The Queen at Chester Hotel, BW Premier Collection

City Road, Chester, Cheshire, CH1 3AH, England
based on 3765 reviews Trip Advisor Logo
View Photos
  • Low rate guarantee
  • Free WIFI
  • 250+ hotels in GB

Room & Rates

Secure the best rate with Best Western Rewards.
Exclusive discounts always available to Rewards members. Joining is free and easy.
AA

The Queen at Chester Hotel, BW Premier Collection

Landmark Chester hotel with a roll call of famous guests.

Built opposite Chester station to serve first-class rail passengers, The Queen at Chester Hotel, BW Premier Collection (formerly a Hallmark Hotel) has an illustrious past.
This magnificent brick and stucco Italianate building was said to be th
show more

Full English buffet breakfast served by our team. Breakfast bookings must be made upon arrival
24 Hour Room Service, Bars, Free WIFI, Lift to all floors, Pets Allowed, Restaurants
There is charged parking available onsite.
Pets accepted
On request, charged £20.00 per pet per day.
Free WIFI available throughout the hotel
Check-in & Check out16:00 | 11:00
City Road, Chester, Cheshire, CH1 3AH, England
What 3 Words: ///gloves.ridge.they

Restaurants & Bars

Good food and drink are essential ingredients for any getaway and our hotel restaurants and bars don’t disappoint. From brekkies that leave you raring to go, to evening meals with the wow factor we’ve got all your culinary needs covered. Tuck in.

  • King's Grill
  • Waiting Room Bar and Lounge

King's Grill

Tuck into wholesome grub in the light and airy contemporary surroundings of the King's Grill, open for breakfast and dinner.

Cooked with fresh, seasonal ingredients, dishes at The Queen at Chester, BW Premier Collection by Best Western include smoked haddock mornay, vegetarian curry and our legendary stacked burgers. We also serve super-healthy salads and gluten-sensitive options. And don't forget to leave room for dessert - sticky toffee pudding or chocolate brownie anyone?

Our delicious breakfast buffet is popular with guests and non-residents alike. Set yourself up for the day with our selection of fruit, cereals, pastries, juices and hot breakfast offerings.

Opening hours
Breakfast: 06:30 - 09:30
Dinner: 18:30 - 21:00
Weekend times may vary

Waiting Room Bar and Lounge

Enjoy lighter bites while sampling the finest cask ales or cool cocktails in our historic Waiting Room Bar and Lounge.

Our bar menu includes hot and cold sandwiches, Welsh rarebit, pies, bubble and squeak, and beer-battered fish and chips.

Afternoon tea is served in the Albert Lounge, against a backdrop of historic photographs and a large open fireplace. Sink into one of the comfy chairs as you indulge in finger sandwiches, homemade scones and of course, a glass of fizz.

Opening hours
10:00-00:00
Weekend times may vary

Packages

In need of some long-overdue pampering at our state-of-the-art spa and leisure facilities? Maybe you're interested in a golf break? Or if you're making an overnight stop-off before a flight or ferry, stay with us and get breakfast, transfer and car parking for the duration of your holiday.

  • Food & Drink
  • Romantic Getaways
  • Seasonal Hotel Favourites

Package Types

All
Food & Drink
Romantic Getaways
Seasonal Hotel Favourites

Packages

The Queen at Chester 2 Night Dinner and Prosecco Staycation Package
2 Nights
Have a romantic overnight stay for two, with dinner on one night of your stay, in one of our fabulous upgraded bedrooms with a bottle of prosecco in room on arrival ...
Check availability
The Queen at Chester 2 Night B&B Prosecco Staycation Package
2 Nights
Have a romantic overnight stay for two in one of our fabulous upgraded bedrooms with a bottle of Prosecco in room on arrival and late check-out.
Check availability
The Queen at Chester 1 Night Dinner and Prosecco Staycation Package
1 Night
Have a romantic overnight stay for two, with dinner on one night of your stay, in one of our fabulous upgraded bedrooms with a bottle of prosecco in room on arrival ...
Check availability
The Queen at Chester 1 Night B&B Prosecco Staycation Package
1 Night
Have a romantic overnight stay for two in one of our fabulous upgraded bedrooms with a bottle of prosecco in room on arrival and late check-out.
Check availability
The Queen at Chester 3 Night Christmas Package
3 Nights
Make your Christmas celebration one to remember with our residential package. Arrive on 24th December to a festive cream tea and three-course Dinner. 25th December R...
Check availability
The Queen at Chester 4 Night Christmas Package
4 Nights
Make your Christmas celebration one to remember with our residential package. Arrive on 23rd December to mulled wine and mince pies as you settle into your room befo...
Check availability
The Queen at Chester 1 Night New Years Eve Package
1 Night
Make your New Year celebration one to remember with our residential package. Join us for a Black-tie Hogmanay Gala Dinner - includes arrival drinks, free flowing win...
Check availability
The Queen at Chester 2 Night New Years Eve Package
2 Nights
Make your New Year celebration one to remember with our residential package. Arrive on 30th December and enjoy Mulled wine, tea coffee and cakes. In the evening a th...
Check availability
The Queen at Chester 3 Night New Years Eve Package
3 Nights
Make your New Year celebration one to remember with our residential package. Arrive on 30th December and enjoy Mulled wine, tea coffee and cakes. In the evening a th...
Check availability

Weddings

Our wonderful Grade II-listed Italianate building is a dreamy setting for your big day.

Inside, the theatrical four-storey staircase with ornate iron balustrade provides a show stopping setting for photographs, while outside there's an elegant Italian terrace garden with marble arches, classical sculptures and lush foliage.

With eight different event spaces, The Queen at Chester, BW Premier Collection by Best Western can cater for every type of reception, civil ceremony and partnership. We have two al fresco spaces and six banqueting suites that suit anything from an intimate gathering to a party of 300 in the Colonnades Ballroom. In this room, a spectacular chandelier gleams from the ceiling and there's mood lighting throughout.

The hotel has been hosting weddings for more than 150 years and, over that time, we've learned exactly how much careful planning it takes to put on a day to remember. You'll love our attention to detail.

At the end of a wonderful day, retire to the honeymoon suite with its stunning four-poster bed and feature bath.

Meetings & Events

In the heart of Chester, opposite the railway station, The Queen at Chester, BW Premier Collection by Best Western is in a prime location for corporate events.

Not only are we handy for those travelling by train, we're also close to the M53 and M56 motorways, and there's ample parking onsite.

We have a fantastic reputation when it comes to hosting conferences, meetings and teambuilding days, and many blue-chip companies return to us time after time due to the professionalism of our event planners.

With 11 conference rooms to choose from, you're sure to find the perfect space for your event. While some suit small gatherings such as board meetings and training sessions, the magnificent Colonnades Ballroom can hold up to 400 delegates. Many of our rooms combine elegant Victorian features with hi-tech communications and presentation technology to give events a cutting edge while still maintaining bags of character.

We're also well-equipped to host prom nights, hen parties, baby showers and fundraising events.

Available Room Set Ups

The below information shows the capcity of each meeting room based on the room setup type.

Room Name Theatre Classroom U-Shape Boardroom Banquet
Palazzo 120 24 26 24 80
Jubilee 120 24 0 24 100
Victoria 70 26 30 25 60
Edward
40 15 20 20 20
Prince Albert 30 8 16 16 0
Disraeli & Gladstone 25 8 0 12 0
Consort
0 0 0 4 0

Reviews of The Queen at Chester Hotel, BW Premier Collection

Traveller Overview:
4.0 Rating: 3765 reviews
Excellent 51%
Very Good 27%
Average 9%
Poor 5%
Terrible 4%
Rating

lilianparenti245, wrote review 06/12/2021

Weekend break

Amazing stay at this hotel nothing was too much trouble. Food excellent. Staff very helpful and friendly. Clean comfortable rooms.very quiet. Would stay here again. Excellent location for trains.and ... more

Rating

435gilliang, wrote review 05/12/2021

Great hotel with unique ornaments

A hotel we stay in regularly, serving a great breakfast and tasty dinner. Polite and thorough Reception staff and a happy feeling in the hotel as a whole. Rooms vary but all are clean as the Houseke... more

Rating

jannybLiverpool, wrote review 04/12/2021

Early Christmas

Excellent value for B,B & EM. Everything was excellent except bed was lumpy . Impressed with shower and magnifying mirror in bathroom... nice touch for us blind pensioners trying to apply make up with... more

Rating

Relax22753793049, wrote review 04/12/2021

Beuatiful, convenient and affordable!

Lovely hotel! Very affordable, Gorgeous decor and its just opposite a train station and taxi bank, its only a short distance from the main town so in a great place! Breakfast was perfect, bed was comf... more

Rating

sukindred, wrote review 02/12/2021

Lovely Christmas trip

My husband and I caught the train over which was great because hotel is so near the station.The Christmas trees and decorations were just lovely.Our room was lovely and warm with iced prosecco waiting... more