The Queen at Chester Hotel, BW Premier Collection

City Road, Chester, Cheshire, CH1 3AH, England
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The Queen at Chester Hotel, BW Premier Collection

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  • Best Western The Queen at Chester Hotel Bedrooms
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  • Best Western The Queen at Chester Hotel Dining
  • Best Western The Queen at Chester Hotel Dining
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Room & Rates

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The Queen at Chester Hotel, BW Premier Collection

Landmark Chester hotel with a roll call of famous guests.

Built opposite Chester station to serve first-class rail passengers, The Queen at Chester Hotel, BW Premier Collection (formerly a Hallmark Hotel) has an illustrious past. This magnificent brick and stucco Italianate building was said to be the fir show more

For enquiries or to make a reservation please call 03330 035265

For meetings and events enquiries please call 0844 387 62 40

We will not be serving Evening Meals on Friday, Saturdays and during the Festive Period from mid November until the 31st December due to Christmas Functions. We do apologise for any inconvenience this may cause.
24 Hour Room Service, Bars, Free WIFI, Lift to all floors, Pets Allowed, Restaurants
There is charged parking available onsite.
Pets accepted
On request, charged £20.00 per pet per day.
Free WIFI available throughout the hotel
Check-in & Check out16:00 | 11:00

COVID Safety

We have taken extra steps to ensure your health and safety during your stay at our hotel. Click here for further details

City Road, Chester, Cheshire, CH1 3AH, England
What 3 Words: ///gloves.ridge.they

Restaurants & Bars

Good food and drink are essential ingredients for any getaway and our hotel restaurants and bars don’t disappoint. From breakfasts that leave you raring to go, to evening meals with the wow factor we’ve got all your culinary needs covered.

  • King's Grill
  • Waiting Room Bar and Lounge
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chester-the-queen-dining-03-84298.jpg

King's Grill

Tuck into wholesome grub in the light and airy contemporary surroundings of the King's Grill, open for breakfast and dinner. Cooked with fresh, seasonal ingredients, dishes at The Queen at Chester, BW Premier Collection by Best Western include smoked haddock mornay, vegetarian curry and our legendary stacked burgers. We also serve super-healthy salads and gluten-sensitive options. And don't forget to leave room for dessert - sticky toffee pudding or chocolate brownie anyone? Our delicious breakfast buffet is popular with guests and non-residents alike. Set yourself up for the day with our selection of fruit, cereals, pastries, juices and hot breakfast offerings.

Opening hours
Breakfast: 06:30 - 09:30
Dinner: 18:30 - 21:00
Weekend times may vary
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Waiting Room Bar and Lounge

Enjoy lighter bites while sampling the finest cask ales or cool cocktails in our historic Waiting Room Bar and Lounge. Our bar menu includes hot and cold sandwiches, Welsh rarebit, pies, bubble and squeak, and beer-battered fish and chips. Afternoon tea is served in the Albert Lounge, against a backdrop of historic photographs and a large open fireplace. Sink into one of the comfy chairs as you indulge in finger sandwiches, homemade scones and of course, a glass of fizz.

Opening hours
10:00-00:00
Weekend times may vary
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Packages

Need some extra inspiration or just fancy a little bit more from your stay? We've got you covered with our exclusive packages! Take a closer look at our tailor-made packages, created to make your stay even better so you can sit back and relax, knowing you're in for a real treat.

  • Food & Drink
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Packages

The Queen at Chester Sunday Stayover
1 Night
Stay one-night on a Sunday Night at the Queen at Chester Hotel, enjoy a three-course dinner, breakfast the following morning, a complimentary upgrade (subject to ava...
Check availability
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Weddings

Our wonderful Grade II-listed Italianate building is a dreamy setting for your big day. Inside, the theatrical four-storey staircase with ornate iron balustrade provides a show stopping setting for photographs, while outside there's an elegant Italian terrace garden with marble arches, classical sculptures and lush foliage. With eight different event spaces, The Queen at Chester, BW Premier Collection by Best Western can cater for every type of reception, civil ceremony and partnership. We have two al fresco spaces and six banqueting suites that suit anything from an intimate gathering to a party of 300 in the Colonnades Ballroom. In this room, a spectacular chandelier gleams from the ceiling and there's mood lighting throughout. The hotel has been hosting weddings for more than 150 years and, over that time, we've learned exactly how much careful planning it takes to put on a day to remember. You'll love our attention to detail. At the end of a wonderful day, retire to the honeymoon suite with its stunning four-poster bed and feature bath.

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Meetings & Events

In the heart of Chester, opposite the railway station, The Queen at Chester, BW Premier Collection by Best Western is in a prime location for corporate events.

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Not only are we handy for those travelling by train, we're also close to the M53 and M56 motorways, and there's ample parking onsite. We have a fantastic reputation when it comes to hosting conferences, meetings and teambuilding days, and many blue-chip companies return to us time after time due to the professionalism of our event planners. With 11 conference rooms to choose from, you're sure to find the perfect space for your event. While some suit small gatherings such as board meetings and training sessions, the magnificent Colonnades Ballroom can hold up to 400 delegates. Many of our rooms combine elegant Victorian features with hi-tech communications and presentation technology to give events a cutting edge while still maintaining bags of character. We're also well-equipped to host prom nights, hen parties, baby showers and fundraising events.

Available Room Set Ups

The below information shows the capcity of each meeting room based on the room setup type.

Room Name Theatre Classroom U-Shape Boardroom Banquet
Palazzo
120 24 26 24 80
Jubilee
120 24 0 24 100
Victoria
70 26 30 25 60
Edward
40 15 20 20 20
Prince Albert
30 8 16 16 0
Disraeli & Gladstone
25 8 0 12 0
Consort
0 0 0 4 0
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Reviews of The Queen at Chester Hotel, BW Premier Collection

Traveller Overview:
4.0 Rating: 3926 reviews
Excellent 52%
Very Good 27%
Average 9%
Poor 5%
Terrible 4%
Rating

Jsfulham765, wrote review 30/06/2022

Noisy dump

It’s a typical English hotel. The staff are their best asset. The rooms are hit and miss. The new extension is ok but the main hotel is dreadful - dated decor and the noise from the function going on ... more

Rating

Lisa D, wrote review 29/06/2022

The best day!

We had our wedding at the queen on the 25th June 2022 after 5 dates and a venue change due to covid. I cannot recommend the venue highly enough it's amazing! The ceremony room, reception room and the ... more

Rating

Lorraine N, wrote review 28/06/2022

Lovely Long Weekend

We stayed for 3 nights to celebrate our anniversary. Upon arrival, we were offered a free room upgrade which was an unexpected surprise. When we reported that there was a missing bedside lamp, the Rec... more

Rating

keithannhopkins, wrote review 28/06/2022

The Queen Hotel Chester

What a lovely hotel. The friendliest staff you could ever hope to meet. We came up here for a short break with our dog and they couldn’t have done anymore for us. Thank you so much for welcoming us an... more

Rating

Dreamer823417, wrote review 22/06/2022

Great Staff!

I just finished a six night stay at the Queen at Chester. The property has much to offer to anyone traveling to this ancient walled city. The Queen is a stately and massive property that harkens b... more

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