Usually stay at The George but gave this hotel a bash...Way overpriced for a 2 night getaway.(£350 for b&b)
On going upstairs to room there is a stale smell, Room tiny, no water, no fan, no ironing bo... more
Usually stay at The George but gave this hotel a bash...Way overpriced for a 2 night getaway.(£350 for b&b)
On going upstairs to room there is a stale smell, Room tiny, no water, no fan, no ironing board or iron. Room not clean, boiling hot, squeaky floorboards, doors banging at all hours and you can hear everything from adjacent guests bedrooms..no soundproofing at all. Couldn't wait to get home for a decent nights sleep. Receptionist not interested in hearing complaint just buried head in desk.
customer service skills needs to be addressed to staff here.
Will I return or recommend.....definitely not. less