The Grange at Oborne, Sure Hotel Collection by Best Western

This is a pretty hotel up a quiet lane in Oborne. We were met at reception by a friendly member of staff who once checked in showed us to our room. The room was tastefully decorated with a double bed, two chairs and a wall mounted tv. Tea and coffee facilities were on the windowsill. The bathroom was bright and we had a bath rather than shower. So how was our stay? Day one all ok apart from 10 or so “short” hairs that were stuck to the bath and shower wall. Although not pleasant a quick rinse with the shower was sufficient. Bed was very firm and the pillows quite solid. If you like REALLY firm beds you’ll love this. Condensation seems a real problem. The pictures show the extent. It seems a pity the curtains can’t be washed regularly as this certainly didn’t look short term mildew. The next morning however is when it all went wrong. My partner had a bath and when I went to shower after her...no hot water! Having washed in the basin we went to breakfast. We told the manager who went to investigate and returned confirming there was no hot water. The reason given? We and two other couples had rooms all on one tank so all the water may have been used. I do not expect to be told this. It is totally unacceptable for a hotel that claims to be 3 star to have an issue like this. I was offered the use of another room to shower but having got dressed and sat about to eat breakfast, I declined the offer. The manager offered to reduce the cost of the stay as compensation. Breakfast was a choice of continental or full English. Large pot of tea or coffee to accompany. We chose full English and it was lovely. This hotel is lovely to stay at, with staff willing to help wherever possible. Just make sure you’re up early to get your shower in. less

Excellent catering for 30+ people over lunch and afternoon AGM. Food was excellent, good service and no confusion over who was having what. Good size portions without being overwhelmed, tasty food nicely presented. Good facilities for groups of 30 - 80 weddings are well done I have heard also Already booked for next year less

A very pleasant 2 night stop en route back home from Devon, this boutique hotel is located on the edge of a small, pretty village (a few houses and a church) in an idyllically quiet spot, with no noise or traffic. Sadly the weather didn't allow us to enjoy the outside. Family-run with the backing of the Best Western name, it is a friendly, homely setting and clearly a popular venue with a good reputation for its restaurant. Very pleasant room, good-sized, overlooking the garden with en-suite. Very clean with fresh linen and towels, tea and coffee provision, tv and sofa. Breakfast and dinner was comprehensive with good range of choice, beautifully prepared, cooked and presented. Service was excellent, ambience and surroundings were quietly enjoyable with limited hard surfaces and no background music - a particular issue I often have with restaurants. Sometimes being incommunicado is attractive but one significant shortcoming of the location is the poor connectivity in the area both broadband and phone signal - ( I understand they are hopeful that improvements will soon be forthcoming ) - I hate it but one cannot ignore the role it plays in our lives now. Wi-fi in the hotel is there but slow and limited. Quite expensive but very worthwhile for the quality of stay and the peacefulness. Would certainly recommend it. less

Loved this hotel,friendly and helpful staff, good food and a comfortable and beautifully decorated room with sliding doors leading to a small terrace. Very quiet area so a relaxing stay. I felt that a little very quiet and gentle classical music would have added to the ambience in the evening. Sitting in the Lounge and the Restaurant, it just needed something more to complete the peaceful atmosphere. less

Stayed at this hotel a few years ago and still very impressed with the setup. Small number of rooms and quiet location. Our room had balcony with views over the enclosed garden. Good selection for evening meal which we both enjoyed. Breakfast also had wide selection of options with freshly - cooked to order - food.Staff friendly and helpful. less