The Ainscow Hotel Manchester, BW Premier Collection

I stayed at The Ainscow. We weren't entirely sure what to epxect post Covid-19 lockdown but needn't have worried. You could tell the hotel and it's staff had gone a long way to ensure the highest standards of safety for it's guests. Room was spacious, clean and quiet. This helped us feel very comfortable before out trip out to city centre which was also very enjoyable. less

Lovely hotel and staff, nothing too much trouble, the place to stay if your visiting for a night out!! Room had suite 402 absolutely lovely and really good value for money, would not hesitate to recommend. less

I am a best western for two main reasons,firstly there front of house staff who always give a genuine warm friendly welcome not a trade one like other hotels and they are also very knowledgeable about their town/city they will know the quickest,cheapest easiest way to do anything,and secondly the best western hot buffet breakfast it is the best in the business so I was more than disappointed to find on checking in that the kitchen was closed(no explanation given) and only a continental breakfast would be served I feel in circumstances like this the hotel management could do more to offer guests a hot breakfast may be by doing a deal with a local pub that serves breakfast,and secondly the lady that checked me in was warm and welcoming but after going to my room to freshen up I then returned to reception and asked the man at the desk for directions to Salford quays he did not know the way and had to use Google maps as it turns out Salford quays was only 1.6 miles from the hotel how did he not know where one of Manchester's biggest attractions was,on a more positive note my room at the hotel was very spacious and very nicely equipped the hotel was located near all the things you want to see and local buses were very near to the hotel,and as a nice touch the hotel had waived parking fees for July which saved me £13 which paid for my hot breakfast elsewhere. less

Probably the best of the Best Western hotels I’ve stayed in. It’s modern, perfectly located and has excellent staff. We had a night out planned in the Spinningfield area of Manchester which was just over a 5 minute walk away. Drink prices are reasonable at the hotel, parking was £12 and the breakfast was excellent. Room was large (407) with great views of the city A no brainer to stay again when we return to Manchester Highly recommended less

We stayed in the ainscow the night before our holiday. We weren't flying until the following afternoon and had an appointment in manchester beforehand so took the opportunity to stay the night before. We arrived about 8.30pm as had to work 12hr days. We checked in dumped our stuff in the room which looked spot on and headed straight to the bar. The bar staff were fantastic we had a lovely few drinks and a really nice meal. Headed to bed around 11pm, got changed and went to get into bed, when I pulled back the covers to find a bed which looked like had just been slept in. Was covered in dark hairs and the flat sheet looked like had not been changed or made. I was nearly sick. I was in my pjs so vare foot, as I walked around the room.to ring reception I nearly stood unbroken glass at the side of the dressing table. Thankgod I avoided it as I was going on a city break abroad! I contacted reception, the poor lad was on his first shift ever!! He came up and agreed the standards were poor. We were moved to the room next door which was clean thankfully! Real shame we had the experience with the first room as would put me off rebooking less