a woman who does the laundry to fix it. Of course she could not so it was either no air or a blast of icy wind. Complained, no change . less

Booked for one night. Stayed for 2. Room 441 was exactly what I asked for. I had been driving many days and asked for a quiet room. The spot was great. Easy fast check in,. All questions answered. Parking was convenient. Used the stairs, elevators available. Safe and secure with security on the floors at ll times. Very comfortable bed. A nice spot to be if you're working and on the road they have everything you'll need. less

We booked our room en route from Ottawa to Northwestern Ontario. We booked here based on other reviews and the fact it had suites with 3 beds and a pool. The hotel was fine. It is definitely an older hotel, and has carpet on the floors in the rooms. I found that the hotel smelled a bit like an older hotel too. Our kids are naturally loud walkers and i found the noise from them and the noise from people around us seemed to reverberate through the hotel. The service was great, it's connected directly to a Caseys which came in handy for dinner, and the pool was larger with a shallow and a deep end. There was also a hot tub. The outdoor hot tub was closed. There is also a McDonalds and a Tim Hortons right across the road for any fast food and coffee needs. The bed accomodations were good. Lots of room and everyone slept OK. The hotel has character but if you want something newer there are probably other suitable options. less

Stayed overnight July 25. The hotel was in good condition. However, the area it is in is not. I was not comfortable walking my dog outside. I witnessed a girl break a vehicle window with a rock in the hotel parking lot. I reported this to the manager at the desk. The hotel also had some long term guests staying who provided a lot of noise until after 11pm and were outside my room again by 6am banging and yelling. Would not stay here again or recommend. less